The Twist Palm Springs
8.6

Excellent

197 Guest reviews

8.6
Excellent
197 Verified Reviews
Read all reviews
Cleanliness9.0/10
Service9.0/10
Comfort9.2/10
Condition8.8/10
Amenities9.0/10

140 W Vía Lola, Palm Springs, United States of America. See map

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
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Hotel Description

With a stay at The Twist Palm Springs in Palm Springs (Uptown Design District), you'll be within a 15-minute drive of Palm Springs Convention Center and Indian Canyon. This hotel is 5.4 mi (8.8 km) from Palm Springs Aerial Tramway and 7.7 mi (12.4 km) from Palm Canyon. Make yourself at home in one of the 23 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include separate sitting areas and a turndown service, and housekeeping is provided on request. Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.

Hotel policies

Noise-free rooms not guaranteed

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available
  • Cashless transactions are available
  • Essential workers only - NO

Important information

You need to know
  • 24-hour pool access
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
Special Instructions
An adult age 18 or older must assume all liability for the booking. The front desk is open daily from 10:00 AM - 5:00 PM. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
Minimal age
18
Optional fees
  • Fee for continental breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Swimming Pool

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Entertainment

Non-smoking

Accessible facilities

Other

Elevator

Barbecue grill(s)

Breakfast available (surcharge)

Laundry facilities

Spa services on site

Picnic area

Front desk (limited hours)

Express check-out

Pool umbrellas

Wheelchair accessible path of travel

Wheelchair accessible parking

Braille or raised signage

Number of restaurants - 1

Number of outdoor pools - 1

Number of hot tubs - 1

Free bicycles on site

Free self parking

Number of bars/lounges - 2

Number of coffee shops/cafes - 1

Pool sun loungers

Terrace

24-hour pool access

Firepit

Designer stores on site

Uncovered parking

Outdoor furniture

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible van parking

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Wheelchair-accessible on-site restaurant

Handrails in hallways

Handrails in stairways

Well-lit path to entrance

Stair-free path to entrance

Pool hoist on site

Hotel reviews

8.6
Excellent197 Verified Reviews
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Cleanliness9.0/10
Service9.0/10
Comfort9.2/10
Condition8.8/10
Amenities9.0/10
10/10
Exceptional
Erick, 07 Apr 2025
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Very nice

10/10
Exceptional
Sydney, 06 Apr 2025
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Cute, clean, and great location.

10/10
Exceptional
Pete, 06 Apr 2025
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Exactly as described. Would definitely return . Excellent location. Helpful staff.

8/10
Excellent
Valarie, 05 Apr 2025
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Best part was the location. Felt dated. Pool area was very cute.

10/10
Exceptional
Susan, 30 Mar 2025
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Well will see you again.

Excellent!

10/10
Exceptional
Susan, 29 Mar 2025
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We will be back!

We loved it. Kept adding nights. Just the noise from the bar down stairs was an issue.

10/10
Exceptional
Edwin, 27 Mar 2025
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Enjoyed every moment of it! Good times.

10/10
Exceptional
Julie, 25 Mar 2025
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Great property with large rooms and nice pool/spa area.

10/10
Exceptional
Karla, 19 Mar 2025
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I

8/10
Excellent
Janet, 18 Mar 2025
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Very nice place to stay in many ways. The staff was accommodating in providing an air mattress for my children at no extra charge and they were very pleasant to talk to. Very nice pool and hot tub area. Rooms spacious, comfortable, and attractively decorated. You had to request room cleaning, however, and coffee and soap were not automatically stocked. It would have been helpful to know that beforehand.

10/10
Exceptional
Todd, 17 Mar 2025
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Enjoyed the spacious, funky rooms. Pool and hot tub were great. Perfect location to walk to shopping and food. Would stay there again!

6/10
Fair
jason, 02 Mar 2025
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Clean but older property

10/10
Exceptional
Rayvan, 28 Feb 2025
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This was a very nice and comfortable stay.

10/10
Exceptional
Susie, 24 Feb 2025
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The TWIST, great place to stay.

