Sheraton Surabaya Hotel and Towers

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With a stay at Sheraton Surabaya Hotel and Towers, you'll be centrally located in Surabaya, steps from Tunjungan Plaza and 11 minutes by foot from Grahadi. This spa hotel is 0.8 mi (1.3 km) from BG Junction and 1.6 mi (2.6 km) from Taman Hiburan Rakyat. Make yourself at home in one of the 348 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has 441 square feet (41 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

You need to know

• 24-hour pool access
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 19 years old
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

19

Optional fees

• Fee for buffet breakfast: approximately IDR 312180 per person
• Airport shuttle fee: IDR 460000 per vehicle (one-way)
• Valet parking fee: IDR 50000 per stay
• Rollaway bed fee: IDR 786500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Indonesian