The LINQ Hotel + Experience
7.4

Good

12307 Guest reviews

7.4
Good
12307 Verified Reviews
Read all reviews
Cleanliness7.6/10
Service7.6/10
Comfort7.6/10
Condition7.4/10
Amenities7.2/10

3535 Las Vegas Blvd South, Las Vegas, United States of America. See map

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
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Hotel Description

With a stay at The LINQ Hotel + Experience in Las Vegas (Las Vegas Strip), you'll be steps from LINQ Promenade and Forum Shops at Caesars. This casino resort is 0.4 mi (0.6 km) from High Roller and 0.8 mi (1.3 km) from Colosseum at Caesars Palace. Make yourself at home in one of the 2252 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Las Vegas? This resort has 31000 square feet (2880 square meters) of space consisting of a conference center and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

LGBTQ friendly

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets allowed

Pet max weight (per pet) in kg is 23

Pet max weight (per pet) in lb is 50

Only dogs are allowed

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 4:00 PM
Check-in by: anytime
Minimum check-in age: 21
Check-out by: 11:00 AM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available
  • Cashless transactions are available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 56.63 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Phone calls

We have included all charges provided to us by the property.

You need to know
  • The seasonal pool will be open from March to October.
  • Pool access available from 9:00 AM to 5:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector and a smoke detector
Minimal age
21
Optional fees
  • Fee for cooked-to-order breakfast: approximately USD 15 to 40 per person
  • Airport shuttle fee: USD 30 per person (roundtrip)
  • Airport shuttle fee per child: USD 30 (roundtrip), (up to 18 years old)
  • Covered self parking fee: USD 20 per day
  • Covered valet parking fee: USD 40 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Swimming Pool

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Smoking areas

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Hair salon

ATM/banking

Gift shops or newsstand

Shopping on site

Airport transportation (surcharge)

Conference space

Coffee/tea in common areas

Breakfast available (surcharge)

Multilingual staff

24-hour front desk

Porter/bellhop

Express check-out

Casino

Full-service spa

Meeting rooms

Outdoor seasonal pool

Wedding services

Express check-in

Designated smoking areas

Pool umbrellas

Wheelchair accessible parking

Number of restaurants - 9

Conference space size (feet) - 31000

Conference space size (meters) - 2880

Number of meeting rooms - 16

Conference center

Snack bar/deli

Self parking (surcharge)

Valet parking (surcharge)

Number of bars/lounges - 4

Number of poolside bars - 1

Number of coffee shops/cafes - 2

Pool cabanas (surcharge)

Pool sun loungers

24-hour fitness facilities

Terrace

Electric car charging station

Free WiFi (limited) device count - 2

Concerts/live shows

Evening entertainment

Number of slot machines - 700

Number of gaming tables - 40

Number of VIP gaming rooms - 1

Casino floor size square feet - 75000

Couples/private dining

Designer stores on site

Shopping mall on site

Casino floor size square meters - 6968

Proposal/romance packages available

Banquet hall

Vending machine

Covered parking

Covered parking

Off-street parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible van parking

Wheelchair-accessible registration desk

Hotel reviews

7.4
Good12307 Verified Reviews
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Cleanliness7.6/10
Service7.6/10
Comfort7.6/10
Condition7.4/10
Amenities7.2/10
6/10
Fair
Heather, 16 Apr 2025
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Good location on the strip, and access to the promenade is good. Hotel room is not the cleanest.

