The Empress Palace, Surrey, Canada
Sat, 20 Jul - Sun, 21 Jul | 0 guest, 0 room

The Empress Palace
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2.4 Poor
28 reviews
Free WiFi
Free WiFi
Parking available
Parking available
Dining services
Dining services
Concierge
Concierge
See all amenities
12788 Ross Pl, Surrey, Canada
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Hotel Description

A stay at The Empress Palace places you in the heart of Surrey, within a 5-minute drive of Bear Creek Park and Holland Park. This hostal is 16.3 mi (26.2 km) from Port of Vancouver and 12.5 mi (20.1 km) from Metropolis at Metrotown. Make yourself at home in one of the 14 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private balconies or patios. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and toilets with an electronic bidet. Featured amenities include a business center and express check-out. Self parking (subject to charges) is available onsite.

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Important information

Property Alerts

You'll be asked to pay the following charges at the property:

  • Cleaning fees vary based on length of stay

We have included all charges provided to us by the property.

Special Instructions

The front desk is open daily from 2:00 PM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

Minimal age

18

Optional fees

  • Uncovered self parking fee: CAD 20 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: CAD 100 for check-in between 10:30 AM and 4:00 PM
  • Late check-out fee: CAD 100 (subject to availability)
  • Housekeeping fee: CAD 19.00 per night
  • Cleaning supplies fee: CAD 10 per day
  • Management fee: CAD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

Arabic

English

Farsi

Read more

Important information

Property Alerts:

You'll be asked to pay the following charges at the property:

  • Cleaning fees vary based on length of stay

We have included all charges provided to us by the property.

Special Instructions:

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

Minimal age:

Optional fees:

  • Uncovered self parking fee: CAD 20 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: CAD 100 for check-in between 10:30 AM and 4:00 PM
  • Late check-out fee: CAD 100 (subject to availability)
  • Housekeeping fee: CAD 19.00 per night
  • Cleaning supplies fee: CAD 10 per day
  • Management fee: CAD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language:

Hindi

Arabic

English

Farsi

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20 Jul 2024
Saturday
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21 Jul 2024
Sunday
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2 Adults - 0 Child
1 room
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Hotel Description

A stay at The Empress Palace places you in the heart of Surrey, within a 5-minute drive of Bear Creek Park and Holland Park. This hostal is 16.3 mi (26.2 km) from Port of Vancouver and 12.5 mi (20.1 km) from Metropolis at Metrotown. Make yourself at home in one of the 14 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private balconies or patios. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and toilets with an electronic bidet. Featured amenities include a business center and express check-out. Self parking (subject to charges) is available onsite.

Hotel policies

No elevators

Property confirms they are implementing enhanced cleaning measures

Professional property host/manager

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)

Check-in: From 2:30 PM
Check-out: To 10:00 AM

Cleaning and safety practices

  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection

Important information

Property Alerts

You'll be asked to pay the following charges at the property:

  • Cleaning fees vary based on length of stay

We have included all charges provided to us by the property.

Special Instructions
The front desk is open daily from 2:00 PM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
Minimal age
18
Optional fees
  • Uncovered self parking fee: CAD 20 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: CAD 100 for check-in between 10:30 AM and 4:00 PM
  • Late check-out fee: CAD 100 (subject to availability)
  • Housekeeping fee: CAD 19.00 per night
  • Cleaning supplies fee: CAD 10 per day
  • Management fee: CAD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

Arabic

English

Farsi

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Entertainment

Non-smoking

Business facilities

other

Garden

Front desk (limited hours)

Business center

Express check-out

Number of meeting rooms - 1

Self parking (surcharge)

Terrace

Couples/private dining

Fully fenced

Uncovered parking

Carport

Outdoor entertainment area

Outdoor furniture

Off-street parking

Visual alarms in hallways

Handrails in hallways

Handrails in stairways

Wheelchair accessible – no

Upper floors accessible by stairs only

Well-lit path to entrance

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