Hotel Riu Palace Mauritius - All Inclusive - Adults Only
9.2

Wonderful

46 Guest reviews

9.2
Wonderful
46 Verified Reviews
Read all reviews
Cleanliness9.6/10
Service9.2/10
Comfort9.4/10
Condition9.8/10
Amenities9.8/10

Pointe Sud Ouest, Le Morne, Mauritius. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
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Hotel Description

When you stay at Hotel Riu Palace Mauritius - All Inclusive - Adults Only in Le Morne, you'll be on the beach, within a 5-minute drive of Le Morne Mountain and Paradis Golf Club. This all-inclusive property is 21.4 mi (34.4 km) from Flic-en-Flac Beach and 1.4 mi (2.2 km) from Le Morne Beach. Make yourself at home in one of the 310 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Minimum guest age is 18

Caters to adults only

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Essential workers only - NO

Important information

You need to know
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.
  • No pets and no service animals are allowed at this property.
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Spoken Language

English

French

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Beach services

Smoking areas

Transportation services

Accessible facilities

Other

Gift shops or newsstand

Laundry facilities

Garden

Free breakfast

Health club

24-hour front desk

Full-service spa

Designated smoking areas

Pool umbrellas

Area shuttle (surcharge)

Number of restaurants - 6

Number of outdoor pools - 3

Snack bar/deli

Free self parking

Number of bars/lounges - 6

Beach umbrellas

Beach sun loungers

Pool sun loungers

Beach towels

Terrace

Concerts/live shows

Evening entertainment

Wheelchair accessible (may have limitations)

Hotel reviews

9.2
Wonderful46 Verified Reviews
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Cleanliness9.6/10
Service9.2/10
Comfort9.4/10
Condition9.8/10
Amenities9.8/10
4/10
Poor
Simon, 12 May 2025
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Please read and digest before booking

We stayed in an elite club room, whish i would say to anyone reading this, DO NOT WASTE THE EXTRA MONEY. This is not an elute experience, you do NOT get premier drinks in the room, No Gin, No JD, and if you ask your told its not possible, its only available at the one bar in the whole hotel Not all the restaurants stated are open all of the time, there only open every other day, of which you have to book on an App, and can only do so 48hrs in advance, and is limited to numbers. There are 2 other restaurants which people queue for, for an hour to get into!! Its really a 3star hotel trying to be a 4 star..i would have uploaded some pictures but the app wont let me.

10/10
Exceptional
Brian, 08 May 2025
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Lovely resort with horrible food. All inclusive but the Buffett was truly below prison grade food.

10/10
Exceptional
David John, 07 May 2025
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Good all round

6/10
Fair
Verified traveler, 27 Apr 2025
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Beautiful location, terrible food

The location is nice and the amenities are beautiful. The staff is very nice. However, the food and drinks range from very limited to inedible. We stayed for 3 nights. There are 4 restaurants, only 2 of which are open daily, plus the buffet. The breakfast buffet is good, lunch is edible, dinner is inedible. You need reservations at 2 of the places, 2 are first come. We went to 1 reservation spot (thank you to the manager who got us a reservation- they were booked the entire time we were there) and the steakhouse. Both were fine enough. Wine selection is terrible unless you pay extra. Again, property is beautiful! So I would only recommend if you don’t like to eat or drink.

10/10
Exceptional
Daniel, 23 Apr 2025
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Clean, modern facilities in a beautiful location. The food was great. The restaurant booking system could be easier for guests to get the reservations they want

10/10
Exceptional
Amara, 21 Apr 2025
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Staff were amazing and really nice. The bar staff really love what they do and I loved their creativity on their drinks. Room and property were very clean. It’s a safe neighborhood to walk around and explore le morne. I had a great time and it will definitely be missed

8/10
Excellent
Erik Bengt, 10 Apr 2025
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The people that work here is the best staff you can have, but the resort is a bit of from the rest. Not much to do around, only sun and swim. Beach is a bit rocky.

10/10
Exceptional
Nicola Catherine, 09 Apr 2025
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Just the right amount of chill and optional activities. Only just over an hour from the airport. Beautiful sightseeing nearby and watersports. Very attentive staff. Great food and drink selection. Adults only was so worth it but still access to Turquoise hotel if needed. We didn't upgrade our room/view or pay for Elite but it was still lovely. Beach on the doorstep.

10/10
Exceptional
Marius, 04 Apr 2025
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Excellent

8/10
Excellent
PAVLOS, 22 Mar 2025
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Good all round hotel just one thing elite not that great.

