The Magellan Sutera Resort
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Removed from My wishlist
Hotel Description
With a stay at The Magellan Sutera Resort in Kota Kinabalu (Downtown Kota Kinabalu), you'll be within a 5-minute drive of Imago Shopping Mall and Suria Sabah Shopping Mall. This luxury resort is 2.6 mi (4.2 km) from Jesselton Point Ferry Terminal and 8.3 mi (13.4 km) from 1Borneo Hypermall. Make yourself at home in one of the 456 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Important information
You need to know
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- One child 11 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions
Front desk staff will greet guests on arrival. Guests must present proof vaccination and of Low Risk status on the MySejahtera mobile app at check-in. All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport is accepted. Guests booked in a "(Residence of Malaysia Only)" room type must present a Malaysia Resident ID/PR at check-in. The property reserves the right to amend the rate if valid proof is not provided.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards, debit cards, and cash
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
21
Optional fees
- Fee for buffet breakfast: approximately MYR 65 for adults and MYR 32.5 for children
- Rollaway bed fee: MYR 180.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Korean
Malay
Japanese
English
Chinese (Mandarin)
Indonesian
Important information
You need to know:
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- One child 11 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions:
Front desk staff will greet guests on arrival. Guests must present proof vaccination and of Low Risk status on the MySejahtera mobile app at check-in. All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport is accepted. Guests booked in a "(Residence of Malaysia Only)" room type must present a Malaysia Resident ID/PR at check-in. The property reserves the right to amend the rate if valid proof is not provided.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards, debit cards, and cash
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age:
21
Optional fees:
- Fee for buffet breakfast: approximately MYR 65 for adults and MYR 32.5 for children
- Rollaway bed fee: MYR 180.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Korean
Malay
Japanese
English
Chinese (Mandarin)
Indonesian
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Hotel Description
With a stay at The Magellan Sutera Resort in Kota Kinabalu (Downtown Kota Kinabalu), you'll be within a 5-minute drive of Imago Shopping Mall and Suria Sabah Shopping Mall. This luxury resort is 2.6 mi (4.2 km) from Jesselton Point Ferry Terminal and 8.3 mi (13.4 km) from 1Borneo Hypermall. Make yourself at home in one of the 456 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Reservations are required for onsite COVID-19 testing
Minimum age for COVID-19 test requirement: 13
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows regional sanitization guidelines Safe & Clean (Malaysia)
- Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- One child 11 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards, debit cards, and cash
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Optional fees
- Fee for buffet breakfast: approximately MYR 65 for adults and MYR 32.5 for children
- Rollaway bed fee: MYR 180.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Korean
Malay
Japanese
English
Chinese (Mandarin)
Indonesian
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
other
Elevator
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Barbecue grill(s)
Breakfast available (surcharge)
Laundry facilities
Arcade/game room
Garden
Children's pool
Safe-deposit box at front desk
Spa services on site
Free newspapers in lobby
24-hour front desk
Business center
On private beach
Full-service spa
Spa treatment room(s)
Meeting rooms
Sauna
Wedding services
Billiards or pool table
Grocery/convenience store
Golf course on site
Tennis on site
Waterslide
Number of outdoor pools - 1
Number of spa tubs - 1
Indoor tennis courts - 2
Outdoor tennis courts - 3
Free self parking
Beach shuttle (surcharge)
Beach umbrellas
Beach sun loungers
Pool sun loungers
Beach towels
Terrace
Babysitting or childcare (surcharge)
Banquet hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