The Twist is centrally located. Very clean and comfortable. Early morning coffee just below our room in a great coffeshop. Will return!

10/10
Exceptional
Kristen, 20 Feb 2025
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If you want an MCM vibe this is it! So cute, beautiful pool, great staff, great parking and close to everything. I walked everywhere, felt very safe as well. Will make this my go-to lodging whenever I'm in Palm Springs.

10/10
Exceptional
Penny, 15 Feb 2025
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Great

Amazing room and facilities in

10/10
Exceptional
Rob, 11 Feb 2025
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Was a great stay

10/10
Exceptional
Vincent, 06 Feb 2025
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Located in a very quiet and convenient, and walkable distance to all the main restaurants and shops. There is a fabulous coffee shop on the corner for a quick morning fill-up or spot to relax. What really stood out was that the staff was easy to communicate with and get a hold of. My online registration had a minor issue and they took care of it in the office. They were also available for my later check-in. When I realized I had left some belongings behind the following day after checking out, they went looking for them and then coordinated sending it back to me! I found their service amazing and would definitely come back again.

10/10
Exceptional
LEVON, 04 Feb 2025
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Nice area

10/10
Exceptional
John, 26 Jan 2025
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Property was great. Only issue I had was the water pressure and the temperature of the water in the shower. Very weak and not very hot either but the place was spacious and clean and I loved the decor and the bed was amazing!

8/10
Excellent
Zaida, 26 Jan 2025
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Shower needed a shelf. Shampoo and conditioner were placed on the floor. The shower has very weak water pressure.

10/10
Exceptional
JAMES, 25 Jan 2025
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Phenomenal Stay at Twist in Palm Springs

We had an awesome time at the Twist in Palm Springs! The staff was friendly, the place was as described (& more),& the location is phenomenal!

6/10
Fair
Slava, 12 Jan 2025
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Beds were NOT comfortable. Don’t book through Expedia, they charge an extra $100

10/10
Exceptional
Carl, 23 Dec 2024
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Great spot to stay while in Palm Springs

Really enjoyed staying at The Twist while in Palm Springs. Its a really cool hotel that was previously an apartment building. With its former life and recent renovations it has some of the largest hotel rooms you could ask for. The décor is great with it being all new inside but looking just enough retro. The room we had has super cool retro styling while still looking modern, we loved it! Seen on here that someone said it looked old and dated inside, not sure how anyone can say that the place is basically a new renovation. We found its location great, close enough to the action of downtown but very quiet. I would totally stay there again.

10/10
Exceptional
Shirley, 22 Dec 2024
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Very nice facility

10/10
Exceptional
Danny, 18 Dec 2024
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Wonderful...

10/10
Exceptional
Cheryl, 15 Dec 2024
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Full kitchen and beautiful big balcony. Spacious room, comfy bed, and decorated ith MCM. Would definitely recommend!

2/10
Poor
Tatyana, 15 Dec 2024
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We have NEVER lived in such a DIRTY room! We were put in a studio room, where upon arrival we were met with an incredibly dirty floor, a terribly dirty carpet covered in stains and trash, a shower covered in hair, and I won't even mention the patio 🙈 it's impossible to walk in socks, all light socks turn black in a minute, and barefoot - even more so! We politely asked for cleaning the next day. In the end, the cleaners did nothing except for some reason change the towels. The FLOOR was just as black and dirty, covered in small trash, the carpet was also covered in trash, the shower was also covered in hair, socks were black in a minute. We wrote to the administration again, and on the third day they cleaned us again. It got a little better, but there was still dirt everywhere in the corners. The hotel has a great location, but the cleaning is just terrible. Therefore, I cannot recommend it.

10/10
Exceptional
Laura, 10 Dec 2024
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First time in PS & finding this gem to stay at was perfect! Super cute mod rooms, very large & well appointed. Comfy bed. Very clean. Great staff. Loved the entire experience here. Will return on my next PS visit for sure!

