A stay at The Empress Palace places you in the heart of Surrey, within a 5-minute drive of Bear Creek Park and Holland Park. This hostal is 17.2 mi (27.7 km) from Port of Vancouver and 12.5 mi (20.1 km) from Metropolis at Metrotown. Treat yourself to a stay in one of the 14 individually decorated guestrooms, featuring heated floors. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless Internet access is available to keep you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided once per stay. Featured amenities include a business center and express check-out. Self parking (subject to charges) is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• Cleaning fees vary based on length of stay

We have included all charges provided to us by the property.

You need to know

• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC), Safe Travels (WTTC - Global), and GBAC STAR Facility Accreditation (global expert).

Special Instructions

The front desk is open daily from 2:00 PM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

18

Optional fees

• Uncovered self parking fee: CAD 20 per day (in/out privileges)
• Early check-in is available for a fee (subject to availability)
• Late check-in fee: CAD 100 for check-in between 10:30 AM and 4:00 PM
• Late check-out fee: CAD 100 (subject to availability)
• Housekeeping fee: CAD 19.00 every 2 days
• Management fee: CAD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Arabic

Hindi

English

Farsi