Awesome property- Pros: big, clean room overlooking the beach & pool in easily walkable area for restaurants, shops, bars etc Cons: a/c was on a lock that read 16, but we could've get much relief- especially at night when critical; pool closed at 8p- needed later due to heat; staff while professional, no sense of hospitality- clearly "OVER IT" with the gazillions of young backpackers; their on site massage should put hotel guests to top of wait list over young johnny off the beach

Staff were slow to clear rubbish.

Great resort for the price.

It was a great resort. A little rough around the edges but overall great.

Really loud music ruins a nice hotel.

The hotel and services are nice. The main problem - and it’s a big one - the hotel is right next to the big party beach. You will absolutely have loud pounding music past midnight every night you stay here. I am not against loud music, I have attended the big beach parties and had a great time. But it’s really important that you understand that you have no option to leave the beach party if you stay at this hotel. This is room shaking bass and the earplugs can’t even block that out. I complained after the first night and asked to check out early, but the hotel denied to refund my money if I checked out early. So I booked a quiet bungalow on the other side of the island and spent most of my nights there and just kept my luggage at Seashell because I could not sleep with all the music.

The place itself is set in stunning area the bungalow I stayed in was clean and great shower. The morning staff were great especially the restaurant manger who was great. I only stayed 1 night an booked late took my booking 9.30 pm I wa there for 9.55 complete darkness even though reception was due to open till 10 the night staff just laughed me and said why do want me to do. I said stop laughing at me for a start he just laugh again. x manager turned up Alex was threatening said he would watch the cctv and threatened to call the police unless I apologised to the staff that laughed at me but don’t let my experience put you off it’s a lovely place

Recommended

Nice hotel, well located on the beach, watched a few sunsets from the beach bar. Staff very friendly and always willing to help. Breakfast was adequate, but I preferred eating out at the local coffee shops as there was a greater selection

Its in a noisy area, music until late and close to motorbike traffic on the "walking street". No safe in my roomand a leaking toilet and vanity

Super

Very nice and clean! Close to everything!

Amazing location! Walk to everything! Pool is practically on the beach!

Don’t even want to know what the Stains were on them dusty bed sheets brev

This place sounds like a nice resort online but the reality is totally different. The staff we unfriendly, unhelpful and looked like they hated their jobs (all except a young man on reception who was polite and helpful). The pool was green and looked like it doesn’t get cleaned so we didn’t use it, which was a real shame. Our room smelt strongly like damp and the beds were hard as wooden planks. The room was very dark and had lots of mosquitoes all the time. There were also dead bugs squashed all over the walls which hadn’t been cleaned. The resort is a building site which was not clear when booked. We paid the same as we had done to stay in Bandara resort in Koh Samui, thinking there were a similar standard - but unfortunately this was not the case. The only positive is the location, very close to all the restaurants and shops and sairee beach. Overall - don’t book this place, you’d be better off in a cheap bungalow somewhere else.

Stay somewhere else

We stayed for 2 nights and initially when checking in we were happy that they allowed us in early. However.. We could not find the complimentary van upon arrival at the quay so had to walk. The room we were allocated was dark and dingy with hardly any natural like, and as it was near the main road, noisy. There was no hot water. The common areas were unkept, scruffy, and in the case of the decking around the pool, broken and dangerous (you wouldn't let children anywhere near it. The food was very average and the staff unfriendly, unhelpful and disinterested. In my experience of staying in hotels, when a place is so poor, its usually down to the lack of investment by the owners and senior management both to the infrastructure and its staff

Enjoyed our stay

Very good place to stay. Staff lovely and so relaxing. Bed was extremely hard though and the pillows too fat!

Attention l’hôtel fait du surbooking. Très désagréable après un long voyage

Impression

Séjour correct manque un peu de sourire au vu des touriste:) gros manque de wifi dans l’hôtel pas idéal pour travailler et le petit déjeuner catastrophique à revoir !!!!

Rommene er rene og romslige. Vi ønsket dobbeltseng med balkong men fikk heller to enkeltsenger i førsteetasje, noe som var greit for oss da vi visste at de ikke kunne garantere det. I tillegg til inkludert frokost fikk vi vann på flaske hver morgen som ble satt utenfor rommet. Frokosten var så som så.

Location is good

We didn’t get the room we had paid for on the first night because the air conditioning was broken. We asked for compensation, but they said we could check out if we weren’t happy. We were too exhausted from the sea journey to go looking for another hotel. The rooms are quite clean, nothing disturbing. The breakfast is rather poor, but this isn’t a luxury hotel anyway. The location is good, right by the beach and close to restaurants.

Soweit alles ok

Badeværelset trænger til at vægge bliver vasket - insektrester og pletter på vægge. Kontakterne ser også snavsede ud. Morgenmads buffeten, mangler håndsprit, beholdere til musli ig korflakes er beskidte på ydersiden. Larm fra gaden, overbo der tramper tidligt om morgenen og nogen der arbejeee luge omkring hotelværelse kl 7 om morgenen. Værelset var rummeligt og fint, hyggelig terrasse. Fin service i receptionen. Vi fik tidlig check-in.

Fint hotell med bra läge!

Jättefint hotell med bästa läge på stranden på vackra koh Tao. Vi bokade ett rum med pool access vilket kändes lyxigt. Enda negativa var att det nästan aldrig fanns rena strandhandukar när vi behövde.