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Flights by Hello
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Frequently Asked Questions
How can I find the best Hello flights on your website?
To find the best Hello flights on Travala.com, simply enter your travel details on our platform and browse through the available options. Our advanced search and filtering tools will help you find the ideal flight based on your preferences and budget.
Can I compare Hello flights with other airlines on your website?
Yes, on Travala.com, you can compare Hello flights with other airlines to ensure you're getting the best deal. Our platform provides a clear overview of the available flights, allowing you to make an informed decision and choose the option that suits you best.
Are there any additional fees when booking Hello flights?
No, Travala.com is committed to providing transparent booking experiences. The final price you see when booking Hello flights includes all applicable fees. There are no hidden charges, so you can book your flights with confidence.
How can I modify or cancel my Hello flight reservation?
If you need to modify or cancel your Hello flight reservation on Travala.com, you can easily do so by accessing your booking through our website. Follow the provided instructions, and our customer support team will assist you throughout the process, ensuring a hassle-free experience.
What payment methods are accepted when booking Hello flights?
Travala.com accepts various payment methods, including credit cards, debit cards, and other online payment options. Our secure payment gateway ensures the safety of your transaction information, allowing you to complete your Hello flight booking smoothly.
FAQs
- Cryptocurrency Payments
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Cryptocurrency Payments
How do I select the cryptocurrency payment option during the booking process?
Once you’ve selected your desired hotel, flight or activity, you’ll be prompted to enter the necessary personal information (e.g. guest details for hotel check-in or passport information for international flights). After this step, you’ll have 100+ payment options to choose from.
Simply select the cryptocurrency you wish to use from:
- the dropdown list, or
- choose to pay with crypto via our payment partners, such as Binance Pay
You’ll then be provided with a QR code and wallet address. Either scan the QR code with your wallet of choice or manually enter the wallet address and the associated cryptocurrency amount displayed in your wallet (note: NOT the fiat value). Then, complete the transaction using your wallet.
Once the payment is sent and confirmed on the blockchain network, the booking process will be completed. You’ll receive confirmation of your reservation via email, which will include all your tickets and booking details. Refer to our step-by-step guide for more information.Which cryptocurrencies are accepted as payment on Travala.com?
How many payment options does Travala.com currently accept?
We accept 100+ traditional and cryptocurrency payment methods, including credit/debit card, Binance Pay, Crypto.com Pay, WeChat Pay, Bitcoin, Ethereum, and more. See our full list of payment options.
Are there any loyalty programs or rewards for using cryptocurrencies for bookings on Travala.com?
The AVA Smart Program is a crypto loyalty travel program that offers savings of up to 13% on travel bookings via direct discounts, loyalty rewards and AVA payment discounts, alongside many other benefits.
These rewards are available to travellers who choose to use either cryptocurrencies or traditional payment options.
The Smart Program has several tiers and can be activated by locking up AVA. You still own 100% of the AVA tokens and can unlock at any time after 30 days.
What customer support options are available if I encounter issues during my booking process?
Our 24/7 support team is always on hand to help with any questions or issues you may have. Contact the support team via live chat (look for the Support icon in the bottom corner of any page) or submit a support ticket here.
What happens if the cryptocurrency price changes between the time of booking and payment confirmation?
The cryptocurrency rate is calculated at checkout based on the fiat value and is held for 40 minutes once the payment module displaying the QR code is activated.
If the payment module is closed, the equivalent cryptocurrency rate will be updated automatically.
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