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26 May 2025
Monday
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27 May 2025
Tuesday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at The Com Plex Motel in Whakatane, you'll be just steps from Whakatane River Walk and Wairere Falls. This motel is 0.2 mi (0.3 km) from Mataatua: The House That Came Home and 0.2 mi (0.3 km) from Te Manuka Tutahi Marae. Make yourself at home in one of the 28 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include irons/ironing boards and blackout drapes/curtains, and housekeeping is provided daily. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 2:00 PM
Check-in by: 7:00 PM
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: NZD 0 per accommodation, per night

We have included all charges provided to us by the property.

Special Instructions
The front desk is open during the following times:
  • Monday - Saturday: 7:00 AM - 7:00 PM
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a smoke detector and a first aid kit
Minimal age
18
Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Smoking areas

Accessible facilities

Other

Designated smoking areas

Wheelchair accessible path of travel

Wheelchair accessible parking

Number of restaurants - 1

Designated smoking areas (fines apply)

Free self parking

Uncovered parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

Upper floors accessible by stairs only

Well-lit path to entrance

Hotel reviews

9.6
Exceptional289 Verified Reviews
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Cleanliness9.8/10
Service9.6/10
Comfort9.4/10
Condition9.6/10
Amenities9.2/10
8/10
Excellent
Jennifer, 17 Feb 2025
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Clean, quiet and convenient.

10/10
Exceptional
Ian, 15 Feb 2025
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A comfortable clean room. Great shower. Cooling on heat pump was very efficient. Front desk dealt professionally with a small mishap that I had.

10/10
Exceptional
Peter, 15 Feb 2025
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Extremely clean very well serviced all the ammenities that we require for a comfortable stay. Would highly recommend Close to city eatery and shopping strip.

10/10
Exceptional
Ian, 14 Feb 2025
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A real surprise of a Motel.

This Motel incorporates the Old with the New. We stayed in the fully refurbished Old part of the Hotel, It was really great with plenty of room, great bathroom, and great house guests. Good parking, and location has you are right in town..

10/10
Exceptional
sheree, 10 Feb 2025
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A good nights sleep...

We had a two night stay, it was really great, we stayed in the old part of the Hotel which has been fully refurbished. There was plenty of room, great Air Conditioning, bathroom was a little small but otherwise ok. Staff were really great, helpful and friendly, café / restaurant located down stairs, so overhaul a great stay, and hopefully will stay here again.

10/10
Exceptional
Verified traveler, 10 Feb 2025
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So pleasant. Room was clean, spacious, had everything we needed. And it was quiet at night. Excellent!!

8/10
Excellent
Joshua, 09 Feb 2025
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Clean, comfortable, good value

10/10
Exceptional
Melissa, 07 Feb 2025
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We had a great stay, beautiful accomodation and lovely staff. Excellent cafes and walking spots.

8/10
Excellent
Shane, 29 Jan 2025
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Booked this same day as we were arriving and we got a call to confirm plus discuss options around others from our group staying there. Check in was simple and they we very accommodating. Will stay there again next time.

10/10
Exceptional
Rebekah, 29 Jan 2025
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Enjoyed our stay, close to places to walk and eat, thanks very much

10/10
Exceptional
Katrina, 19 Jan 2025
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Very friendly staff. Impeccable, very clean. Great location. Children friendly

10/10
Exceptional
Toni, 18 Jan 2025
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3 minutes to shop 3 mins to beach, very clen a spacious, comfortable room. Will stay again.

8/10
Excellent
William, 16 Jan 2025
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It was a pleasure staying there during our short trip, thank you!

8/10
Excellent
Nick, 15 Jan 2025
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Good location. Nice and clean. Shower design isn't great - shower itself is good, but shower water covers bathroom floor and spreads to carpet outside of bathroom - left a musty smell in the room despite the air fresheners.

10/10
Exceptional
Robert, 14 Jan 2025
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A clean tidy room pleasent staff felt homley

10/10
Exceptional
Julie, 09 Jan 2025
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Overall the property was excellent. It was let down by the quality of the bed. When staying in such a new complex i would have expected a lovely plush mattress. Instead we had a thin mattress that showed and felt every spring. It was not a comfortable night sleep. For that alone we will not stay again.

