The Windsor Hotel TOYA

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With a stay at The Windsor Hotel TOYA in Toyako, you'll be within a 15-minute drive of Lake Toya and Toyako Hot Spring. This luxury hotel is 18.9 mi (30.4 km) from Rusutsu Resort and 28.7 mi (46.2 km) from Niseko Annupuri International Ski Area. Make yourself at home in one of the 368 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Event facilities at this hotel consist of conference space and a meeting room. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
• Boat transfer per adult: JPY 3.50 (one-way)

We have included all charges provided to us by the property.

You need to know

• Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 12 years old and younger are not permitted at this property.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Special Instructions

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6 AM - midnight. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests should notify this property in advance of their anticipated arrival time. Reservations are required for dinner at all onsite restaurants and must be made at 6 PM the day prior. The entire property will be closed for renovations on February 20-22, March 11-13 and 28-30, April 2-4 and 10-12, November 14-16 and 25-28, December 11-13 and 18-21, 2024.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Optional fees

• Fee for cooked-to-order breakfast: approximately JPY 4840 per person
• Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Japanese

English