Shanghai Marriott Hotel Kangqiao

8.6

Excellent

142 Guest reviews

8.6

Excellent

142 Verified Reviews

Read all reviews

Cleanliness9.2/10

Service8.6/10

Comfort9.2/10

Condition9.0/10

Neighborhood7.0/10

Amenities8.6/10

Great staff and clean

Very clean and helpful stuff

Staff, breakfast, rooms, quietness, all was excellent. At double the price it would still be excellent. As long as the location suits you there is literally nothing I can or would complain about. Rarely have I ever been pleased with a hotel. This is a huge exception. I will absolutely stay again if the location suits me.

Clean

Love the property and the staff, especially the housekeeping lady, she was very nice and attentive.

Great hotel close to Disneyland

Such a great stay! Super friendly staff, especially Luis who helped with getting set up on apps to make travel in China so easy! The pool looked amazing although ran out of time to enjoy it.

Too normal to believe it’s Marriott.

I recently stayed at the Shanghai Marriot for a business trip to China. My stay was extremely pleasant and I cannot find any fault with the accomodation, staff or food during my stay. I had a great breakfast every morning with lots of options and the staff went out of their way to be friendly and courteous to me. I would definitely stay here again without hesitation.

Clean bed

The property is new. There is a slight smell coming from the new interior decoration. It may not be notable to others but I am very sensitive to such smells. Also, blood stain was spotted near the toilet, totally unacceptable.

Thank You

Special thanks to Horace at reception for a warm and efficient check-in and check-out.

A great place with attentive staff. Will be more appreciated if all of the in-room stuff was being fully prepared.

not a place worth to stay

service is not friendly overall; especially breakfast, food options are very poor and service is very poor too

Good stay

Good place to stay for the night.

Modern, clean, friendly. Great room. Nice restaurants. Good place to relax before a long flight.

The kitchen of this hotel is so poorly run! First day, club sandwich took 45 minutes to make, fries came out cold to the touch. Second day, ordered oatmeal from the menu, out of oatmeal. Third day, ordered hummus from the menu, out of hummus. Fourth day, go to brunch. All dishes severely picked over or out. Air conditioning blowing so hard over the egg buffet station, gross! Four chefs in the middle of the kitchen chatting and looking at WeChat like they have nothing else to do during brunch at 10 am on a Sunday. Management and service people need to be retrained, or hotel should lose its franchise. Worst Marriott I have ever stayed at.

It is quite new and well decorated. The room is quite spacious. I like the room very much.

Great service. No problem. Hope to have light food in the restaurant.

Comfortable and pleasing stay! However the ATM was not working and my deposit was not credited on the departure date due to some issues! Still waiting for confirmation from hotel.

The room, the price is quite good. However what is lacking is the staff. First, during check in. The attendant cannot find my booking name and was trying to get me to find the booking number. She was also being quite rude to me. It turns out that she misspelt my name. Check out was okay. However, there was no staff at the bell counter to call for the taxi. There was only 1 receptionist so I had to wait for a long time to call for the taxi.

Super hotel, great service/rooms, boring location

The hotel is about one year old and you can tell. It's in a fabulous state, the towels are still incredibly fluffy. Bedrooms are so well designed for guests. The bed is comfortable, there are couches, electric curtains, good lighting, great electric sockets, all with USBs, but the highlight the bathroom. The bathtub is the best I've ever seen, with a tap that moves to ensure space in the bath. There's a bath rack, to balance your book/iPad on and great toiletries. The location, is less exciting, it's in the middle of nowhere, you can't even walk to a convenience shop. The buffet and Italian restaurants are good, but busy and very noisy. I used the executive lounge, not the most beautiful environment, brightly lit and characterless, but good food and drinks. Staff throughout were incredibly service orientated and great!

Luxury and Comfort in one place!

Comfortable and spacious, the room was well equipped with everything you want. Premium bedding and xite toiletries rounded out the perfect room. The wifi was always reliable and strong and there was a 24 hour gym for your pleasure... Not to mention a great pool. Staff were friendly although the dinner buffet ended very early and the a la carte menu is not worth it. The area was not high interest or high traffic but accessible enough to make it worthwhile.

Fantastic hotel. Not a lot around it though.

sigh

The smell is too strong and the bed is not comfortable.

Good for shanghai disney with a shuttle, new and clean. Good breakfast but nothing else around the hotel yet

Nice hotel close to Disney Land. Two queen beds very spacious.

Great hotel

New hotel. Stay for business. Comfortable and friendly staff. We stay here during every visit to Shanghai.

Really enjoyed my stay with my kid. Food is great too.

Great Hotel

Great hotel, but nothing in the local area. Food in the Executive lounge was good, but not much variety. Gym was good, pool looked great.

Great Hotel

It was a very convenient place. Good for early morning flights. Newly built hotel with Comfy rooms. Large Rooms.

I will be back

Nice hotel, great room.

Brand new - Great hotel

The hotel was so new and clean it was a pleasure staying in this hotel.

Good hotel

Good place , keep it up

Great hotel, tastefully done, courteous staff, good experience

15 minutes away from Shanghai disney

So great quality

隔音比较差，走廊和隔壁房间说话声音能听得非常清楚，影响睡眠

Was amazing stay. Wanted a slight better cleaning for the room such as the bath tub but still great experience it was. There were shuttles to and from Disneyland which made our trip nicer:) Definitely will come back next time.

The hotel information staff were friendly and helpful. He gave us detailed information on recommended sightseeing spots in Shanghai. Even after checking out, we were treated with courtesy and follow-up until we left the hotel. The room was very clean and comfortable. I wasn't able to take the shuttle bus to Disneyland, but you can easily get there by taxi. This hotel is convenient for going to Disneyland. It is far away to explore the city of Shanghai. thank you very much.

Very good place, close to Disneyland

중국 출장은 메리어트 호텔을 사용합니다. 천진에 비해 직원이 친절하지 않았으며, 화장실과 룸이 분리되지 않아이 분리되지 않아 당황스러웠습니다. 근처에 상해 디즈니가 가깝다는 것외에 식당,편의점과 같이 편의시설이 전혀 없어 불편했습니다. 다음 상해 출장은 이 위치의 메이러트는아닌듯 합니다.

친절하고 깨끗하고 음식 맛있고 운동 시설도 좋았습니다.

무난하고 적당한 호텔

출장에는 무조건 메리어트만 이용합니다. 편한한 침대와 넓은 룸 가격도 적당하고 굿

Excellent

很好，方便

커튼 열림 버튼이 고장나서 한밤중에 방을 바꾸는 번거로움이 있었지만 지체하지 않고 처리해 주었다. 식사는 중식 위주였지만 대체로 맛있었다.

很好

乾淨 服務好

部屋は清潔で良かったです。ただし、ホテルの立地は上海ディズニーランドに近く、夏休みのせいか、子供達の騒ぐ音が夜遅くまで続き、それには困りました。

The service attitude of the hotel is right; the room is clean except sink clogged.