Tierra Maya Hotel Spa & Sanctuary
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Hotel Description
Located in Bacalar (Bacalar Centro), Tierra Maya Hotel Spa & Sanctuary is within a 15-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. This hotel is 3 mi (4.8 km) from Cenote Cocalitos and 23.4 mi (37.7 km) from Palacio Municipal De Othon P. Blanco. Make yourself at home in one of the 10 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily. Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Important information
You need to know
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
18
Spoken Language
English
Spanish
Important information
You need to know:
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in and contactless check-out are available.
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age:
18
Spoken Language:
English
Spanish
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Hotel Description
Located in Bacalar (Bacalar Centro), Tierra Maya Hotel Spa & Sanctuary is within a 15-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. This hotel is 3 mi (4.8 km) from Cenote Cocalitos and 23.4 mi (37.7 km) from Palacio Municipal De Othon P. Blanco. Make yourself at home in one of the 10 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily. Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Essential workers only - NO
Important information
You need to know
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Concierge
Entertainment
Non-smoking
Accessible facilities
other
Garden
Picnic area
24-hour front desk
Wheelchair accessible parking
Number of outdoor pools - 1
Free self parking
Pool sun loungers
Uncovered parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
No elevator (single level property)
Well-lit path to entrance
