Sheraton Astana Hotel
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Removed from My wishlist
Hotel Description
Centrally located in Astana, Sheraton Astana Hotel is within a 15-minute walk of Bayterek Tower and Kazakhstan Ministry of Foreign Affairs. This luxury hotel is 1 mi (1.6 km) from Parliament of Kazakhstan and 1.1 mi (1.8 km) from Singing Fountain. Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and espresso makers. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 11 meeting rooms available for events. Free valet parking is available onsite.
Important information
You need to know
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
Special Instructions
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately KZT 18150–18150 for adults, and KZT 9075–9075 for children
- Pet fee: KZT 45000 per accommodation, per stay
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between 3:00 PM and midnight
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: KZT 11200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Russian
English
Important information
You need to know:
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
Special Instructions:
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately KZT 18150–18150 for adults, and KZT 9075–9075 for children
- Pet fee: KZT 45000 per accommodation, per stay
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between 3:00 PM and midnight
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: KZT 11200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Russian
English
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Hotel Description
Centrally located in Astana, Sheraton Astana Hotel is within a 15-minute walk of Bayterek Tower and Kazakhstan Ministry of Foreign Affairs. This luxury hotel is 1 mi (1.6 km) from Parliament of Kazakhstan and 1.1 mi (1.8 km) from Singing Fountain. Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and espresso makers. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 11 meeting rooms available for events. Free valet parking is available onsite.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
- Property is cleaned with disinfectant
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Cashless transactions are available
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age
Optional fees
- Fee for buffet breakfast: approximately KZT 18150–18150 for adults, and KZT 9075–9075 for children
- Pet fee: KZT 45000 per accommodation, per stay
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between 3:00 PM and midnight
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: KZT 11200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Russian
English
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
other
Elevator
Concierge services
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Health club
Children's pool
Safe-deposit box at front desk
Spa services on site
24-hour front desk
Full-service spa
Meeting rooms
Wedding services
Wheelchair accessible path of travel
Wheelchair accessible parking
Braille or raised signage
Number of restaurants - 2
24-hour business center
Number of meeting rooms - 11
Number of indoor pools - 1
Free self parking
Free valet parking
Newspapers in lobby (surcharge)
Shopping mall on site
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