2/10
Poor
Brian, 03 Dec 2024
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Abysmal service and poor showers

We reported several issues the first day and when we left none were resolved to our satisfaction. The bathroom faucet was so loose you had to use 2 hands to turn it on/off. They tightened it, but it was still loose and continued to move. The TV remote wouldn’t change the volume. They replaced it with another bad remote. We reported it and was never replaced. The towels weren’t replaced the first 2 days, then again they missed the day before we left. We had to call for more toilet paper and they never gave us more dishwasher pods after the second day. Abysmal service all the way around. The shower had such low water pressure it never gave more than a trickle. Would never recommend anyone to stay there.

10/10
Exceptional
Brian, 01 Dec 2024
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Such an amazingly quaint property with gorgeously spacious rooms. Will be booking again soon!!

8/10
Excellent
Sandra, 28 Nov 2024
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Great location and convenient. Nice stay!

10/10
Exceptional
Dina, 16 Nov 2024
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Front desk friendly staff. Loved the bed, overall room. Location was a lil far from The plaza.

6/10
Fair
Ignacio, 04 Nov 2024
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The staff was great. However, the pool heater was broken so the pool was very cold. The WiFi never worked and for whatever reason the area of the hotel was kind of a dead zone so could use my own service but was very slow. The hotel furniture needed updating and the carpet needed replacement, cleaned, or just removed. The bathroom sink had no counter space. The price of room was cheaper than other hotels in the area but most likely because of the condition of the hotel. Kim the hotel manager was great and I think is trying to make it good but owners need to throw in some money into the hotel.

8/10
Excellent
Tracy, 30 Oct 2024
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Nice Twist!

I really liked how much thought was put into the many nice, fun touches at this property and in my room. I loved the styles and artwork. Great balconies! Lovely, comfortable king size bed. Biggest negative for me was the televisions in the room - one not connected to cable and both impossible to operate!

10/10
Exceptional
Timothy, 24 Oct 2024
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Really large room with cool decor and private patio. Walkable area with shops, bars and restaurants.

10/10
Exceptional
Christina, 16 Oct 2024
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Great stay!

Awesome rooms with a nice pool and staff was friendly and super available!

8/10
Excellent
Joel, 14 Oct 2024
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The hotel overall was great. The only thing i didn't like was that there wasn't a T.V in the bedroom but other than that it was amazing.

2/10
Poor
Pamela, 30 Sep 2024
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Dangerous electrical systems

8/10
Excellent
P J R M, 26 Sep 2024
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Conveniently located.

Very nice modern apartment and conveniently located. Service could be improved. We had to ask several times for clean towels. No recycling on the premises.

10/10
Exceptional
Jennifer, 20 Sep 2024
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Cute place, clean, private

10/10
Exceptional
Jamal, 30 Aug 2024
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Was there recently with 4 friends for a music festival, and this hotel was close to one of the venues. We got the 2 bed / 2 bath room which was perfect! There’s also a huge balcony that we were able to hang out on at night and relax. Check in was quick, and the staff were very helpful. The pool is HUGE as well with lots of chairs and umbrellas.

8/10
Excellent
Deborah, 28 Jul 2024
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Great location. Room was spacious but room did have an odor. I wish i could describe the odor. I wiped it down, sprayed lysol over thr room, and bought a plug in to help with the smell.

10/10
Exceptional
Travis, 28 Jul 2024
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Great refuge from 115 temps.

Place was nice and conveniently located. Short drive or walk to the main drag downtown. Was a quiet area at night. Rooms were clean and spacious with a large kitchen. Shower temp was a bit stubborn but manageable. Overall was a great place. Their check in procedure is a bit different and never received a return call when leaving messsge about confirming check in and someone being available upon arrival.

6/10
Fair
Jessica, 03 Jul 2024
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Pros: The room was very large and attractive, it’s basically an apartment. The view of mountains out the balcony was really pretty! There is a great coffee shop in the first floor. Cons: They offered to set up an air mattress before my arrival, but when I got there, it was in the closet, not set up. There is no staff after 6pm. The walls are VERY thin, if you know what I mean…had a couple awkward nights staying here with my parents. The bathroom also wasn’t super clean, and the place seems like a converted apartment building where there are still some long term residents.

