Sahara Hotel
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Hotel Description
Located in Playa del Carmen (Downtown Playa del Carmen), Sahara Hotel is a 3-minute walk from Quinta Avenida and 10 minutes by foot from Playa del Carmen Maritime Terminal. This casino hotel is 0.7 mi (1.1 km) from Mamitas Beach and 5.4 mi (8.8 km) from Xplor Theme Park. Make yourself at home in one of the 40 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include ceiling fans and blackout drapes/curtains, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.
Important information
You need to know
- Pool access available from 10:00 AM to 10:00 PM.
- Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- A car is not required for transportation to and from this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
18
Optional fees
- Fee for local cuisine breakfast: approximately MXN 120 for adults and MXN 120 for children
- Airport shuttle fee: MXN 1200 per person (one-way)
- Covered self parking fee: MXN 100 per day
- Pet fee: MXN 200 per pet, per day
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Italian
Spanish
Important information
You need to know:
- Pool access available from 10:00 AM to 10:00 PM.
- Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- A car is not required for transportation to and from this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age:
18
Optional fees:
- Fee for local cuisine breakfast: approximately MXN 120 for adults and MXN 120 for children
- Airport shuttle fee: MXN 1200 per person (one-way)
- Covered self parking fee: MXN 100 per day
- Pet fee: MXN 200 per pet, per day
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Italian
Spanish
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Hotel Description
Located in Playa del Carmen (Downtown Playa del Carmen), Sahara Hotel is a 3-minute walk from Quinta Avenida and 10 minutes by foot from Playa del Carmen Maritime Terminal. This casino hotel is 0.7 mi (1.1 km) from Mamitas Beach and 5.4 mi (8.8 km) from Xplor Theme Park. Make yourself at home in one of the 40 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include ceiling fans and blackout drapes/curtains, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.
Hotel policies
No rollaway/extra beds available
No elevators
Parking height restrictions apply
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Guest accommodation is sealed after cleaning
- Cashless transactions are available
- Essential workers only - NO
Important information
You need to know
- Pool access available from 10:00 AM to 10:00 PM.
- Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- A car is not required for transportation to and from this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
Optional fees
- Fee for local cuisine breakfast: approximately MXN 120 for adults and MXN 120 for children
- Airport shuttle fee: MXN 1200 per person (one-way)
- Covered self parking fee: MXN 100 per day
- Pet fee: MXN 200 per pet, per day
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Italian
Spanish
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Entertainment
Smoking areas
Childcare
Transportation services
Accessible facilities
other
ATM/banking
Concierge services
Airport transportation (surcharge)
Breakfast available (surcharge)
Garden
Children's pool
Safe-deposit box at front desk
24-hour front desk
Casino
Use of nearby fitness center (discount)
Designated smoking areas
Free wired internet
Wheelchair accessible parking
Area shuttle (surcharge)
Number of restaurants - 2
Number of outdoor pools - 1
Snack bar/deli
Parking (limited spaces)
Self parking (surcharge)
Rooftop terrace
Number of coffee shops/cafes - 1
Water dispenser
Number of slot machines - 15
Number of gaming tables - 3
Number of VIP gaming rooms - 1
Casino floor size square feet - 1076
Casino floor size square meters - 100
Covered parking
Bus station shuttle (surcharge)
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Wheelchairs available on site
Upper floors accessible by stairs only
Well-lit path to entrance