10/10
Exceptional
Mark van, 09 Jan 2025
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Great place to stay

10/10
Exceptional
Thomas, 06 Jan 2025
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Great location. Room was good albeit the family room was a tad on the small size and lacked bedside tables; and in particular lamps as the only light was in the ceiling which meant early bedtime for everyone.

8/10
Excellent
Brett, 06 Jan 2025
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Very comfortable and well appointed room. Was a. It noisey at night

10/10
Exceptional
Ky, 06 Jan 2025
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Excellent stay whilst in Whakatane. Modern facilities and extra care taken to ensure my stay was pleasant.

6/10
Fair
John, 04 Jan 2025
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Nice and clean. The beds were hard and Uncomfortable but otherwise all good

10/10
Exceptional
Stephanie, 03 Jan 2025
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Great place to stay! We had twin babies with us so this was super convenient and a great place to stay with kids. Check in was a breeze, parking was straight outside our room so we could unload easily. Staff were super helpful and friendly. We would definitely stay here again when we come next time! Thank you

10/10
Exceptional
Jared, 01 Jan 2025
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Great location, friendly staff. Clean amenities, great price

10/10
Exceptional
Cecelia, 01 Jan 2025
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Lovely overnight stay

10/10
Exceptional
Jon, 01 Jan 2025
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Great central location

10/10
Exceptional
Lillie, 27 Dec 2024
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Great :)

10/10
Exceptional
Ebony, 26 Dec 2024
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My daughter and I were really happy with our stay. Great reception and tidy clean room. Will happily come and stay here again

10/10
Exceptional
Sarah, 26 Dec 2024
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Third stay. Always a pleasure. Super clean and tidy facilities, big comfy bed, good selection of pillows, convenience plus! Friendly staff. Easy parking. Absolutely A shower pressure! See you again soon.

10/10
Exceptional
Roh, 26 Dec 2024
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great

10/10
Exceptional
Judith, 19 Dec 2024
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I have stayed at this place a few times when passing through.

10/10
Exceptional
Chantelle, 18 Dec 2024
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Modern, clean, spacious, short distance to shops, restaurants, banks etc. Restaurant and Bar on site. My Husband and I thoroughly enjoyed our stay after a long day of travelling.

10/10
Exceptional
Sharleen, 15 Dec 2024
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A wonderful stay. It was clean and had all or requirements. Friendly welcoming staff.

10/10
Exceptional
Josephine, 15 Dec 2024
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We regularly stay here and always enjoy our stay.

10/10
Exceptional
Hohepa, 14 Dec 2024
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Really nice place to stay

10/10
Exceptional
Brett, 14 Dec 2024
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Great service, clean room, great shower pressure, which is a must, highly recommend

10/10
Exceptional
Kim, 13 Dec 2024
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Awesome stay. Wonderful set up and very quiet. Staff went above and beyond to help us out with a late booking

10/10
Exceptional
Kaylene, 09 Dec 2024
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Lovely rooms in great town

Rooms were lovely - and close to everything in town.

10/10
Exceptional
Marie, 07 Dec 2024
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All good. Quiet clean location, friendly host, enjoyed our stay here

10/10
Exceptional
Damian, 24 Nov 2024
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Nice tidy and comfortable

10/10
Exceptional
Margaret, 21 Nov 2024
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Conveniently located, clean and comfortable. Friendly staff. Comfortable beds. Good value for money.

10/10
Exceptional
Rob, 19 Nov 2024
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Always nice clean comfortable and close to town

10/10
Exceptional
David, 17 Nov 2024
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Great stay

10/10
Exceptional
eric, 13 Nov 2024
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Great place to stay, I would recommend it to anyone and everyone. Best place I've stayed in for some time.

8/10
Excellent
Brett, 12 Nov 2024
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Highly recommend this place, clean, easy parking, convenient to amenities, will stay again

10/10
Exceptional
Verified traveler, 12 Nov 2024
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Close to everything. Very comfortable and compact. Had everything you need for a trip to Whakatane

10/10
Exceptional
Moana, 10 Nov 2024
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Cute unit, loved the king size bed it was very comfy. Will definitely book here again.

