Super Hotel Candle
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Removed from My wishlist
Hotel Description
With a stay at Super Hotel Candle, you'll be centrally located in Hanoi, within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. This upscale hotel is 2.5 mi (4.1 km) from Hoan Kiem Lake and 2.9 mi (4.7 km) from Hanoi Opera House. Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and minibars. Your memory foam bed comes with premium bedding. 37-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Hanoi? This hotel has 1292 square feet (120 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
You need to know
- Pool access available from 6:00 AM to 10:30 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Optional fees
- Fee for buffet breakfast: approximately VND 345000 for adults and VND 230000 for children
- Airport shuttle fee: VND 650000 per vehicle (one-way)
- Rollaway bed fee: VND 575000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Vietnamese
Japanese
English
Important information
You need to know:
- Pool access available from 6:00 AM to 10:30 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Optional fees:
- Fee for buffet breakfast: approximately VND 345000 for adults and VND 230000 for children
- Airport shuttle fee: VND 650000 per vehicle (one-way)
- Rollaway bed fee: VND 575000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Vietnamese
Japanese
English
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Hotel Description
With a stay at Super Hotel Candle, you'll be centrally located in Hanoi, within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. This upscale hotel is 2.5 mi (4.1 km) from Hoan Kiem Lake and 2.9 mi (4.7 km) from Hanoi Opera House. Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and minibars. Your memory foam bed comes with premium bedding. 37-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Hanoi? This hotel has 1292 square feet (120 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 48 hours
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Essential workers only - NO
Important information
You need to know
- Pool access available from 6:00 AM to 10:30 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Optional fees
- Fee for buffet breakfast: approximately VND 345000 for adults and VND 230000 for children
- Airport shuttle fee: VND 650000 per vehicle (one-way)
- Rollaway bed fee: VND 575000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Vietnamese
Japanese
English
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
other
Elevator
Concierge services
Gift shops or newsstand
Airport transportation (surcharge)
Conference space
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Garden
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Porter/bellhop
Express check-out
Steam room
Sauna
Wedding services
Express check-in
Designated smoking areas
Airport transportation
Billiards or pool table
Grocery/convenience store
Number of restaurants - 2
Conference space size (feet) - 1292
Conference space size (meters) - 120
Number of meeting rooms - 5
Number of indoor pools - 1
Number of spa tubs - 2
Conference center
Snack bar/deli
Free self parking
Computer station
Number of bars/lounges - 1
Number of poolside bars - 1
Number of coffee shops/cafes - 1
Terrace
