The Chateau Spa & Wellness Resort
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Hotel Description
When you stay at The Chateau Spa & Wellness Resort in Bukit Tinggi, you'll be in the mountains, within a 5-minute drive of La Santé Spa and Berjaya Hills Botanical Garden. This luxury hotel is 24.4 mi (39.3 km) from Genting SkyWorlds Theme Park and 19.4 mi (31.2 km) from Genting Skyway. Make yourself at home in one of the 150 guestrooms featuring minibars and Smart televisions. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Important information
You need to know
- Pool access available from 7:30 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards, debit cards, and cash
- Cashless transactions are available
Minimal age
18
Spoken Language
Chinese (Cantonese)
Malay
English
Chinese (Mandarin)
Important information
You need to know:
- Pool access available from 7:30 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards, debit cards, and cash
- Cashless transactions are available
Minimal age:
18
Spoken Language:
Chinese (Cantonese)
Malay
English
Chinese (Mandarin)
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Hotel Description
When you stay at The Chateau Spa & Wellness Resort in Bukit Tinggi, you'll be in the mountains, within a 5-minute drive of La Santé Spa and Berjaya Hills Botanical Garden. This luxury hotel is 24.4 mi (39.3 km) from Genting SkyWorlds Theme Park and 19.4 mi (31.2 km) from Genting Skyway. Make yourself at home in one of the 150 guestrooms featuring minibars and Smart televisions. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Hotel policies
Parking height restrictions apply
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Cleaning and safety practices
- Property follows regional sanitization guidelines Safe & Clean (Malaysia)
- Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Food service has been amended for enhanced safety
Important information
You need to know
- Pool access available from 7:30 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards, debit cards, and cash
- Cashless transactions are available
Minimal age
Spoken Language
Chinese (Cantonese)
Malay
English
Chinese (Mandarin)
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
other
Elevator
Hair salon
Concierge services
Gift shops or newsstand
Airport transportation (surcharge)
Laundry facilities
Arcade/game room
Garden
Children's pool
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Limo or town car service available
Mountain biking nearby
Full-service spa
Spa treatment room(s)
Meeting rooms
Steam room
Sauna
Wedding services
Express check-in
Designated smoking areas
Pool umbrellas
Billiards or pool table
Wheelchair accessible path of travel
Wheelchair accessible parking
Braille or raised signage
Free area shuttle
Number of restaurants - 5
Number of outdoor pools - 1
Conference center
Snack bar/deli
Free self parking
Free valet parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 2
Pool sun loungers
Terrace
