The St. Regis Kanai Resort, Riviera Maya
Removed from My wishlist
Removed from My wishlist
Hotel Description
With a stay at The St. Regis Kanai Resort, Riviera Maya in Playa del Carmen, you'll be 4.9 mi (7.9 km) from El Camaleón Mayakoba Golf Course and 6.6 mi (10.6 km) from Gran Coyote Golf. This luxury hotel is 9.8 mi (15.8 km) from Quinta Avenida and 11 mi (17.7 km) from Playa del Carmen Maritime Terminal. Make yourself at home in one of the 124 individually decorated guestrooms, featuring minibars and espresso makers. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and a turndown service. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.
Important information
You need to know
- Pool access available from 7:00 AM to 7:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age
18
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 40–50 per person
- Pet fee: MXN 1000 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: MXN 1775.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Russian
Portuguese
English
French
Spanish
Catalan
Important information
You need to know:
- Pool access available from 7:00 AM to 7:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age:
18
Optional fees:
- Fee for cooked-to-order breakfast: approximately MXN 40–50 per person
- Pet fee: MXN 1000 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: MXN 1775.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
German
Russian
Portuguese
English
French
Spanish
Catalan
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Hotel Description
With a stay at The St. Regis Kanai Resort, Riviera Maya in Playa del Carmen, you'll be 4.9 mi (7.9 km) from El Camaleón Mayakoba Golf Course and 6.6 mi (10.6 km) from Gran Coyote Golf. This luxury hotel is 9.8 mi (15.8 km) from Quinta Avenida and 11 mi (17.7 km) from Playa del Carmen Maritime Terminal. Make yourself at home in one of the 124 individually decorated guestrooms, featuring minibars and espresso makers. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and a turndown service. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Electrostatic spray is used for disinfection
- Essential workers only - NO
Important information
You need to know
- Pool access available from 7:00 AM to 7:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 40–50 per person
- Pet fee: MXN 1000 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: MXN 1775.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Russian
Portuguese
English
French
Spanish
Catalan
Amenities
Most Popular
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
other
Elevator
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Garden
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free use of nearby fitness center
24-hour front desk
Porter/bellhop
On private beach
Full-service spa
Spa treatment room(s)
Wedding services
Pool umbrellas
Wheelchair accessible path of travel
Wheelchair accessible parking
Braille or raised signage
Number of restaurants - 6
Number of outdoor pools - 5
Snack bar/deli
Turkish bath/Hammam
Free self parking
Free valet parking
Number of bars/lounges - 5
Number of poolside bars - 4
Number of beach bars - 2
Number of coffee shops/cafes - 1
Free beach shuttle
Beach umbrellas
Beach cabanas (surcharge)
Pool cabanas (surcharge)
Beach sun loungers
Pool sun loungers
Beach towels
Terrace
Ballroom
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture
Wheelchair accessible (may have limitations)
Beach club on site (surcharge)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in hallways
Handrails in stairways
Wheelchairs available on site
Food and water bowls
Lifeguard on site
Well-lit path to entrance
Pool access ramp on site