10/10
Exceptional
STEPHEN, 08 Nov 2024
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Excellent family friendly recently refurbished property in spectacular countryside

10/10
Exceptional
Shona, 02 Nov 2024
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We stayed upstairs this time, in one of the studios. Lovely and quiet and sunny, excellent and we will be back.

10/10
Exceptional
Mitch, 29 Oct 2024
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They went above and beyond for us as newly weds and many of our guests stayed here for a night or two. Thanks to the Com plex team.

10/10
Exceptional
Cheryl, 28 Oct 2024
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Great accomodation, would definitely stay again

8/10
Excellent
Ngarita, 28 Oct 2024
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Was easy to find, right in the middle of town and close to every. Lovely rooms, nice bedding and big shower. Amazing historic building with a modern touch to it. Would recommend and stay there again.

8/10
Excellent
Richard, 25 Oct 2024
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Great value for money in a modern room.

10/10
Exceptional
Renee, 21 Oct 2024
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Staff were fantastic & very accommodating! Pleasant atmosphere, short walk to town. Rooms were spotless, would definitely stay again!

10/10
Exceptional
Andrew, 06 Oct 2024
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Good, good value, good service, nice room.

10/10
Exceptional
Joseph, 04 Oct 2024
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Was tidy, clean. Good value for money. Good for families. Kids loved Oscar the dog. Hosts and cleaning staff were friendly and welcoming.

8/10
Excellent
Shona, 04 Oct 2024
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Great location, nice clean property

10/10
Exceptional
Maree, 02 Oct 2024
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Lovely and quiet eve though its right in the town centre area. Love the spacious unit and that they have thought about noise from below so offset the pods. Great place with lovely operator who was very helpful and understanding.

8/10
Excellent
Maria, 01 Oct 2024
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This place was convenient, had everything you needed. Was clean and tidy. We had baby as well and enough room for her to play around while we were there. It great and will be staying here again.

10/10
Exceptional
Brett, 30 Sep 2024
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Great place, recommend to others

8/10
Excellent
Roena, 23 Sep 2024
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Our room was clean tidy reception service was awesome. I didnt realise we were above a restaurant and bar so the music was a bit loud one night However it was great and suited our requirements

8/10
Excellent
Ngamaioha, 23 Sep 2024
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I liked the style of the room, it wasn’t a boring modern room it had character and I really liked that!

10/10
Exceptional
Leonie, 09 Sep 2024
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Comfortable at the Com Plex

Excellent location in heart of Whakatane. Room was quiet as it was at the back of the property. Bedroom & bathroom spacious and had everything we required for an overnight stay.

10/10
Exceptional
Shafraz, 05 Sep 2024
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Just a perfect spot. Clean and ample amenities.

10/10
Exceptional
Deborah, 01 Sep 2024
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Best place to stay

Staff are friendly and make you feel welcome. Beautifully appointed complex, handy to everything. Rooms are spotless and comfortable. Definitely the place to stay

8/10
Excellent
YuLung, 25 Aug 2024
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Nice new, clean and tidy, location is very good too. the beds are too soft, the sheets too hard and thick feel like sleeping into two plastic sheets. But it’s good value for what I paid though.

10/10
Exceptional
Judith, 22 Aug 2024
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Value for money. Clean & tidy room. Polite & friendly staff. Walking distance to town. Beautiful restaurant next door, wonderful food. Definitely recommend to stay. Its the second time my hubby & I have stayed, it will never disappoint you. Will continue to book there every time we pass through.

10/10
Exceptional
Neila, 17 Aug 2024
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'Sissy' bars in the showers for those, (and any others) unsteady on their feet.

10/10
Exceptional
Lisa, 13 Aug 2024
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Another great stay at the Complex. Great location, clean, friendly staff.

8/10
Excellent
ZACHARY, 29 Jul 2024
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very pleasant

10/10
Exceptional
Craig, 28 Jul 2024
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Great layout

Great service from the front counter when I turned up.

