Sen Grand Hotel & Spa managed by Sen Group
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Hotel Description
In the heart of Hanoi, Sen Grand Hotel & Spa managed by Sen Group is within a 5-minute drive of Museum of Ethnology and Lotte Center Hanoi. This spa hotel is 1.6 mi (2.5 km) from Vincom Center Metropolis and 1.7 mi (2.8 km) from West Lake. Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and minibars. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Important information
You need to know
- Pool access available from 8:00 AM to 8:00 PM.
- No pets and no service animals are allowed at this property.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately VND 200000 per person
- Airport shuttle fee: VND 910000 per vehicle (roundtrip, maximum occupancy 7)
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Vietnamese
Japanese
English
Chinese (Mandarin)
Important information
You need to know:
- Pool access available from 8:00 AM to 8:00 PM.
- No pets and no service animals are allowed at this property.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately VND 200000 per person
- Airport shuttle fee: VND 910000 per vehicle (roundtrip, maximum occupancy 7)
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Vietnamese
Japanese
English
Chinese (Mandarin)
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Hotel Description
In the heart of Hanoi, Sen Grand Hotel & Spa managed by Sen Group is within a 5-minute drive of Museum of Ethnology and Lotte Center Hanoi. This spa hotel is 1.6 mi (2.5 km) from Vincom Center Metropolis and 1.7 mi (2.8 km) from West Lake. Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and minibars. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Cleaning and safety practices
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Property confirms they are implementing guest safety measures
Important information
You need to know
- Pool access available from 8:00 AM to 8:00 PM.
- No pets and no service animals are allowed at this property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
Minimal age
Optional fees
- Fee for buffet breakfast: approximately VND 200000 per person
- Airport shuttle fee: VND 910000 per vehicle (roundtrip, maximum occupancy 7)
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Vietnamese
Japanese
English
Chinese (Mandarin)
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Business facilities
Accessible facilities
other
Elevator
Airport transportation (surcharge)
Breakfast available (surcharge)
Laundry facilities
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Porter/bellhop
Full-service spa
Meeting rooms
Steam room
Pool umbrellas
Number of restaurants - 1
Number of outdoor pools - 1
Number of spa tubs - 1
Snack bar/deli
Bicycle rentals on site
Free self parking
Free valet parking
Number of bars/lounges - 1
Number of poolside bars - 1
Pool sun loungers
Free long-term parking
Free parking nearby
Terrace
Off-street parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
