SO/ Auckland, Auckland, New Zealand
Tue, 12 Mar - Wed, 13 Mar | 0 room

SO/ Auckland
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8.8 Excellent
167 reviews
Free WiFi
Free WiFi
Parking available
Parking available
Airport transfers
Airport transfers
Dining services
Dining services
See all amenities
Cnr. Customs East & Gore Street, Auckland, New Zealand
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Hotel Description

SO/ Auckland is centrally located in Auckland, a 4-minute walk from University of Auckland and 5 minutes by foot from Auckland Ferry Terminal. This 5-star hotel is 0.4 mi (0.6 km) from Princes Wharf and 0.5 mi (0.8 km) from Spark Arena. Make yourself at home in one of the 130 guestrooms featuring refrigerators and free minibar items. Wired and wireless internet access is complimentary, while 49-inch Smart televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Auckland? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

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Important information

You need to know

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 12 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • Enhanced food service safety measures are in place.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

Front desk staff will greet guests on arrival.

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Long-term renters welcome
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Minimal age

18

Optional fees

  • Fee for buffet breakfast: approximately NZD 49 per person
  • Airport shuttle fee: NZD 195 per vehicle (one-way)
  • Covered valet parking fee: NZD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

English

Chinese (Mandarin)

Read more

Important information

You need to know:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 12 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • Enhanced food service safety measures are in place.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions:

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Long-term renters welcome
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Minimal age:

Optional fees:

  • Fee for buffet breakfast: approximately NZD 49 per person
  • Airport shuttle fee: NZD 195 per vehicle (one-way)
  • Covered valet parking fee: NZD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language:

Hindi

English

Chinese (Mandarin)

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12 Mar 2024
Tuesday
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13 Mar 2024
Wednesday
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2 Adults - 0 Child
1 room
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Hotel Description

SO/ Auckland is centrally located in Auckland, a 4-minute walk from University of Auckland and 5 minutes by foot from Auckland Ferry Terminal. This 5-star hotel is 0.4 mi (0.6 km) from Princes Wharf and 0.5 mi (0.8 km) from Spark Arena. Make yourself at home in one of the 130 guestrooms featuring refrigerators and free minibar items. Wired and wireless internet access is complimentary, while 49-inch Smart televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Auckland? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Hotel policies

Qualmark Sustainable Tourism Business Award

Noise-free rooms not guaranteed

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Check-in: From 3:00 PM
Check-out: To 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Food service has been amended for enhanced safety
  • Essential workers only - NO

Important information

You need to know
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 12 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • Enhanced food service safety measures are in place.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Long-term renters welcome
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately NZD 49 per person
  • Airport shuttle fee: NZD 195 per vehicle (one-way)
  • Covered valet parking fee: NZD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

English

Chinese (Mandarin)

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Childcare

Business facilities

Banquet facilities

Accessible facilities

other

Elevator

Concierge services

Airport transportation (surcharge)

Conference space

Breakfast available (surcharge)

Safe-deposit box at front desk

Spa services on site

Multilingual staff

Free newspapers in lobby

24-hour front desk

Business center

Porter/bellhop

Full-service spa

Spa treatment room(s)

Sauna

Wedding services

Accessible bathroom (in select rooms)

In-room accessibility (in select rooms)

Number of restaurants - 2

24-hour business center

Conference space size (feet) - 5382

Conference space size (meters) - 500

Number of meeting rooms - 5

Number of indoor pools - 1

Snack bar/deli

Valet parking (surcharge)

Rooftop terrace

Number of bars/lounges - 2

24-hour fitness facilities

Terrace

Babysitting or childcare (surcharge)

24-hour health club

Covered parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Wheelchair-accessible on-site restaurant

Stair-free path to entrance

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