ROYAL CITY HOTEL-GARDEN
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Hotel Description
When you stay at ROYAL CITY HOTEL-GARDEN in Kisumu, you'll be in the suburbs, within a 5-minute drive of Kisumu Clock Tower and Kisimu museum. This all-inclusive hotel is 1.7 mi (2.8 km) from Masai Craft Market and 2 mi (3.2 km) from The West End Shopping Mall. Stay in one of 45 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and slippers. Conveniences include phones, as well as a turndown service and printers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Important information
You need to know
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Property Registration Number CPR/2010/24587
Optional fees
- Fee for buffet breakfast: approximately KES 500–2000 for adults, and KES 500–1500 for children
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Swahili
English
Important information
You need to know:
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Property Registration Number CPR/2010/24587
Optional fees:
- Fee for buffet breakfast: approximately KES 500–2000 for adults, and KES 500–1500 for children
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Swahili
English
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Hotel Description
When you stay at ROYAL CITY HOTEL-GARDEN in Kisumu, you'll be in the suburbs, within a 5-minute drive of Kisumu Clock Tower and Kisimu museum. This all-inclusive hotel is 1.7 mi (2.8 km) from Masai Craft Market and 2 mi (3.2 km) from The West End Shopping Mall. Stay in one of 45 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and slippers. Conveniences include phones, as well as a turndown service and printers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Noise-free rooms not guaranteed
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of CovidClean (Safehotels - global expert)
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Property Registration Number CPR/2010/24587
Optional fees
- Fee for buffet breakfast: approximately KES 500–2000 for adults, and KES 500–1500 for children
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Swahili
English
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities
other
Breakfast available (surcharge)
Television in common areas
Garden
Safe-deposit box at front desk
24-hour front desk
Porter/bellhop
Designated smoking areas
Number of restaurants - 1
Free reception
Number of outdoor pools - 1
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Lockers available
Secured parking
Wheelchair accessible (may have limitations)
