When you stay at SureStay Hotel by Best Western Castro Valley in Castro Valley, you'll be on the Strip, within a 5-minute drive of Golden Tee Golfland and Lake Chabot Spa. This hotel is 10.7 mi (17.2 km) from Oracle Arena and 11.3 mi (18.1 km) from RingCentral Coliseum. Make yourself at home in one of the 48 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls. Featured amenities include complimentary wired Internet access and a 24-hour front desk. Free self parking is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

You need to know

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

• For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Special Instructions

An adult age 18 or older must assume all liability for the booking. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

21

Spoken Language

English