4/10
Poor
Blair, 20 Feb 2025
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We went to the Riu Palace for our anniversary after being on Safari for a week in South Africa Feb 2025 We have stayed at Riu's in the past primarily in Mexico this is nothing like the Riu's in Mexico 1. Staff- they are not engaging at all it almost seems as you are an inconvenience to them with the exception of the bar Manager in the Lobby bar and the gentlemen working at the coffee bar in the lobby who were pleasant 2. The food was not good primarily heavy curry dishes which are ok but not twice a day for lunch and dinner , the a la cartes were impossible to get into the app didn't work went to the front desk to ask them with zero help we were able to sneak into the asian a la carte one evening the meal there was good but as for the buffet it is no where near the selection you would get if you were at an all inclusive in other destinations. 3 Entertainment- Pretty dull not what you would expect from a Riu which always puts on amazing theme parties etc the vibe at this resort was not very up beat much like the staff 4. THE POOL SUCKS the pool is heated but the weather was 35 degrees Celsius so the pool was not refreshing it was like getting in the hot tub. There is no pool side drink service so you have to walk over to the bar to get drinks when you want one not a huge deal but again for an all inclusive this should be standard Would save your money and book somewhere else we did the Maldives in 2023 and wish we would have went back there.

10/10
Exceptional
Charity, 20 Feb 2025
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This place is absolute paradise...i cant fault it. Service is top notch, clean, welcoming and All inclusive indeed. We had a blast

10/10
Exceptional
Ellina, 17 Feb 2025
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We had a wonderful time here for our honeymoon. The hotel and the views are stunning. The staff are so kind and can’t do enough for you. All the food is wonderful. Right on a white sandy beach. Highly recommend this hotel.

10/10
Exceptional
Joseph, 14 Feb 2025
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Vixesh the fella at reception was extremely helpful, as was everyone else but him especially. Great place to stay and would recommend

10/10
Exceptional
Oleksandr, 07 Feb 2025
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The hotel has been recently renovated and it has great facilities. The rooms are spacious and equipped with proper modern furniture and appliances. The territory is huge and green, and it is taken care of very well. There are plenty of pools, and the beach is very spacious. The service is excellent - all the staff is always friendly, knowledgeable and happy to assist. The variety of food in the main restaurant is great and everything is fresh and delicious. A la carte restaurants (tried 4 of them) were absolutely amazing!

10/10
Exceptional
Sandor, 04 Feb 2025
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We had a wonderful 10 night stay at the hotel with the Junor Suites Elite Club service. The promises made in the preliminary description of the hotel and services were fully fulfilled. Very kind and professional staff, excellent restaurant service, great, comfortable and clean rooms. The pools, garden and beach are well maintained. As a regular and frequent traveler (more than 50 hotels), I don't know what to make of the blind, negative reviews I've read before. Maybe they weren't even in this hotel?! Perfect, great place, I dare to recommend it to everyone. Alexander Hungary

8/10
Excellent
Nobel, 16 Jan 2025
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Will recommend. Entertainment was mid.

10/10
Exceptional
Swan, 15 Jan 2025
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Property location is the best! Stunning views and amazing sunset. Staff are professional and they really go the extra mile for providing a great experience.

10/10
Exceptional
Verified traveler, 26 Dec 2024
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Excellent

I had an amazing stay. The service level was very high throughout. Excellent rooms with everything you need, clean and well designed. I went on two trips, but otherwise stayed at the hotel. Was worried before my trip if I’d get bored, but there was plenty to do, the food selection was plenty (6 restaurants) and the view, beach and garden were absolutely stunning. Only minor hiccup was the WiFi connection outside the lobby area wasn’t the best. I bought an eSIM and that solved it. Amazing hike in mount Le Morne 20 min walk away.

10/10
Exceptional
NIALL, 15 Dec 2024
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Amazing 8 night stay at RIU Palace. Complex is superb, clean and modern. Choice of food in buffet restaurant was excellent for breakfast, lunch and dinner. We went Elite Club and felt it was with the extra.

10/10
Exceptional
Joel, 12 Dec 2024
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Elite club were absolutely worth it.

10/10
Exceptional
Halison, 05 Nov 2024
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The resort is brand new, the staff amazing and also the food. The location is beautifull,

10/10
Exceptional
Joanna, 26 Oct 2024
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The hotel appeared to have been recently renovated. The room was spacious with an ocean view. The plants around the property were very well-maintained. The food was good with a nice variety. On the downside, it was clear that there was a lack of good management. During meals, the signs with the names of the dishes were often mixed up or missing.

10/10
Exceptional
Lynn, 23 Oct 2024
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This hotel was kept spotless. All staff were friendly and helpful

10/10
Exceptional
Iain, 19 Oct 2024
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Fabulous location with great facilities and staff were tremendous - friendly helpful and personable at every turn. Thank you!

