Shirahone Onsen Tsuruya Ryokan

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With a stay at Shirahone Onsen Tsuruya Ryokan in Matsumoto, you'll be 9.7 mi (15.6 km) from Mount Yake and 10.4 mi (16.8 km) from Kappa Bridge. This ryokan is 10.6 mi (17 km) from Mount Norikura and 10.8 mi (17.3 km) from Alpes Street Hotsprings. Make yourself at home in one of the 22 air-conditioned rooms featuring refrigerators and LCD televisions. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Guests can access their rooms with a mobile device.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Special Instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Additional fees may apply to children for items such as extra bedding and meals.

Minimal age

13

Spoken Language

Japanese