Whalesong Hotel & Spa
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Hotel Description
Located in Plettenberg Bay, Whalesong Hotel & Spa is in the suburbs, a 3-minute drive from Plettenberg Bay Beach and 12 minutes from Robberg Nature Reserve. This upscale hotel is 8.2 mi (13.2 km) from Arch Rock Beach and 9.7 mi (15.5 km) from Garden of Eden. Stay in one of 32 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have separate bathtubs and showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
You need to know
- Pool access available from 7:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
18
Optional fees
- Fee for continental breakfast: approximately ZAR 135–135 per person
- Airport shuttle fee: ZAR 890 per person (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Xhosa
Afrikaans
English
Important information
You need to know:
- Pool access available from 7:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age:
18
Optional fees:
- Fee for continental breakfast: approximately ZAR 135–135 per person
- Airport shuttle fee: ZAR 890 per person (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Xhosa
Afrikaans
English
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Hotel Description
Located in Plettenberg Bay, Whalesong Hotel & Spa is in the suburbs, a 3-minute drive from Plettenberg Bay Beach and 12 minutes from Robberg Nature Reserve. This upscale hotel is 8.2 mi (13.2 km) from Arch Rock Beach and 9.7 mi (15.5 km) from Garden of Eden. Stay in one of 32 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have separate bathtubs and showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No elevators
Noise-free rooms not guaranteed
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Safe Travels (WTTC - Global)
Important information
You need to know
- Pool access available from 7:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
Optional fees
- Fee for continental breakfast: approximately ZAR 135–135 per person
- Airport shuttle fee: ZAR 890 per person (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Xhosa
Afrikaans
English
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Childcare
Banquet facilities
Accessible facilities
other
Concierge services
Gift shops or newsstand
Shopping on site
Airport transportation (surcharge)
Coffee/tea in common areas
Hiking/biking trails nearby
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Garden
Safe-deposit box at front desk
Multilingual staff
Picnic area
Front desk (limited hours)
Full-service spa
Spa treatment room(s)
Wedding services
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 1
Free reception
Number of outdoor pools - 1
Bicycle rentals on site
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Pool sun loungers
Babysitting or childcare (surcharge)
Children's club (free)
Supervised childcare/activities (surcharge)
Reception hall
Fully fenced
Uncovered parking
Secured parking
Outdoor entertainment area
Outdoor furniture
Children's games
Children's toys
Wheelchair accessible (may have limitations)
Wheelchair-accessible van parking
Wheelchair-accessible pool
Bicycle parking available
Upper floors accessible by stairs only
Well-lit path to entrance