8/10
Excellent
Roseanna, 04 Jun 2024
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Cutest spot, super roomy for a Great price!

10/10
Exceptional
Kimberly, 09 May 2024
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I loved this cute little place. I’ll be back!

10/10
Exceptional
Barbara, 09 May 2024
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Great stay. Attentive service. Clean and quiet

10/10
Exceptional
Caroline, 26 Apr 2024
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Very spacious room with a kitchen, patio and Mountain View. Very attentive staff. We will definitely come back!

10/10
Exceptional
Verified traveler, 11 Apr 2024
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Welcoming and friendly

The service was exceptional. The property was quiet and relaxing even when at capacity.

10/10
Exceptional
Elizabeth, 03 Apr 2024
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It was exactly as represented. Lovely room (we had the suite upstairs), great pool/hot tub, wonderful staff. Would definitely stay again!

8/10
Excellent
Oanh, 01 Apr 2024
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Nice place to stay

The place was nicer than expected but we had to make sure the missing items at our checkin were accounted for so we would not be charged for things that were not in the room to begin with. There were not complete sets of plates or flatware but we had our own anyway. We were expecting a one (1) bedroom with a foldout couch but we got an air mattress instead. No dishwasher in the room despite being provided dishwasher detergent pods and the garbage disposer did not work. Not a big deal however. Overall tho it is a nice place and we would stay there again. The BBQ grill by the pool was great, my son enjoyed the putting greens, even tho we didn’t use the pool it was nice. Very spacious rooms and a huge outdoor deck area both private and common use. The only complaint I really had was that the bathroom had no space for toiletries except in drawers, which worked, but no counterspace at all and like most hotels these days, not enough towel racks. And the window would not open for ventilation.

10/10
Exceptional
Arcelia, 01 Apr 2024
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The place its amazing, the staff increible, a great place to stay

10/10
Exceptional
Lenny, 01 Apr 2024
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Such a convenient place near downtown

10/10
Exceptional
Verified traveler, 31 Mar 2024
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Great Vibe

Great location and great vibe from check in to check out. Enjoyed the pool and loungers. Close to many shops and restaurants. Bed was on the hard side and the area rug was stained but the room is large and includes a kitchen. Definitely a great place to stay in PS.

8/10
Excellent
Robert, 29 Mar 2024
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Had a great time. Pool is awesome. Hot tub was fabulous. Helpful front desk. Rooms were comfortable.

8/10
Excellent
Elizabeth, 28 Mar 2024
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Overall enjoyed our stay at The Twist and think it’s a good pick for the price. Very convenient location, easy parking, very nice staff, and having the kitchenette with small children is ideal. I would just caution guests who are sensitive sleepers to make sure you don’t get booked in the rooms above the bar. Th music thumps through the rooms well into the night. I was able to move rooms once I found this out, but that might not be an option if they are fully booked.

8/10
Excellent
Heather, 25 Mar 2024
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Accommodations were good. Safe walking distance to downtown. Residential area around hotel was beautiful. The only disappointment was the feel and sound of the music from bar next door/below our room.

10/10
Exceptional
BONNIE, 23 Mar 2024
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The Twist is a fun mini-apartment option that gives a lot of flexibility in terms of having a full kitchen, terrific patio and TV options (although we didn't watch TV much...but it is there)! The staff is helpful and attentive when we asked for things (e.g., more towels). Great place!

10/10
Exceptional
Craig, 20 Mar 2024
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Awesome place!