10/10
Exceptional
Stacey, 16 Apr 2025
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Good stay. Great view

4/10
Poor
Tina, 16 Apr 2025
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I have been to many different hotels here before, the check-in seemed a lot more lengthy than expected, I could barely hear what was asked as the desk was so near the casino floor and do get me started on the music (I’ll get into that more later) After a lengthy walk to the (wrong) elevators as pointed out by the person behind the desk, as we departed the given elevator we made 4 lefts down hallways to get to our room which was next to a different set of elevators just next to our rooms Once in the room it seemed nice enough (on surface) as we stayed we discovered -sink drained badly slow -several different colored stains on the sheets -refrigerator had to be switched as didn’t chill (by the way you need to rent one per night) -iron did not work, waited an hour+ for a replacement -the remote for the tv didn’t work and has something rattling in it (never got the replacement) Lastly the noise, it’s everywhere, even in your room as the bass from the music in the promenade comes through most of the night, music in the restaurants so loud you have to lean in to have a basic conversation, and we went to the pool to “relax”, nope! Music blasting where I could hardly order a drink without screaming I honestly just never felt comfortable enough to just relax, Last note is the resort fee, what does it get you for an extra $50 per night per room?

8/10
Excellent
hans, 16 Apr 2025
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Very good hotel for the price. The pool is nice, good music. Only for adults. Self check in and out. Same for car parking. Not too bad. Excellent location.

10/10
Exceptional
Randy, 16 Apr 2025
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One of my favorite spots in Vegas! So close to everything

10/10
Exceptional
Zachary, 16 Apr 2025
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Amazing vibe and pretty close to everything I need in vegas

10/10
Exceptional
Theron, 16 Apr 2025
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Great hotel and easy access to attractions

Easy to use express check in and check out thru the kiosk. Very clean room and bathrooms. Only confusing part was trying to figure out the districts to get to room but after figuring out after couple times going to to from lobby it was easy. Self parking garage was a bit slow for leaving hotel.

8/10
Excellent
Daniel, 16 Apr 2025
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Enjoyed hotel, amenities, and dining options

10/10
Exceptional
Shannon E, 16 Apr 2025
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Loved our stay and enjoyed the promenade so much!

10/10
Exceptional
Jeong kyu, 16 Apr 2025
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All of staffs are kind. I lost my personal belonging which has been managed with quite fast way to return it back.

4/10
Poor
Sherri, 16 Apr 2025
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Check in was awful they did not have the king bed I reserved and took over 30 to resolve the problem. They did not offer any useful things for the inconvenience except late check out not a option we could use due to travel arrangements try something else

10/10
Exceptional
Marielena, 15 Apr 2025
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Easy access to restaurants and shops

10/10
Exceptional
Deborah Lou, 15 Apr 2025
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First time staying here and hope to do so again in the future.

10/10
Exceptional
Amy, 15 Apr 2025
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Our hotel room sink was clogged that’s our only issue.

10/10
Exceptional
Ramiro, 15 Apr 2025
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Everything was excellent, rooms very clean staff very help, definitely going back.

10/10
Exceptional
Michelle, 15 Apr 2025
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Great place to stay, but for me only an overnight due to lack of in room amenities. No fridge, tea or coffee making facilities , not even a paper cup. Clean and comfortable room and super shower.

6/10
Fair
Caitlyn, 15 Apr 2025
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Room was not very clean upon arrival. Two double beds and one did not have a sheet to cover duvet. Called down to room service and did not receive until the next day. Not all rooms have mini fridges and no coffee maker. The shampoos in the shower were broken upon arrival and hand soap was in shower/ body wash at sink.

8/10
Excellent
Hugo Alejandro, 15 Apr 2025
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Just improve the cleanliness of the room and the air conditioning a bit.

10/10
Exceptional
Soumya, 15 Apr 2025
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Amazing location and hotel for the great price

10/10
Exceptional
Shakia, 15 Apr 2025
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I enjoyed how accessible everything was

10/10
Exceptional
Natasha, 15 Apr 2025
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Room was nice. Loved that it had a coffee maker and fridge which is rare on the strip

10/10
Exceptional
David, 15 Apr 2025
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The facility has easy access to just about everything. The cleaning staff is Top Drawer. They were committed to their jobs and it showed. The only disappointment was the pool. To crowed both times we tried to go.

