Una Vida
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Hotel Description
With a stay at Una Vida in Tulum (Tulum City Center), you'll be a 5-minute drive from Tulum National Park and 9 minutes from Tulum Mayan Ruins. This luxury hotel is 3.8 mi (6.1 km) from Tulum Beach and 11.8 mi (19.1 km) from Xel-Há Park. Make yourself at home in one of the 17 guestrooms. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
You need to know
- 24-hour pool access
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age
18
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 10 for adults and USD 10 for children
- Airport shuttle fee: USD 130 per vehicle (one-way, maximum occupancy 5)
- Pet fee: USD 20 per accommodation, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- 24-hour pool access
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age:
18
Optional fees:
- Fee for cooked-to-order breakfast: approximately USD 10 for adults and USD 10 for children
- Airport shuttle fee: USD 130 per vehicle (one-way, maximum occupancy 5)
- Pet fee: USD 20 per accommodation, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
With a stay at Una Vida in Tulum (Tulum City Center), you'll be a 5-minute drive from Tulum National Park and 9 minutes from Tulum Mayan Ruins. This luxury hotel is 3.8 mi (6.1 km) from Tulum Beach and 11.8 mi (19.1 km) from Xel-Há Park. Make yourself at home in one of the 17 guestrooms. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 48 hours
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Safe Travels (WTTC - Global)
Important information
You need to know
- 24-hour pool access
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 10 for adults and USD 10 for children
- Airport shuttle fee: USD 130 per vehicle (one-way, maximum occupancy 5)
- Pet fee: USD 20 per accommodation, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Childcare
Transportation services
other
Concierge services
Airport transportation (surcharge)
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Garden
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Full-service spa
Designated smoking areas
Pool umbrellas
Area shuttle (surcharge)
Number of restaurants - 1
Number of outdoor pools - 2
Snack bar/deli
Free self parking
Number of bars/lounges - 1
Number of poolside bars - 1
Number of coffee shops/cafes - 1
Beach shuttle (surcharge)
Pool sun loungers
Terrace
Babysitting or childcare (surcharge)
24-hour pool access
Private picnics
Proposal/romance packages available
Wheelchair accessible – no
