Supertramp Hostel Machupicchu
8.6

Excellent

47 Guest reviews

8.6
Excellent
47 Verified Reviews
Read all reviews
Cleanliness8.4/10
Service9.0/10
Comfort8.2/10
Condition8.4/10
Neighborhood8.8/10
Amenities8.4/10

Avenida Pachacute 806, Machu Picchu, Peru. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Transportation services
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Hotel Description

With a stay at Supertramp Hostel Machupicchu in Machu Picchu, you'll be within a 5-minute walk of Aguas Calientes Hot Springs and Historic Sanctuary of Machu Picchu. This hostel is within close proximity of Manco Capac Square and Putucusi. Make yourself at home in one of the 5 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads. Conveniences include fans, and housekeeping is provided daily. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 1:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Contactless check-out is available

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Property Registration Number 20601459273
Minimal age
18
Optional fees
  • Fee for continental breakfast: approximately USD 4 for adults and USD 4 for children
  • Airport shuttle fee: USD 10 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Portuguese

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Entertainment

Smoking areas

Transportation services

Other

Hair salon

Airport transportation (surcharge)

Coffee/tea in common areas

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Library

Safe-deposit box at front desk

Multilingual staff

Picnic area

24-hour front desk

Porter/bellhop

Designated smoking areas

Number of restaurants - 1

Free reception

Snack bar/deli

Computer station

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Train station pickup (surcharge)

Free parking nearby

Terrace

Train station drop-off (surcharge)

Lockers available

Vending machine

Distance from property (ft) - 3281

Distance from property (km) - 1

Distance from property (miles) - 1

Wheelchair accessible – no

Well-lit path to entrance

Hotel reviews

8.6
Excellent47 Verified Reviews
warning-sign.svg
Cleanliness8.4/10
Service9.0/10
Comfort8.2/10
Condition8.4/10
Neighborhood8.8/10
Amenities8.4/10
8/10
Excellent
Tina, 06 Apr 2023
hotel-logo-v2.pngTraveller

Creative, friendly, and Cozy Hostel

We liked our stay. The bed was great. Cozy and comfortable. Loved the decor and we appreciated the nice hot shower after a long day out. The breakfast was nice (I would only recommend to offer some milk to go with the coffee). The staff was attentive and friendly. Overall, we very much enjoyed our stay and would stay again if we are ever visiting in the area again. Thanks so much!

2/10
Poor
Evan, 11 Jun 2022
expedia-logo-v2.pngTraveller

If you want to stay at the loudest hostel in South America this is where you go. The bar upstairs was so loud packed with obnoxious locals and employees every night. The staff were friendly but there was always 8 staff members there at all times yelling talking at all hours of the day and night and wrestling in the lobby. 7 am the maid was Blair oh music right next to the dorms singing. Bathroom were unpleasant and garbages filled with poopy toilet paper overflowing. Room was musty and damp. Would not reccomend

4/10
Poor
Jabrane, 02 Jun 2022
expedia-logo-v2.pngTraveller

It's more of a brothel than a Hostel. Smell of toilets is overwhelming, beds are not comfortable at all. I think the management should do better.

2/10
Poor
Olivia, 19 Mar 2022
hotel-logo-v2.pngTraveller

If you're here to go to Machu Picchu, stay away

We booked with this hotel mainly as an overnight stay before our early Machu Picchu day. 1. It was so loud at night until 2am with people playing volleyball right outside our window and partying, etc. We couldn't sleep! 2. We had to check out at 6:15 a.m. to start our hike at Machu Picchu. Well the front desk was closed. The guy promised us the night before he would leave fruits for us for breakfast because we're leaving early (their breakfast starts at 7am) and it wasn't even open lol. We called the WhatsApp number on the door, no answer. We aren't mad about not keeping the promise of early breakfast. We are mad that front desk was closed with no response to calls so we had to leave our stuff to a random coffee shop before our big hike. They wasted our time & caused great distress before our Machu Picchu day. 3. the place is filthy. The towels and the sheets were stained from end to end without smelling nice. We ended up drying ourselves with our clothes. 4. They added 5% to our booking for using a credit card. They inform you that when you check in, but hotels.com doesn't mention that the booking is a cash price so I was annoyed.

10/10
Exceptional
Jonathan, 08 Mar 2022
expedia-logo-v2.pngTraveller

The staff was great! The cook downstairs was very helpful when my phone got soaked with water. Overall great experience!

10/10
Exceptional
Olivia, 10 Nov 2021
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Very vibrant and clean space, and the staff were great. Gino and Angie made me feel so comfortable and at home and helped me with any questions I had. The food was also wonderful.

