Sereno Art Hotel
Removed from My wishlist
Removed from My wishlist
Hotel Description
Located in San Cristóbal de las Casas (De La Merced), Sereno Art Hotel is within a 5-minute walk of San Cristóbal de las Casas Cathedral and Mesoamerican Museum of Jade. This spa hotel is 0.3 mi (0.5 km) from Centro Cultural de los Altos and 0.4 mi (0.6 km) from Mayan Textile Center. Stay in one of 7 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Housekeeping is provided daily, and irons/ironing boards can be requested. Featured amenities include luggage storage and laundry facilities. Free self parking is available onsite.
Important information
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
Special Instructions
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
Minimal age
18
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 250 for adults and MXN 200 for children
- Pet fee: MXN 250.00 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Rollaway bed fee: MXN 250.0 per day
- Hosted evening meal: MXN 400
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Italian
Spanish
Important information
You need to know:
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
Special Instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
Minimal age:
18
Optional fees:
- Fee for cooked-to-order breakfast: approximately MXN 250 for adults and MXN 200 for children
- Pet fee: MXN 250.00 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Rollaway bed fee: MXN 250.0 per day
- Hosted evening meal: MXN 400
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Italian
Spanish
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Hotel Description
Located in San Cristóbal de las Casas (De La Merced), Sereno Art Hotel is within a 5-minute walk of San Cristóbal de las Casas Cathedral and Mesoamerican Museum of Jade. This spa hotel is 0.3 mi (0.5 km) from Centro Cultural de los Altos and 0.4 mi (0.6 km) from Mayan Textile Center. Stay in one of 7 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Housekeeping is provided daily, and irons/ironing boards can be requested. Featured amenities include luggage storage and laundry facilities. Free self parking is available onsite.
Hotel policies
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Essential workers only - NO
Important information
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 250 for adults and MXN 200 for children
- Pet fee: MXN 250.00 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Rollaway bed fee: MXN 250.0 per day
- Hosted evening meal: MXN 400
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Italian
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
other
Concierge services
Breakfast available (surcharge)
Laundry facilities
Garden
Spa services on site
Front desk (limited hours)
Full-service spa
Steam room
Sauna
Designated smoking areas
Number of restaurants - 1
Snack bar/deli
Free self parking
Number of bars/lounges - 1
Terrace
Hosted evening meal
Wheelchair accessible – no
Food and water bowls
