Skylight In-Terminal Hotel

7.8

Very Good

126 Guest reviews

7.8

Very Good

126 Verified Reviews

Read all reviews

Cleanliness8.8/10

Service8.0/10

Comfort8.2/10

Condition8.2/10

Amenities7.2/10

On the website it stated all inclusive which is very confusing to my understanding all inclusive means breakfast, lunch and dinner and standard drinks but was no the case once I paid for it.

Needs servicing

Convenient local. Room BO50 smelled of sewer, TV did not work, AC did not work stayed on 25deg. Breakfast was fridge cold, food was prepped the day before. Bed was comfortable, shower had hot water. But really deficient for $180/night when other government hotels close to airport are $50/nite.

Convenient, comfortable and friendly staff

Cinviniwnt

Used as a place to crash and shower during a long layover

This Skylark property is inside the airport terminal (you don't need to leave the airport) not to be confused with the other skylark property which is a 5 min walk outside. Very convenient when you have a long layover. Clean, comfortable bed with a good shower.

Always relaxing and convenient

Convenient and modern

Amazingly convenient. Stayed the night on a layover and didn’t have to clear immigration at all, walked out to the gate 20 metres from my room in the morning. Modern and clean rooms with a pretty good breakfast included

The most convenient hotel

The hotel is very convenient, well kept and clean. It is the best thing ever in the airport for passengers in transit.

Good

No the best!!

This hotel is in the airport terminal, no soundproofing at all so you hear every announcement and have to listen to music from the different eateries in the airport. Dinner and breakfast were dreadful and lukewarm at best. The only good thing I can say about this place is that it’s handy for an early flight!

Excellent position for airport connection

Really good for transit within airport terminal. But there were 2 of us but the room was only prepared for one person. It also had no soap or body wash just body lotion and shampoo.

Room super convenient and has all the amenities though water in shower wasn’t as hot as it could be. Also the restaurant was a bit meh in terms of breakfast food options

If you don't need to leave the security area, this is a good choice and the only choice. Not inexpensive but tolerable price. The rooms are nice and they're very clean. The bedding is comfortable. Climate control is good. Toiletries provided. Lighting in the room is provided only by electric lights and there is no natural light which is a bit of a negative, But the lights in the room are good. Tea and coffee provided. You can go with the breakfast option and it is cheaper than buying it. Food is expensive in the airport. Example: a cheese sandwich is $10 and a hamburger is $20.

It's very convenient to stay at this hotel and overall, the facitilites are good and there is decent wifi access. The rooms are not soundproof, however, so the loudspeakers from the departure hall can make it difficult to sleep. There are good attemps with the breakfast buffet and I appreciated the delicous cappucchino.

Ideally situated in the terminal. A touch of luxury on your way home.

Perfect Airport Hotel

Perfect spot for a long flight layover.

A shocking experience

We arrived and were booked in, a large notice on the reception counter announcing there was no hot water in the entire hotel. Then we had to return to reception because our key card did not work. Then the toilet seat was no longer attached to the toilet, and the plug in the basin could not open and close. The twin room for 2 was only equipped with towels, cups, glasses for one. So we had to request extras. After reading them the riot act, we were moved to a new room. Same thing. Only equipped for a single person. By the time we got all the mess sorted out, we just went to bed. This hotel is advertised by Ethiopean as being "Ultra Luxurious". I think not.

Friendly, helpful staff. Unfortunately the AC was not working so it was a very hot, uncomfortable night, made worse by the fact there was no hot water in the shower or sink.

Good, but is it really ....?

Although the hotel is wonderfully situated at the departure gates, this is one of only a few plus points. This was my third stay here. There is never the correct amount of linen in the room. Every time i have to contact housekeeping to please bring an extra towel, extra glass, extra this, extra that. Double rooms are meant for double occupancy, surely? The air conditioning in the rooms is a perpetual nightmare. Even after getting someone in to attend to the settings, it never works. The possibilities of this hotel are enormous, they must just be realised.

