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Frequently Asked Questions
How can I find the best SmartLynx Airlines flights on the booking website?
To find the best SmartLynx Airlines flights on Travala.com, simply enter your travel details, including your destination and travel dates. The website will display available flight options from SmartLynx Airlines, allowing you to compare and choose the best one for your needs.
Can I modify or cancel my SmartLynx Airlines booking made?
Yes, Travala.com allows you to modify or cancel your SmartLynx Airlines booking. Simply contact their customer support team for assistance with making any changes or cancellations to your reservation, subject to the airline's policies.
Are there any additional fees or charges when booking a SmartLynx Airlines flight?
While the price displayed on Travala.com includes the base fare for the SmartLynx Airlines flight, please note that there may be additional fees or charges imposed by the airline, such as baggage fees or seat selection fees. These will be clearly communicated during the booking process.
Can I choose my seat on a SmartLynx Airlines flight booked?
Yes, when booking a SmartLynx Airlines flight on Travala.com, you will have the option to select your preferred seat, subject to availability. During the booking process, you will be able to view the available seats and choose the one that suits your preference.
How can I contact customer support for assistance with my SmartLynx Airlines booking?
If you need any assistance regarding your SmartLynx Airlines booking on Travala.com, you can reach out to their customer support team. They are available 24/7 and can be contacted through various channels, such as phone, email, or live chat, to provide you with the necessary support and guidance.
FAQs
- Cryptocurrency Payments
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Cryptocurrency Payments
How do I select the cryptocurrency payment option during the booking process?
Once you’ve selected your desired hotel, flight or activity, you’ll be prompted to enter the necessary personal information (e.g. guest details for hotel check-in or passport information for international flights). After this step, you’ll have 100+ payment options to choose from.
Simply select the cryptocurrency you wish to use from:
- the dropdown list, or
- choose to pay with crypto via our payment partners, such as Binance Pay
You’ll then be provided with a QR code and wallet address. Either scan the QR code with your wallet of choice or manually enter the wallet address and the associated cryptocurrency amount displayed in your wallet (note: NOT the fiat value). Then, complete the transaction using your wallet.
Once the payment is sent and confirmed on the blockchain network, the booking process will be completed. You’ll receive confirmation of your reservation via email, which will include all your tickets and booking details. Refer to our step-by-step guide for more information.Which cryptocurrencies are accepted as payment on Travala.com?
How many payment options does Travala.com currently accept?
We accept 100+ traditional and cryptocurrency payment methods, including credit/debit card, Binance Pay, Crypto.com Pay, WeChat Pay, Bitcoin, Ethereum, and more. See our full list of payment options.
Are there any loyalty programs or rewards for using cryptocurrencies for bookings on Travala.com?
The AVA Smart Program is a crypto loyalty travel program that offers savings of up to 13% on travel bookings via direct discounts, loyalty rewards and AVA payment discounts, alongside many other benefits.
These rewards are available to travellers who choose to use either cryptocurrencies or traditional payment options.
The Smart Program has several tiers and can be activated by locking up AVA. You still own 100% of the AVA tokens and can unlock at any time after 30 days.
What customer support options are available if I encounter issues during my booking process?
Our 24/7 support team is always on hand to help with any questions or issues you may have. Contact the support team via live chat (look for the Support icon in the bottom corner of any page) or submit a support ticket here.
What happens if the cryptocurrency price changes between the time of booking and payment confirmation?
The cryptocurrency rate is calculated at checkout based on the fiat value and is held for 40 minutes once the payment module displaying the QR code is activated.
If the payment module is closed, the equivalent cryptocurrency rate will be updated automatically.
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