With a stay at The Ritz-Carlton, Xi'an in Xi'an, you'll be 3.9 mi (6.4 km) from Drum Tower and 4.8 mi (7.8 km) from Shaanxi History Museum. This 5-star hotel is 4.8 mi (7.8 km) from Giant Wild Goose Pagoda and 5.4 mi (8.7 km) from Xi'an Bell Tower. Make yourself at home in one of the 283 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wired and wireless Internet access is available. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• Deposit: CNY 1000 per day

We have included all charges provided to us by the property.

You need to know

• Pool access available from 6:00 AM to 11:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Individually-wrapped food options are available through room service.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Special Instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately CNY 268 for adults and CNY 268 for children
• Self parking fee: CNY 72 per day (in/out privileges)
• Early check-in fee: 100 percent of room rate (subject to availability)
• Rollaway bed fee: CNY 408.0 per night
• Laundry fee: CNY 200 per stay
• Spa fee: CNY 2980 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English