10/10
Exceptional
shelley, 15 Apr 2025
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Nice room Loved Guy’s burgers and frys

6/10
Fair
Shelby, 15 Apr 2025
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The room we had was dirty and the lamp shade was barely hanging on. The plug ins only worked one at a time. We couldn’t plug both our phones in at the same time on the night stand. The AC cover was also barely hanging on which made for a LOUD experience. Luckily I sleep better with some “white noise”

8/10
Excellent
Derek, 14 Apr 2025
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Perfect location for the strip

8/10
Excellent
Verified traveler, 14 Apr 2025
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Would have like to have a microwave. Some of my friends didn’t even have refrigerators

4/10
Poor
Scott, 14 Apr 2025
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Plus: 1. African American Girl at Check In was excellent. Motel allowed me to stay till 4pm due to 10pm Flight. Misses: The hallways to the rooms are very dark. I get into the room, step into the bathroom and fall, (Hotel never asked if i was OK). No alarm clock, no in-house menus, no channel listings, desk chair is directly behind bed making the desk useless. Drink machine empty by Tueday and Note...Resort fee with tax is $56. A DAY.

10/10
Exceptional
William, 14 Apr 2025
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Good price, good location.

10/10
Exceptional
Efren Perez, 14 Apr 2025
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Link was a great place to stay, overall it had everything to be offered we had done at least once. Dining, drinking, entertainment, shows and shopping. The Mat Franco show was amazing.

10/10
Exceptional
Yira, 14 Apr 2025
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The service

8/10
Excellent
Verified traveler, 14 Apr 2025
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Great location. Pool is 21+.

Pool is 21+ so if traveling with family, be aware of that. It wasn’t listed anywhere in the description, but we were able to swim at the Flamingo next door. The hotel is in a great location, the promenade is awesome, and it’s close to the high roller. There is no coffee in room.

2/10
Poor
Ericca, 14 Apr 2025
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It’s very expensive and a lot of hidden fees. The staff was very. They lied multiple times and said they would fix things on the billing and didn’t. Had rooms that we were told would be refunded and never was. It’s HORRIBLE we will NOT be back

4/10
Poor
Jennifer, 14 Apr 2025
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First night in our room and there was a high pitched sound that continued on until the next day. It was like a tactic used to drive you crazy. Shower in the morning was hot, but later in the day was cold, NO HOT WATER. Bed uncomfortable. Sheets crispy. Elevators are confusing and signage is not clear. Pool area is a joke, like a big bath tub with bad music. The area is good, as it puts you in the center of things, which is why our group chose it. I can't say that it was budget, because it was not inexpensive.

10/10
Exceptional
MICHAEL, 14 Apr 2025
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We stay at this place every year and it’s always a blast

8/10
Excellent
Robert, 14 Apr 2025
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Did not like how loud the music from the pool was so early. We were on the 14th floor and just heard constant bass from the pool area. Some people sleep late to enjoy the night time scenery. Just that alone might keep me from staying there. I understand having music at the pool, but it was WAY too loud.

10/10
Exceptional
Andrew, 14 Apr 2025
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Staying at the Lin was great. The room was nice and clean and comfortable. I stayed in a District 2 room. I was supposed to be in a District 3 room but when I arrived, no rooms were available and I had to wait for 2 hours to get a room. That was my only complaint since I had called to let them know I was on my way when I was leaving JFK on my way to Vegas. Everything else was perfect.

10/10
Exceptional
Carmine T, 14 Apr 2025
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Over all a good experience

8/10
Excellent
WENDY, 14 Apr 2025
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The room was clean and staff was friendly.

10/10
Exceptional
Willie, 14 Apr 2025
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Great area

10/10
Exceptional
Willie, 14 Apr 2025
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Close to everything

8/10
Excellent
Laura, 14 Apr 2025
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nice hotel. will stay here again.

10/10
Exceptional
Christian, 14 Apr 2025
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I've been staying at the LinQ every time I come to Vegas for a convention, and nothing's change,d but that's for the best. It's a property where you get what you pay for, with spacious, clean rooms that keep you in the heart of the action and accessible to the entire Vegas Strip.

