Sheraton Bali Kuta Resort

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With a stay at Sheraton Bali Kuta Resort in Kuta (Downtown Kuta), you'll be steps from Beachwalk Shopping Center and Kuta Beach. This 5-star hotel is 0.7 mi (1.1 km) from Kendra Gallery and 1.8 mi (2.9 km) from Kuta Square. Make yourself at home in one of the 196 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 10 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (CDC).

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Optional fees

• Fee for buffet breakfast: approximately IDR 302500 for adults and IDR 151250 for children
• Airport shuttle fee: IDR 230000 per vehicle (one-way)
• Airport shuttle fee per child: IDR 230000 (one-way)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: IDR 675000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Japanese

English

Indonesian