voco Thousand Island Lake, an IHG Hotel
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Removed from My wishlist
Hotel Description
A stay at voco Thousand Island Lake, an IHG Hotel places you in the heart of Hangzhou, a 2-minute drive from Qiandao Lake and 5 minutes from Weiping Ferry Terminal. This upscale hotel is 2.8 mi (4.5 km) from Xiyuan Wharf and 3.1 mi (4.9 km) from Wangutang Park. Make yourself at home in one of the 251 individually decorated guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Christmas Eve (24 December) Gala Dinner per adult: CNY 188
- Christmas Eve (24 December) Gala Dinner per child: CNY 98 (from 3 to 8 years old)
- Valentine's Day (14 February) Gala Dinner per adult: CNY 128
- Valentine's Day (14 February) Gala Dinner per child: CNY 98 (from 3 to 8 years old)
- Service fee: 10 percent
We have included all charges provided to us by the property.
You need to know
- The seasonal pool will be open from May 01 to October 07.
- Pool access available from 10:00 AM to 10:00 PM.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions
Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, mobile payments, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Optional fees
- Fee for self-serve breakfast: approximately CNY 128 for adults and CNY 69 for children
- Service fee: 10 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Chinese (Mandarin)
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Christmas Eve (24 December) Gala Dinner per adult: CNY 188
- Christmas Eve (24 December) Gala Dinner per child: CNY 98 (from 3 to 8 years old)
- Valentine's Day (14 February) Gala Dinner per adult: CNY 128
- Valentine's Day (14 February) Gala Dinner per child: CNY 98 (from 3 to 8 years old)
- Service fee: 10 percent
We have included all charges provided to us by the property.
You need to know:
- The seasonal pool will be open from May 01 to October 07.
- Pool access available from 10:00 AM to 10:00 PM.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions:
Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, mobile payments, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Optional fees:
- Fee for self-serve breakfast: approximately CNY 128 for adults and CNY 69 for children
- Service fee: 10 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Chinese (Mandarin)
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Hotel Description
A stay at voco Thousand Island Lake, an IHG Hotel places you in the heart of Hangzhou, a 2-minute drive from Qiandao Lake and 5 minutes from Weiping Ferry Terminal. This upscale hotel is 2.8 mi (4.5 km) from Xiyuan Wharf and 3.1 mi (4.9 km) from Wangutang Park. Make yourself at home in one of the 251 individually decorated guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Noise-free rooms not guaranteed
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Christmas Eve (24 December) Gala Dinner per adult: CNY 188
- Christmas Eve (24 December) Gala Dinner per child: CNY 98 (from 3 to 8 years old)
- Valentine's Day (14 February) Gala Dinner per adult: CNY 128
- Valentine's Day (14 February) Gala Dinner per child: CNY 98 (from 3 to 8 years old)
- Service fee: 10 percent
We have included all charges provided to us by the property.
You need to know
- The seasonal pool will be open from May 01 to October 07.
- Pool access available from 10:00 AM to 10:00 PM.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, mobile payments, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Optional fees
- Fee for self-serve breakfast: approximately CNY 128 for adults and CNY 69 for children
- Service fee: 10 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Chinese (Mandarin)
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities
Accessible facilities
other
Elevator
Concierge services
Shopping on site
Coffee/tea in common areas
Breakfast available (surcharge)
Garden
24-hour front desk
Porter/bellhop
Outdoor seasonal pool
Wedding services
Express check-in
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 1
Free self parking
Number of coffee shops/cafes - 1
Lockers available
Banquet hall
Reception hall
Vending machine
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
