Villa Massis Luxury Jungle Villas

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A stay at Villa Massis Luxury Jungle Villas places you in the heart of San Ignacio, a 5-minute drive from Masewal Forest Garden Medicinal Trail and 6 minutes from Branch Mouth. This upscale hotel is 3.5 mi (5.6 km) from San Ignacio & Santa Elena House of Culture and 3.7 mi (5.9 km) from Ajaw Chocolate & Crafts. Make yourself at home in one of the 5 individually decorated guestrooms, featuring microwaves and Smart televisions. Your Tempur-Pedic bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include limo/town car service, dry cleaning/laundry services, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Property Alerts

You'll be asked to pay the following charges at the property:

• Service fee: 35 percent
• Resort fee: 25 percent of room rate

• Additional inclusions
• Beach loungers
• Beach towels
• Bicycle storage
• Concierge service
• In-room bottled water
• In-room coffee
• In-room safe
• Pool access

We have included all charges provided to us by the property.

You need to know

• Pool access available from 7:00 AM to 9:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Special Instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. The host will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 200 at check-out.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: PayPal
• Cashless transactions are available
• This property uses eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

• Property Registration Number HOT08725

Minimal age

18

Optional fees

• Fee for full breakfast: approximately USD 20–30 for adults, and USD 15–20 for children
• Airport shuttle fee: USD 225 per vehicle (one-way, maximum occupancy 4)
• Pet fee: USD 150 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
• Service animals are exempt from fees
• Housekeeping fee: USD 100.00 per stay
• Hosted evening meal: USD 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish