Somerset West Point Hanoi
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Hotel Description
With a stay at Somerset West Point Hanoi in Hanoi (Tay Ho), you'll be within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. This upscale aparthotel is 3.6 mi (5.8 km) from Hoan Kiem Lake and 2.7 mi (4.3 km) from Dong Xuan Market. Make yourself at home in one of the 284 guestrooms, featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
You need to know
- Pool access available from 6 AM to 10 PM.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property is professionally cleaned.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property is professionally cleaned
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately VND 290000 per person
- Airport shuttle fee: VND 924000 per vehicle (one-way)
- Pet fee: VND 577500 per pet, per night
- Rollaway bed fee: VND 750000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Important information
You need to know:
- Pool access available from 6 AM to 10 PM.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property is professionally cleaned.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property is professionally cleaned
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately VND 290000 per person
- Airport shuttle fee: VND 924000 per vehicle (one-way)
- Pet fee: VND 577500 per pet, per night
- Rollaway bed fee: VND 750000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
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Hotel Description
With a stay at Somerset West Point Hanoi in Hanoi (Tay Ho), you'll be within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. This upscale aparthotel is 3.6 mi (5.8 km) from Hoan Kiem Lake and 2.7 mi (4.3 km) from Dong Xuan Market. Make yourself at home in one of the 284 guestrooms, featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
- Property uses a professional cleaning service
- Property is cleaned with disinfectant
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
Important information
You need to know
- Pool access available from 6 AM to 10 PM.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property is professionally cleaned.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property is professionally cleaned
Minimal age
Optional fees
- Fee for buffet breakfast: approximately VND 290000 per person
- Airport shuttle fee: VND 924000 per vehicle (one-way)
- Pet fee: VND 577500 per pet, per night
- Rollaway bed fee: VND 750000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Transportation services
other
Elevator
ATM/banking
Concierge services
Airport transportation (surcharge)
Breakfast available (surcharge)
Laundry facilities
Children's pool
Safe-deposit box at front desk
24-hour front desk
Steam room
Sauna
Free area shuttle
Number of restaurants - 2
Number of outdoor pools - 1
Free bicycles on site
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
24-hour fitness facilities
Terrace
Children's club (free)
Water dispenser
Food and water bowls
