The Pontchartrain Hotel, New Orleans, United States of America
Sat, 18 May - Sun, 19 May | 0 room

The Pontchartrain Hotel
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9.2 Wonderful
956 reviews
Free WiFi
Free WiFi
Parking available
Parking available
Concierge
Concierge
Laundry
Laundry
See all amenities
2031 St. Charles Avenue, New Orleans, United States of America
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Hotel Description

In the heart of New Orleans, The Pontchartrain Hotel is within a 5-minute drive of Magazine Street and Ernest N. Morial Convention Center. This upscale hotel is 1.6 mi (2.5 km) from Caesars Superdome and 1.6 mi (2.5 km) from Smoothie King Center. Make yourself at home in one of the 106 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.

Read more

Important information

Property Alerts

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Nearby fitness center access
  • Phone calls

We have included all charges provided to us by the property.

You need to know

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Special Instructions

Front desk staff will greet guests on arrival.

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available

Minimal age

21

Optional fees

  • Valet parking fee: USD 55.69 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Read more

Important information

Property Alerts:

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Nearby fitness center access
  • Phone calls

We have included all charges provided to us by the property.

You need to know:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Special Instructions:

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available

Minimal age:

Optional fees:

  • Valet parking fee: USD 55.69 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language:

English

Spanish

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18 May 2024
Saturday
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19 May 2024
Sunday
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2 Adults - 0 Child
1 room
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Hotel Description

In the heart of New Orleans, The Pontchartrain Hotel is within a 5-minute drive of Magazine Street and Ernest N. Morial Convention Center. This upscale hotel is 1.6 mi (2.5 km) from Caesars Superdome and 1.6 mi (2.5 km) from Smoothie King Center. Make yourself at home in one of the 106 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.

Hotel policies

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Professional property host/manager

Property does not require health documentation at check-in

Check-in: From 3:00 PM
Check-out: To 12:00 PM

Cleaning and safety practices

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Cashless transactions are available

Important information

Property Alerts

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Nearby fitness center access
  • Phone calls

We have included all charges provided to us by the property.

You need to know
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
Minimal age
21
Optional fees
  • Valet parking fee: USD 55.69 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Concierge

Laundry

Gym

Entertainment

Non-smoking

Business facilities

Accessible facilities

other

Elevator

ATM/banking

Concierge services

Laundry facilities

Safe-deposit box at front desk

Free newspapers in lobby

Free use of nearby fitness center

24-hour front desk

Business center

Porter/bellhop

Express check-out

Wheelchair accessible path of travel

Number of restaurants - 3

Number of meeting rooms - 1

Valet parking (surcharge)

Number of bars/lounges - 2

Number of coffee shops/cafes - 1

Proposal/romance packages available

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible on-site restaurant

Well-lit path to entrance

Stair-free path to entrance

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