With a stay at Shangri-La Vancouver, you'll be centrally located in Vancouver, just a 3-minute walk from Robson Street and 11 minutes by foot from Canada Place. This 5-star hotel is 0.6 mi (1 km) from Canada Place Cruise Ship Terminal and 0.3 mi (0.4 km) from Vancouver Waterfront. Make yourself at home in one of the 119 guestrooms featuring refrigerators and iPod docking stations. Wired and wireless Internet access is complimentary, and flat-screen televisions with premium TV channels provide entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired Internet access, a business center, and express check-in. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.

Special Instructions

Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

• The listed child breakfast fee applies to guests age 11 and younger.

Minimal age

18

Optional fees

• Fee for cooked-to-order breakfast: approximately CAD 19–34 for adults, and CAD 4–9 for children
• Airport shuttle fee: CAD 135.00 per vehicle
• Valet parking fee: CAD 54.00 per night
• Pet fee: CAD 50 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Russian

Korean

Portuguese

Japanese

English

Italian

French

Spanish