Rixos President Astana
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Hotel Description
In the heart of Astana, Rixos President Astana is within a 5-minute drive of Keruen and Singing Fountain. This luxury hotel is 1.6 mi (2.5 km) from Presidential Palace and 2.6 mi (4.2 km) from Palace of Peace and Reconciliation. Make yourself at home in one of the 183 air-conditioned rooms featuring refrigerators and minibars (stocked with some free items). Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and complimentary bottled water, and housekeeping is provided daily. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Astana? This hotel has 10979 square feet (1020 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: KZT 60000.00 per accommodation, per day
We have included all charges provided to us by the property.
You need to know
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately KZT 12500 for adults and KZT 6250 for children
- Airport shuttle fee: KZT 14000 per vehicle (one-way, maximum occupancy 4)
- Early check-in fee: 50 percent of room rate (subject to availability)
- Late check-in fee: 50-percent of room rate for check-in between noon and 6:00 PM
- Late check-out fee: 50 percent of room rate (subject to availability)
- Rollaway bed fee: KZT 12000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Russian
English
Turkish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Deposit: KZT 60000.00 per accommodation, per day
We have included all charges provided to us by the property.
You need to know:
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately KZT 12500 for adults and KZT 6250 for children
- Airport shuttle fee: KZT 14000 per vehicle (one-way, maximum occupancy 4)
- Early check-in fee: 50 percent of room rate (subject to availability)
- Late check-in fee: 50-percent of room rate for check-in between noon and 6:00 PM
- Late check-out fee: 50 percent of room rate (subject to availability)
- Rollaway bed fee: KZT 12000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Russian
English
Turkish
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Hotel Description
In the heart of Astana, Rixos President Astana is within a 5-minute drive of Keruen and Singing Fountain. This luxury hotel is 1.6 mi (2.5 km) from Presidential Palace and 2.6 mi (4.2 km) from Palace of Peace and Reconciliation. Make yourself at home in one of the 183 air-conditioned rooms featuring refrigerators and minibars (stocked with some free items). Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and complimentary bottled water, and housekeeping is provided daily. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Astana? This hotel has 10979 square feet (1020 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
Car recommended
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Cashless transactions are available
- Masks are compulsory at the property
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: KZT 60000.00 per accommodation, per day
We have included all charges provided to us by the property.
You need to know
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
Optional fees
- Fee for buffet breakfast: approximately KZT 12500 for adults and KZT 6250 for children
- Airport shuttle fee: KZT 14000 per vehicle (one-way, maximum occupancy 4)
- Early check-in fee: 50 percent of room rate (subject to availability)
- Late check-in fee: 50-percent of room rate for check-in between noon and 6:00 PM
- Late check-out fee: 50 percent of room rate (subject to availability)
- Rollaway bed fee: KZT 12000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Russian
English
Turkish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Accessible facilities
other
Elevator
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Airport transportation (surcharge)
Conference space
Barbecue grill(s)
Breakfast available (surcharge)
Laundry facilities
Garden
Safe-deposit box at front desk
Spa services on site
Picnic area
24-hour front desk
Business center
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Designated smoking areas
Billiards or pool table
Number of restaurants - 2
Conference space size (feet) - 10979
Conference space size (meters) - 1020
Number of meeting rooms - 8
Number of indoor pools - 1
Designated smoking areas (fines apply)
Snack bar/deli
Turkish bath/Hammam
Free self parking
Number of bars/lounges - 2
Long-term parking (surcharge)
Terrace
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible meeting spaces/business center
Visual alarms in hallways
Sign language-capable staff
Wheelchairs available on site
Hospital bed available