As a frequent traveller am so happy this hotel exists because I dont have to leave the airport when in transit. However, I had the following issues: 1. We booked a double room and got to the room to find only a setup for one person. 1 towel, 1 water etc. I informed the front desk and never got the towels, I went back and forth only to be met with a rude staff. This individual should not be allowed to deal with guests. You can imagine how irritating this is when one is tired during travel. 2. There is no room information 3. For the price one would expect at least 2 bottles of water per person....we only got 1 bottles for 2 people 4. The staff need more training The hotel is nice but the management must do more to ensure customer service is a priority.

if you get the wrong room - facing departure hall - you will have to listen to announcements until 12pm and from 5am again. no chance to get a good night sleep

Very helpful and friendly check-in.

waiting

It was convenient if you are transiting and can get a good rest.

Love this hotel!

No longer providenthe same amenities that they used to like slippers. Concerned about cleanliness ofbthe thick carpets

It was good, the staff were very professional and privided explanations regarding mynstay and their services/obligations to me. The airport prickup was timely too.

It was simply amazing

Best choice by far to spend a restful night between flights. You don’t need to leave the airport, deal with visas or security

Very convenient if you are in transit and have a long layover. Rooms are ok but the carpet needs updating.

Nice

It was a beautiful experience. We just had a difficult time at the beginning with the payment problems. I had prepaid but the hotel said I had not paid. Eventually it was resolved and I was really tired.

This is a convenient, safe option to overnight in Addis while transiting.

It’s clean and modest, but some of the essential consumables were not found

Ideal for a long lay overs

Really clean, good staff

Room without exterior view!

We were assigned a room without external view. The reservation did not say that the room is interior. Bad for my money!

Rooms are fine. The website referenced the skylight as the most luxurious hotel in Ethiopia. We spend significant money on two rooms that were directly above the departure terminal. Unacceptable as the intercom at the airport kept going till 1145PM and started again at 0615AM. There was no way to catch up on some hard earned sleep after a long flight.

Clean, hospitable staff, very very close to the airport

Convenient and Clean…

So easy being able to stay inside transit. It is our ‘go to’ when needing to be in Addis Ababa (ADD) overnight.

First you need to understand what "in-terminal" means and how it relates to the nearby "not-in-terminal" Skylight hotel. In this case, "in-terminal" means the "airside" terminal (not citywide") so you go through transfers to the departure gates and then into the hotel. You do not go through immigration and can't get your checked bags. If you made the mistake of "short checking" them to Addis only I'm not sure what they would do. The Expedia description is very confusing because it largely refers to the other Skylight hotel as follows: 1. Says has airport shuttle but there can't be a shuttle in a place with no roads or cars. 2. Says 7 minute drive to airport. But it's in the center of the airport! 3. Maps shows it on the extremity of the airport but it's in the very core of the departure gates. The main thing is if you want an airside, in-terminal hotel this is your only choice and it's pretty good. So take it. If you want a hotel near the airport then the other Skylight hotel is also good. It's about 1/2 mile and technically you could walk it but no one does. The shuttle is frequent. A clean sound safe deal but you pay for it if your only using it for a daytime transit hotel. There is an early check in charge equal to half the night's rate. So keep that in mind if you land early in the morning. Whereas I think the in-terminal hotel is 6am to 6am so works great if land early and leave late that night. Hope this helps!!

Easy to find. They give vouchers to business class flyers on long layovers. Be sure to state that you pre paid. Probably saved me 45 minutes in line.

It was extremely convenient to be able to walk to the hotel after a long flight and know I have a place to rest up before another long flight ahead.

WiFi hardly worked, AC unit did not get room cold.

Comfortable in terminal hotel

Very convenient for overnight stay inside terminal building. Clean comfortable room. Dining room was shut by time of check in 11pm

The check-in process was very fast, the rooms were very clean, and the staff very friendly.

Très calme

Great option for overnight stays because of transfers. Very quiet, clean and nice. Amazing shower!

1 night 2 weeks apart, both horrible!

got there 11 P.M. 1 towel for 2 people, made 5 requests for towels. Finally at 12:30 A.M. got a towel to shower. was awakened 2 times by fire alarm, then again at 4:30 A.M by a phantom electronic wake up call. NEVER requested! 2nd visit toilet was stuffed, not by us and unable to flush. Big mistake to go there!

Booked in-terminal hotel, bussed to downtown . Shocking! Scam of note! Don’t ever deal with these people!!! Tried to communicate with them for two days prior, no reply at all!please refund my money!!!!