8/10
Excellent
Megan, 14 Apr 2025
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Worth a shot

Great location and priced well. Spacious room and fairly clean. Noisy but maybe that’s because our room was close to the elevator. Overall a top pick if you’re looking for something close to all the action, without all the stuffy atmosphere of other hotels and you’ll still be able to afford dinner.

10/10
Exceptional
Gracia, 14 Apr 2025
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Everything you could need was in walking distance. Other attractions were a V short ride away and catching a taxi and Uber were so easy. We only stayed for one night due to prior arrangements but we will definitely be going back!

10/10
Exceptional
Eric, 14 Apr 2025
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Good spot

6/10
Fair
Indira, 14 Apr 2025
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Our room was not cleaned even after we had left for a few hours and came back the room remained uncleaned. Also I payed for parking, but when I checked out, i had to pay for parking.

10/10
Exceptional
Keri Theresa, 14 Apr 2025
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What a great location. The pool is small but a great place to stay to go to multiple hotels. A great and friendly staff and atmosphere.

8/10
Excellent
Richard, 13 Apr 2025
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The staff was good. The rooms were clean. Self parking is to be desired. On the 19th floor in room 19108 from midnight to three in the morning the outside noise was horrendous couldn’t sleep because of all the noise, music people singing what I stay there again if I didn’t have to be in that area of the hotel, I might stay

6/10
Fair
Amber, 13 Apr 2025
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My room was spoiled with several stains all over the wall, lamp shade, and bathroom. I just stayed for 2 days but my room was not cleaned once. I requested it and it did not happen. Hopefully i wont stay here again.

8/10
Excellent
SCOTT, 13 Apr 2025
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Ok experience

Overall was pretty good, but not happy at the downgrade on the shower shampoo, conditioner, and body wash. Pretty sure the body wash was just the hand soap. Also, the shower only got up to lukewarm :/

8/10
Excellent
cynthia, 13 Apr 2025
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Overall a great experience

8/10
Excellent
Byron, 13 Apr 2025
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No fridge or microwave in the hotel room. Pool closes too early. Otherwise great place and location on the strip.

10/10
Exceptional
Jose C., 13 Apr 2025
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Nice

10/10
Exceptional
rolston, 13 Apr 2025
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Spent 5 nights in april room was verry clean housekeeping was verry efficient can't wait until my next visit

10/10
Exceptional
Christina, 13 Apr 2025
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Location was awesome. Walking distance to the sphere and other hotels on the strip.

2/10
Poor
Satyamanjula, 13 Apr 2025
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Our experience is really bad with the staff and room . At front desk receptionist behavior is worst . There are few polite ways to convey delays or room changing situations, I understand but her receiving is very wierd . Make sure some polie people at your fromt desk.We didn't get the rooms on time and what we have asked for and no room service is available at oir stay Phone is not working .. very noisy from upstairs room and foul smell.

6/10
Fair
James William, 12 Apr 2025
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This is our first time and last time staying at the Linq property. We liked the location on the Strip and access to the Promenade. We found the food & dining options in the property to be outrageously expensive. I had contacted the property prior to our arrival and was told that a mini fridge was included with our room. When we arrived with no mini fridge, we were told there would be an additional $20/day charge! Not impressed. The other major disappointment withe property was the poor wifi service. I contacted the tech support team at least 8 times during our 5 night stay to get reconnected to the wifi network. Unacceptable in light of having to pay an additional $50/day for the resort fee. The best part of our stay at your property was the service provided by yourhousekeeper Gretl (who was simply outstanding).

8/10
Excellent
Aaron, 12 Apr 2025
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Good spot, loved the street attached to it. Had a fight break out at the pool and then closed it down for everyone. :(

10/10
Exceptional
Harold Richard, 12 Apr 2025
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Location

4/10
Poor
Darla, 12 Apr 2025
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Limited seating area at check in. Inconvenient parking.

6/10
Fair
Korey, 12 Apr 2025
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Have to pay for everything.