10/10
Exceptional
Vanessa, 19 Mar 2024
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Exceptional staff

Cindy was amazing. She runs the hotel & checked us in. We were a party of 3 and had requested a roll away for the 3rd, as we reserved a room with a bed for two. Cindy upgraded us, instead, to an amazing two bedroom suite, with a patio & fire pit. It is things like this type of generosity & hospitality that make an impact on guests. And, because it was gifted with such ease & genuine desire for us to enjoy ourselves & have room to be comfortable, it was even better. The decor is very Palm Springs, beds were clean & comfortable, plenty of towels, a great kitchen with coffee pods & all you would need, were you going to cook/eat in. Cindy’s recommendations for a wine bar, the tiki bar downstairs, shops & restaurants, were all spot on & each of them helped us to have a great time during our short stay in PS. The only thing I would advise is to bring some earplugs, as the road, in the morning, was very loud. This has nothing to do with our great little hotel, just good advice if you are staying in PS. Definitely spend a night or two at The Twist. The hospitality makes for a wonderful stay.

10/10
Exceptional
Denita, 12 Mar 2024
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We had a spacious unit with a mountain view on the 2nd floor. It was quiet, and parking was a breeze at all times of day.

10/10
Exceptional
Tymon, 04 Mar 2024
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Andy and Linda do a great job running this hotel and are easy to work with. The pool area is well kept, the rooms are spacious, and the full kitchen allowed for healthier eating during our stay. Excellent! Would definitely stay again!

10/10
Exceptional
Sarah, 03 Mar 2024
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Andy was GREAT! Centrally located to downtown! Pool hot tub awesome, coffee shop opens at 6 am for pastries and coffee!

10/10
Exceptional
Cara, 21 Feb 2024
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Perfect for one night or ten!

10/10
Exceptional
Thulasi, 19 Feb 2024
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This place is AMAZING! We were supposed to be at Hyatt for the weekend, but Hyatt had the dirtiest rooms. I had been a Hyatt member for just under a decade. In the middle of the night, with a toddler, we booked Twist that was nearby. And what a difference that made. Twist is super clean, spacious, gorgeous views and they have the best staff. Linda was so accommodating and I can attest they were the reason our stay was so comfortable. They are accessible through phone text, so don't have to wait in phone lines for long. Location is impeccable - walkable to everything. Highly recommend Twist.

10/10
Exceptional
Kay, 31 Jan 2024
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The property is conveniently located within walking distance of so many things-restaurants, museums, and shopping. The rooms are unique and well furnished, and the staff is very helpful.

10/10
Exceptional
John, 29 Jan 2024
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Quaint but plenty of options. Great room, kitchen, pool, putting green, coffee shop, and couple of cool bars with a beautiful Mountain View and walkable options for sight seeing, shopping, and dining.

6/10
Fair
Donna, 24 Jan 2024
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Pretty good stay

Kitchen was great. Bed was comfy. Service/staff was great! TV remote should have instructions for volume. Room was fairly quiet except you could hear upstairs guest every time they walked around. Bathroom could use some adjustments. Love the fact that pool and jacuzzi open 24/7!! All in all would stay again.

10/10
Exceptional
DINAH, 21 Jan 2024
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Love the view from balcony. The room was just like pictures. I had trouble with on line register but they helped me out at office. I was glad they were there.

10/10
Exceptional
Joshua, 29 Dec 2023
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Staff really friend ly clean awesome rooms incredible for the price

10/10
Exceptional
annette, 12 Dec 2023
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Check in and out was easy. Staff was friendly and helpful. Great communication with staff. Pool and hot tub were so clean. Loved that the pool was heated. Loved the fun design of the room. It was cose to shopping and restaurants. We will def. Stay here again

10/10
Exceptional
Holly, 22 Oct 2023
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The Twist provided us with a great experience. We adored the staff, especially Andy. He made us feel right as home. There are 2 great bars connected to the property, coffee shop and vintage clothing store. All out of this world. You can not beat the location and price. A value. Privacy and a 24 hr pool!! We will be staying again next year.

10/10
Exceptional
Polina, 14 Oct 2023
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Really clean facilities and friendly staff:)

10/10
Exceptional
JoElla, 13 Oct 2023
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An amazing stay

The twist is the coolest atmosphere. Staff is friendly and helpful. I could get away and relax is this hotel and it’s surrounding businesses and be satisfied in a vacation.

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