The Ballantyne, A Luxury Collection Hotel, Charlotte
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Removed from My wishlist
Hotel Description
With a stay at The Ballantyne, A Luxury Collection Hotel, Charlotte in Charlotte (Ballantyne), you'll be a 1-minute drive from The Amp Ballantyne and 14 minutes from SouthPark Mall. This luxury hotel is 9.5 mi (15.2 km) from Carowinds Theme Park and 14.4 mi (23.2 km) from Discovery Place. Make yourself at home in one of the 244 guestrooms featuring minibars and LED televisions. Your pillowtop bed comes with Frette Italian sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Charlotte? This hotel has 6230 square feet (579 square meters) of space consisting of a conference center and 29 meeting rooms. Free valet parking is available onsite.
Important information
You need to know
- The seasonal pool will be open from April to October.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is required for transportation to and from this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age
21
Optional fees
- Fee for continental breakfast: approximately USD 14–40 for adults, and USD 6–15 for children
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 35.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- The seasonal pool will be open from April to October.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is required for transportation to and from this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age:
21
Optional fees:
- Fee for continental breakfast: approximately USD 14–40 for adults, and USD 6–15 for children
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 35.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
With a stay at The Ballantyne, A Luxury Collection Hotel, Charlotte in Charlotte (Ballantyne), you'll be a 1-minute drive from The Amp Ballantyne and 14 minutes from SouthPark Mall. This luxury hotel is 9.5 mi (15.2 km) from Carowinds Theme Park and 14.4 mi (23.2 km) from Discovery Place. Make yourself at home in one of the 244 guestrooms featuring minibars and LED televisions. Your pillowtop bed comes with Frette Italian sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Charlotte? This hotel has 6230 square feet (579 square meters) of space consisting of a conference center and 29 meeting rooms. Free valet parking is available onsite.
Hotel policies
Car required
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
- Property follows sanitization practices of Ecolab (3rd party expert - Global)
- Property is cleaned with disinfectant
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Cashless transactions are available
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- The seasonal pool will be open from April to October.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is required for transportation to and from this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age
Optional fees
- Fee for continental breakfast: approximately USD 14–40 for adults, and USD 6–15 for children
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 35.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
other
Elevator
Hair salon
ATM/banking
Concierge services
Shopping on site
Conference space
Fireplace in lobby
Coffee/tea in common areas
Hiking/biking trails nearby
Breakfast available (surcharge)
Television in common areas
Garden
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Picnic area
24-hour front desk
Porter/bellhop
Express check-out
Mountain biking nearby
Full-service spa
Spa treatment room(s)
Meeting rooms
Steam room
Sauna
Outdoor seasonal pool
Wedding services
Express check-in
Pool umbrellas
Grocery/convenience store
Wheelchair accessible path of travel
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
Free area shuttle
Number of restaurants - 1
24-hour business center
Conference space size (feet) - 6230
Conference space size (meters) - 579
Number of meeting rooms - 29
Number of indoor pools - 2
Number of spa tubs - 1
Conference center
Snack bar/deli
Free bicycles on site
Free self parking
Free valet parking
Computer station
Number of bars/lounges - 3
Number of poolside bars - 1
Number of coffee shops/cafes - 1
Pool cabanas (surcharge)
Pool sun loungers
Free RV, bus, truck parking
24-hour fitness facilities
Terrace
24-hour health club
Games
Firepit
Art gallery on site
Ballroom
Banquet hall
Reception hall
Vending machine
Outdoor furniture
Children's games
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Coworking spaces
Well-lit path to entrance
Stair-free path to entrance
