Xkeban Tulum
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Removed from My wishlist
Hotel Description
With a stay at Xkeban Tulum in Tulum (La Veleta), you'll be within a 10-minute drive of Tulum National Park and Gran Cenote. This spa hotel is 3.6 mi (5.8 km) from Tulum Beach and 4.2 mi (6.7 km) from Tulum Mayan Ruins. Make yourself at home in one of the 19 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Featured amenities include a safe deposit box at the front desk and coffee/tea in a common area. Free self parking is available onsite.
Important information
You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
The front desk is open daily from 7:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
18
Optional fees
- Fee for continental breakfast: approximately USD 12 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions:
The front desk is open daily from 7:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age:
18
Optional fees:
- Fee for continental breakfast: approximately USD 12 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
With a stay at Xkeban Tulum in Tulum (La Veleta), you'll be within a 10-minute drive of Tulum National Park and Gran Cenote. This spa hotel is 3.6 mi (5.8 km) from Tulum Beach and 4.2 mi (6.7 km) from Tulum Mayan Ruins. Make yourself at home in one of the 19 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Featured amenities include a safe deposit box at the front desk and coffee/tea in a common area. Free self parking is available onsite.
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Cashless transactions are available
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
Optional fees
- Fee for continental breakfast: approximately USD 12 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Smoking areas
other
Concierge services
Coffee/tea in common areas
Breakfast available (surcharge)
Safe-deposit box at front desk
Spa services on site
Front desk (limited hours)
Full-service spa
Designated smoking areas
Number of restaurants - 1
Number of outdoor pools - 2
Bicycle rentals on site
Free self parking
Rooftop terrace
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Outdoor furniture
Wheelchair accessible – no