10/10
Exceptional
Lawrence, 26 Jul 2024
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.

8/10
Excellent
Vaunjenzel, 11 Jul 2024
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Very good

10/10
Exceptional
Casey, 30 Jun 2024
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I liked everything

10/10
Exceptional
pollyann, 29 Jun 2024
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It was well situated and wasveryclea

10/10
Exceptional
Heather, 23 Jun 2024
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I liked the modern and plain decor. loved the big shower. Loved the quietness.

10/10
Exceptional
Mags, 19 Jun 2024
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A really nice play to stay very accessible

8/10
Excellent
Cecilia, 16 Jun 2024
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Central location.

10/10
Exceptional
YING, 14 Jun 2024
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reception is friendly

10/10
Exceptional
nate, 13 Jun 2024
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lovely stay no problems at all

10/10
Exceptional
Cameron, 10 Jun 2024
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I stay here a fair bit. Really well priced. The hoteliers and security warden (dog) are friendly. Definitely recommend!

10/10
Exceptional
Joelene M, 09 Jun 2024
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The greatest

I love staying at the Com Plex it smells so nice and is always clean. It’s comfortable and someone takes the time to make it pretty and add little yummies.

10/10
Exceptional
Willow, 07 Jun 2024
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Very modern facilities. Clean and tidy. Great security 😉

6/10
Fair
kevin, 03 Jun 2024
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Really bad shower pressure

8/10
Excellent
Josephine, 03 Jun 2024
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Have stayed here a couple of times but in the newer container units and enjoyed staying in those rooms. The heritage rooms are smaller and top floor good for an overnight stay. Will stay again but only if newer studio unit is available.

10/10
Exceptional
Max, 29 May 2024
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.

8/10
Excellent
Natalia, 25 May 2024
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The way it is constructed makes it very private. It was very cosy. The shower lip could be improved to stop water from travelling into the bathroom area and it would have been great if they could have extended the kitchenette to include a sink. Overall a good stay.

10/10
Exceptional
Chantelle, 21 May 2024
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The best we have stayed in hands fown, absolutely perfect wee spot with everything that you need. Staff were brilliant oh and lil wee Oscar the dog was a highlight for us especially with his little security jacket on. Me and my daughters couldnt wait to see him in the morning, just beautiful, thank you the com plex amazing!! 5 star in my books!!

8/10
Excellent
Bruce, 20 May 2024
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TV not working but other from that an enjoyable stay

10/10
Exceptional
Max, 17 May 2024
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.

10/10
Exceptional
Michael, 16 May 2024
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Was in Whakatāne for graduation. Fantastic hotel in a historic building. Staff was awesome and Oscar the dog was great my kids loved him. Great location close to town / shops. Tasty restaurant on the ground floor.

10/10
Exceptional
Matt, 15 May 2024
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Found my stay great, quiet and food was very accessible here, room was great & comfortable.

10/10
Exceptional
Abigail, 13 May 2024
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Great accomodation to stay at. A

8/10
Excellent
Heinz, 12 May 2024
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It was so easy and clean

10/10
Exceptional
Bryan, 03 May 2024
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Room was looked new and modern. Nice and quit no traffic noise.

10/10
Exceptional
Robert, 28 Apr 2024
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We enjoyed our overnight stay and although the room is on the small side it is beautifully decorated clean and comfortable. Our only complaint is the shower pressure, not strong enough

10/10
Exceptional
Judith, 28 Apr 2024
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Excellent location, quiet, safe environment. Nice room, clean & tidy. Definitely stay again.

10/10
Exceptional
Martha, 09 Apr 2024
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Love the king size bed and beautiful cotton sheets

10/10
Exceptional
Natasha, 09 Apr 2024
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Clean cosy and quiet. All We needed for a quick stay in Whakatane

10/10
Exceptional
CI, 08 Apr 2024
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Very happy to stay here.

Fabulous place to stay, modern, super clean, quiet and great location.

10/10
Exceptional
Xiaolu, 31 Mar 2024
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Very nice room! Good location

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