4/10
Poor
John, 12 Apr 2025
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Negatives: Our in room safe did not work. One of the lamps was dead also. Property charged a daily resort fee after the booking site said no resort fees for the stay. Positive: Staff was very friendly. Bartenders at O'Shea's were awesome. The casino itself was good... Not the best we visited but not the worst. I would probably be willing to stay there again, or at least visit the Casino and the Bar next time i am in town.

10/10
Exceptional
HAMILTON, 12 Apr 2025
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good hotel

very good hotel, nice staff, well located

4/10
Poor
Brenda, 12 Apr 2025
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its a great place to stay at and super convenient and nearby everything on the strip! they did however give away my room when I booked a king bed they gave me a double queen bed instead and wouldn't accommodate

8/10
Excellent
Albert, 12 Apr 2025
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I didn't like not getting a receipt upon checkout, sent to my email address. I didn't get a receipt at all. I also positively didn't like the idea of paying to check in early. That annoyed me the most. Finally, front desk check in staff were sour-faced...

8/10
Excellent
Maureen, 12 Apr 2025
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Convenient location. Would be helpful to have clearer instructions on how/where to access parking on arrival and accessibility to check-in from there. Too many pre-arrival emails!

10/10
Exceptional
Richard, 12 Apr 2025
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The ease of having all accommodations within a block or two from the hotel. Casino was big but not too big and had every game we wanted.

2/10
Poor
John, 12 Apr 2025
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Staff was not helpful. Booked a king bed and they gave 2 queen beds. Door doesn’t close properly, must force it closed.

10/10
Exceptional
Erick, 12 Apr 2025
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Vegas

2/10
Poor
Tai Yu Dana, 12 Apr 2025
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There were many disappointments during our stay: 1) there is no mini fridge 2) the shower head has the lowest level of sprinkler possible 3) the AC unit was very loud 4) we requested shower caps around 11pm and it took 45 min for it to be delivered to our room 5) there was a text concierge in which we reflected our issues with and the response was " sorry for your inconvenience" 6) when we first checked in to our room, the bath gel and lotion compartments were empty All the above have been communicated to the front desk during check out in which the front desk said she can only give us 35$ food and beverage credits to be used at the casino/hotel property but we were catching our flight a few hours later and had lunch reservation off strip and will not be able to use it. The credits would have expired the day of or extended to the end of the next day so there were no way for us to use it. After further discussion with the front desk, she finally allowed 35$ off the property amenities fee which did not even have covered a full day of amenities fee. Overall, I would be very hesistant to stay at the Linq again and would not recommend this hotel to others.

10/10
Exceptional
Nancy, 12 Apr 2025
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everything was overall good but a lamp and wall has a stains

10/10
Exceptional
Gary, 12 Apr 2025
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Great outdoor area between the strip and the High Roller. Lots of dinning options. Clean

10/10
Exceptional
Michelle, 12 Apr 2025
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Great check in experience. Easy access to many places. Clean hotel/casino. Friendly staff!

10/10
Exceptional
Fredrick, 12 Apr 2025
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Hotel was nice. Will stay here again. I will just book directly with the hotel and not Expedia

4/10
Poor
Chia Jui, 11 Apr 2025
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We booked a King room for 2 nights while Rosemarie at front desk impatiently told us they only got 2 double beds now. She was not just impatient but also extremely rude and made it sound like it’s our fault we were not getting the room we paid for. All the other staff at front desk were nice and friendly and showed their customers the directions to their room which Rosemarie didn’t even care to say a word. We would strongly recommend the management to put her on some training sessions or coaching programs cause the way she treated us was def not the way a decent hotel would treat their returned customers.

10/10
Exceptional
Isaiah, 11 Apr 2025
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Had fun

10/10
Exceptional
Ernesto H., 11 Apr 2025
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The only thing I didn’t like was the view from the room , we could see a bit from the pool and it was very noisy , luckily it stopped by 5:00, otherwise it was wonderful, I would return and recommend it.

