Thompson Playa Del Carmen Beach House, by Hyatt
Removed from My wishlist
Removed from My wishlist
Hotel Description
With a stay at Thompson Playa Del Carmen Beach House, by Hyatt in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach. This luxury hotel is 0.4 mi (0.7 km) from Playa del Carmen Maritime Terminal and 0.5 mi (0.8 km) from Mamitas Beach. Make yourself at home in one of the 27 individually decorated guestrooms, featuring MP3 docking stations and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: USD 300 per accommodation, per stay
- Service fee: 10 percent
- Resort fee: USD 34.80 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Minimal age
18
Optional fees
- Fee for continental breakfast: approximately USD 15–25 per person
- Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 6)
- Self parking fee: USD 15 per night
- Valet parking fee: USD 15 per night
- Pet fee: USD 40 per pet, per night (maximum USD 52.40 per stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 40.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Deposit: USD 300 per accommodation, per stay
- Service fee: 10 percent
- Resort fee: USD 34.80 per accommodation, per night
We have included all charges provided to us by the property.
You need to know:
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Minimal age:
18
Optional fees:
- Fee for continental breakfast: approximately USD 15–25 per person
- Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 6)
- Self parking fee: USD 15 per night
- Valet parking fee: USD 15 per night
- Pet fee: USD 40 per pet, per night (maximum USD 52.40 per stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 40.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
With a stay at Thompson Playa Del Carmen Beach House, by Hyatt in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach. This luxury hotel is 0.4 mi (0.7 km) from Playa del Carmen Maritime Terminal and 0.5 mi (0.8 km) from Mamitas Beach. Make yourself at home in one of the 27 individually decorated guestrooms, featuring MP3 docking stations and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Hotel policies
No cribs (infant beds) available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Staff temperature checks are conducted regularly
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Food service has been amended for enhanced safety
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: USD 300 per accommodation, per stay
- Service fee: 10 percent
- Resort fee: USD 34.80 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Minimal age
Optional fees
- Fee for continental breakfast: approximately USD 15–25 per person
- Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 6)
- Self parking fee: USD 15 per night
- Valet parking fee: USD 15 per night
- Pet fee: USD 40 per pet, per night (maximum USD 52.40 per stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 40.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Beach services
Non-smoking
Banquet facilities
Accessible facilities
other
Elevator
Concierge services
Airport transportation (surcharge)
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Porter/bellhop
Wedding services
Pool umbrellas
Braille or raised signage
Number of restaurants - 1
Number of outdoor pools - 1
Free bicycles on site
Self parking (surcharge)
Valet parking (surcharge)
Number of bars/lounges - 1
Number of poolside bars - 1
Beach umbrellas
Beach cabanas (surcharge)
Pool cabanas (surcharge)
Beach sun loungers
Pool sun loungers
Beach towels
24-hour fitness facilities
Terrace
Garage
Off-street parking
Wheelchair accessible (may have limitations)
Free beach club on site
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchairs available on site
Stair-free path to entrance
