Serhs Natal Grand Hotel & Resort

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With a stay at Serhs Natal Grand Hotel & Resort in Natal (Via Costeira), you'll be within a 15-minute drive of Ponta Negra Beach and Dunes Park. This luxury resort is 14.8 mi (23.9 km) from Genipabu Beach and 0.6 mi (1 km) from Natal Convention Center. Make yourself at home in one of the 395 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

You need to know

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Contactless check-in and contactless check-out are available.

Special Instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher and a security system
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan.

Minimal age

18

Spoken Language

Portuguese

English

Spanish