8/10
Excellent
Philip, 11 Apr 2025
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Thanks for. Nice stay

4/10
Poor
Haley, 11 Apr 2025
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The hotel advertises valet but they have no valet. No bellman to help bring up luggage. Overall stay was fine just inconsiderate to advertise valet then tell us they actually had none

8/10
Excellent
Verified traveler, 11 Apr 2025
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I loved the hotel, very busy and a lot happening.

8/10
Excellent
Vivien, 11 Apr 2025
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Beds were small but room was clean overall

8/10
Excellent
Hugh, 11 Apr 2025
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Great property and convenient for most of the strip. I just hate resort fees!

6/10
Fair
Brian, 11 Apr 2025
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Front desk staff not very accommodating. Tried to get adjoining rooms but the staff was not helpful. Then when we wanted to change she didn’t want to help us. Also up sold us snd our family to find out the room wasn’t any better. Not satisfied and will probably not be back.

10/10
Exceptional
Meshayla Rae, 11 Apr 2025
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Our hotel was pur favorite out of all we explored throughout the week we stayed. Sometimes there were people that looked like somewhat suspicious characters but ypu can easily find safer areas and officer/security pretty quickly nearby. Overall out of 10 i would genuinely give this place a 9. Only bc we had to have my brother sleep on a couch that didnt pull out which i felt bad for him about but he said he slept mostly comfortable. So for that id say a really amazing place to stay. Accommodating in every possible way and pur favorite esthetically as well. Very pleased with pur stay and will be getting this hotel if we ever come back!!

10/10
Exceptional
Jonathon, 11 Apr 2025
expedia-logo-v2.pngTraveller

👍

4/10
Poor
franklyn, 11 Apr 2025
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outdated decor, bad beds

10/10
Exceptional
Maria, 10 Apr 2025
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Staff was rude at check in Catherine especially

2/10
Poor
Chi Yung Cindy, 10 Apr 2025
expedia-logo-v2.pngTraveller

Very old facility

6/10
Fair
Azher, 10 Apr 2025
expedia-logo-v2.pngTraveller

friendly staff location is great

6/10
Fair
Maria Lea, 10 Apr 2025
expedia-logo-v2.pngTraveller

I had a place to sleep but overall there is nothing special about this hotel. The housekeeping staff on my floor was very nice though.

10/10
Exceptional
Jeff, 10 Apr 2025
expedia-logo-v2.pngTraveller

Loved the location. Center strip. Clean room. Had the King Suite. Was perfect. Great dining option on the Linq Promenade.

6/10
Fair
Izabela, 10 Apr 2025
expedia-logo-v2.pngTraveller

Too noisy

10/10
Exceptional
Robert Michael, 10 Apr 2025
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Easily accessible to events, fast and friendly service

8/10
Excellent
Melissa, 10 Apr 2025
expedia-logo-v2.pngTraveller

although the room was a non smoking room, the room smelled very heavily of cigarettes. Housekeeping sprayed, but it still had that musty cig smell

4/10
Poor
Donnie, 10 Apr 2025
hotel-logo-v2.pngTraveller

Watch what they charge you!

Hotel did not charge me the agreed to amount on Hotels.com . I was charged an additional $30/night not including the additional fees. The “VIP” service desk rep did not seem to care. This is all about bad front desk/customer service. Housekeeping and restaurant services were excellent.

2/10
Poor
Desiree, 10 Apr 2025
expedia-logo-v2.pngTraveller

This was my birthday trip. Staff was unfriendly and not helpful at all. Asking simple questions seemed like I was such an inconvenience to there day. I’m sure They work in a stressful environment but shouldn’t take it out on the guest.

6/10
Fair
Eric, 10 Apr 2025
expedia-logo-v2.pngTraveller

Ac unit was super loud making it hard to sleep. Pipes in bathroom super dirty.

2/10
Poor
Adon, 09 Apr 2025
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Paid for city view and did not get city view

10/10
Exceptional
Ricardo, 09 Apr 2025
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Staff is honest.

8/10
Excellent
Borre, 09 Apr 2025
expedia-logo-v2.pngTraveller

Ok.

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