The Urban
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Removed from My wishlist
Hotel Description
With a stay at The Urban , you'll be centrally located in Siem Reap, steps from Angkor Night Market and 5 minutes by foot from Pub Street. This upscale hotel is 4 mi (6.4 km) from Angkor Wat and 0.2 mi (0.3 km) from Old Market Area. Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include desks and free tea bags/instant coffee, and housekeeping is provided daily. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
You need to know
- Pool access available from 9:00 AM to 9:00 PM.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and cash
- Cashless transactions are available
Minimal age
16
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 7 per person
- Airport shuttle fee: USD 33 per vehicle (maximum occupancy 3)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Khmer
Thai
English
Spanish
Important information
You need to know:
- Pool access available from 9:00 AM to 9:00 PM.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and cash
- Cashless transactions are available
Minimal age:
16
Optional fees:
- Fee for cooked-to-order breakfast: approximately USD 7 per person
- Airport shuttle fee: USD 33 per vehicle (maximum occupancy 3)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Khmer
Thai
English
Spanish
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Hotel Description
With a stay at The Urban , you'll be centrally located in Siem Reap, steps from Angkor Night Market and 5 minutes by foot from Pub Street. This upscale hotel is 4 mi (6.4 km) from Angkor Wat and 0.2 mi (0.3 km) from Old Market Area. Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include desks and free tea bags/instant coffee, and housekeeping is provided daily. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Private host property
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
Property follows sanitization practices of CovidClean (Safehotels - global expert)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Cleaning and safety practices
- Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
- Property follows sanitization practices of Ecolab (3rd party expert - Global)
- Property follows sanitization practices of SGS (3rd party expert - Global)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- Pool access available from 9:00 AM to 9:00 PM.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and cash
- Cashless transactions are available
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 7 per person
- Airport shuttle fee: USD 33 per vehicle (maximum occupancy 3)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Khmer
Thai
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities
Banquet facilities
other
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Garden
Library
Safe-deposit box at front desk
24-hour front desk
Express check-out
Full-service spa
Spa treatment room(s)
Wedding services
Designated smoking areas
Pool umbrellas
Grocery/convenience store
Number of restaurants - 1
24-hour business center
Number of outdoor pools - 1
Designated smoking areas (fines apply)
Snack bar/deli
Free self parking
Computer station
Number of bars/lounges - 1
Number of poolside bars - 1
Number of coffee shops/cafes - 1
Airport transportation - pickup (surcharge)
Winery attached
Free grocery shopping service
Pool sun loungers
Terrace
Shared microwave
Water dispenser
Lockers available
Couples/private dining
Private picnics
Proposal/romance packages available
Reception hall
Outdoor entertainment area
Wheelchair accessible – no
Coworking spaces