10/10
Exceptional
sean, 04 Nov 2021
hotel-logo-v2.pngTraveller

Definitely want to come back!

Staying at Supertramp was a great experience. The Hostel was clean and the staff was very accommodating. I had an early morning trek to Machu Picchu and they made sure to make me a brown bag lunch I could bring with me. The kitchen staff take time and care to make tasty meals for a really affordable price. This was a great place to meet people. There is a bar on the top floor where I had a fun time with the staff and guests. I thoroughly enjoyed my stay here.

8/10
Excellent
Alex, 24 Sep 2019
hotel-logo-v2.pngTraveller

Hospitality at its best.

Matteo was amazing. I have worked in hospitality for 10+ years and he absolutely went above and beyond to help me out with a couple of issues that were truthfully beyond their control. All of the staff were wonderful and also genuine about their interactions. Tourist town or not, I would go back just because they were all so lovely.

10/10
Exceptional
Logan, 11 Sep 2019
expedia-logo-v2.pngTraveller

Fun atmosphere, great people and bar upstairs!! The staff was really friendly, let me print tickets and store bags in a secure locker, and great breakfast

6/10
Fair
Verified traveler, 11 Aug 2019
expedia-logo-v2.pngTraveller

This hostel was pretty good. The only thing that annoyed me was that the receptionist told us that for hiring towels we just had to put 10 soles down as ‘a guarantee’. the next morning when we went to get our money back he said no, and that it actually cost 10 soles to hire the towels and we couldn’t have the money back. Not much money but still annoying.

10/10
Exceptional
Verified traveler, 10 Jul 2019
expedia-logo-v2.pngTraveller

Great stay. Very well-designed and spacious bunkbed rooms. There's enough space on the top bunk to keep a lot of things up there while you sleep, plus a light/shelf/curtain. Very quiet (maybe my luck but the room seems designed that way). Not a fan of ensuite bathrooms personally, but it was good. Fine water temp. Really nice & capable staff.

8/10
Excellent
Tushar, 01 Apr 2019
hotel-logo-v2.pngTraveller

Great hostel and staff, but super noisy till late

The hostel was cool and the staff are very friendly and super helpful. Perfect for one night stay. The only challenge was that the noise from upper floors (and the rooftop bar) could be heard till 3 am, especially since I had the upper bunk, so it comes through the ceiling. Too loud, especially when you have to wake up at 4:30 am for the first buses to Machu Picchu

8/10
Excellent
Citlalli, 05 Sep 2023
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Excelente

10/10
Exceptional
Santiago, 04 Aug 2023
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Muy buen hostel. Buena relacion precio/producto. El personal muy amable. Nos alojamos en una habitacion con baño privado. Lo unico que le pondria como sugerencia es que cambien el cafe que sirven. Fue en el unico lugar de todo peru que era dificil tomarlo, todo el resto de primera. Incluso nos alojamos en dos oportunidades .

10/10
Exceptional
Karla, 03 Jul 2023
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Excelente desayunó, buen trato y buenas instalaciones.

10/10
Exceptional
Verified traveler, 07 Oct 2022
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Para repetir

El hotel está muy bien situado, el personal muy amable,habitaciones con todas las comodidades y limpias. Muy buen desayuno.

10/10
Exceptional
Verified traveler, 02 Oct 2022
hotel-logo-v2.pngTraveller

Supertramp

El hotel bien ubicado, muy limpio y cómodo, la atención de todas las personas muy eficiente y amigable.

8/10
Excellent
OSCAR, 20 Sep 2022
expedia-logo-v2.pngTraveller

Las instalaciones están nuevas y bonitas. Tiene buena ubicación. Le falta mejorar las opciones de comida para los que llegan tarde.

4/10
Poor
Eva, 15 Aug 2022
expedia-logo-v2.pngTraveller

Fuimos de viage con unos amigos y fue decepcionante. El wiffi no funciona correctamente ni llega a las habitaciones. Tampoco haven cambio de toallas si te quedas mas de una noche y el servicio no funciona muy bien. La limpieza de la ropa de cama tambien es decepcionante. La recomendación de la guia para ir al Machu Picchu no era fiable ya que lo que nos dijo la guia y la responsable del hotel no quedó nada claro y acabamos perdiendo dinero. Otra cosa a comentar es que cuando hicimos la reserva el hotel estaba en jna dirección y al llegar el dia señalado nos presentamos allí y nos dijeron que habian cambiado de dirección sin avisar.

10/10
Exceptional
SERGE, 25 Jul 2022
expedia-logo-v2.pngTraveller

Super concept d'hôtel, petit dejeuner, chambre et espace toilettes propres juste le fait qu'il ne nous a pas été possible de se connecter au WiFi dans cet hôtel

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