4/10
Poor
Verified traveler, 10 Oct 2024
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Disappointing service

Nice hotel, lovely heated pool, good bartenders and some staff is great. However this does not include the front desk. We contunously got wrong answers to our questions and left the service desk more confused or with down right wrong info. This led to a lot of frustration. When asking for help with simple service actions such as booking airport transfer or send some bananas to our room as we would miss breakfast due to an excursion, they were not at all interested in helping and we were asked to sort it out ourselves. Additionally no one were at the front desk when we tried to check out despite agreeing on a time the previous evening. After waiting we had to leave for the airport.

10/10
Exceptional
Jeremiah, 23 Sep 2024
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Enjoyed my stay completely. An excellent experience with a wonderful and excellent staff. Absolutely splendid

10/10
Exceptional
pradeepan, 10 Aug 2024
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Excellent choice highly recommended

10/10
Exceptional
Daniel, 24 Jun 2024
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Wonderful, brand new hotel. Hard working staff, great food. We felt Elite Club was worth the extra.....exclusive pool with plentiful Bali beds and its own bar serving food and upgraded drinks overlooking the sea, quiet and blissful. We didn't want to go home!

6/10
Fair
Jean-Daniel Charles, 14 May 2025
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Impossibilite de réserver certains restnaurants a cause de restrictions stupides Nettoyage des chambres pas satisfaisant Personnel avec des avis différents sur le meme sujet Pas d'arrangement pour garder quelques heures la chambre pour départ tardif on demande 30 euros PAR HEURE pour conserver la chambre avant notre depart. J'ai jamais vu ça !!! RIU HOTELS à fuir !

8/10
Excellent
Paula, 07 May 2025
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The place is very beautiful and the property is brand new. The staff is not very welcoming, not everyone is able to take customer service to the level they should. We would recommend some serious staff training to ensure the level of service matches expectations. However, there are many members of the staff that are very helpful, but the diversity is too big.

10/10
Exceptional
Björn, 12 Apr 2025
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Ein tolles Hotel, relativ neu, sehr freundliches und bemühtes Personal, gutes Essen beim All inclusives. Das Hotel ist aber für Nichtraucher nur eingeschränkt zu empfehlen. Es stehen zwar überall Rauchverbotsschilder, das wird aber ignoriert und überall geraucht. Ist man aus Deutschland so nicht mehr gewohnt und hat den sehr positiven Gesamteindruck leider gestört.

8/10
Excellent
Estelle, 10 Apr 2025
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L'hôtel est bien et le personnel est vraiment très agréable

8/10
Excellent
Julia, 03 Apr 2025
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Sehr freundlich, gute Speisenauswahl, tolle Lage

2/10
Poor
L, 01 Mar 2025
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Expérience désastreuse - hôtel malhonnête

Nous souhaitons témoigner de notre expérience désastreuse dans cet établissement: Nous sommes arrivés le 19 février, chambre 5039. Lorsque nous nous sommes glissés dans le lit, nous avons découvert une énorme tache, encore humide, cela était de l’urine fraîche (ça sentait très fort) Nous avons découvert des traces bizarres sur le mur et canapé… À cette découverte nous avons contacté la réception. Une équipe de ménage (ils étaient 3) est venue constaté. Ils ont appelé leur direction pour faire constater mais personne n’est venu. Nous sommes nous même allés à la réception avec les photos, Daniel un des manager est venu à notre rencontre. Il a parfaitement compris la situation, et en compagnie de l’assistante manager (une dame) on nous a certifié qu on allait être remboursé intégralement. N’ayant pas dormi dans l’hôtel et ne voulant plus. Le manager a pris nos coordonnées en disant que dès le lendemain un mail serait envoyé. J’ai fais la réservation avec hotels.com, aucun mail m’a été envoyé. Et j’apprends ce jour que l’hôtel refuse la demande de remboursement. En conclusion, l’hôtel ne tient pas parole, et tolère ce genre de situation. C’est une honte, et le comportement malhonnête de l’hôtel laisse à désirer. Qu’un membre de la direction nous contacte et nous explique pourquoi ils décident d’agir ainsi.

10/10
Exceptional
leif, 07 Feb 2025
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Hela anläggningen är ny och fräsch. Allt håller högsta femstjärniga klass förutom maten som svajar i kvalitet. All personal är väldigt trevlig. Vikish i receptionen är otroligt duktig och serviceinriktad.

10/10
Exceptional
Olivier, 06 Feb 2025
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Lieu parfait pour un moment de détente

10/10
Exceptional
Jean-Pierre, 05 Feb 2025
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Hôtel neuf, chambre spacieuse et confortable. Personnel d'une extrême gentillesse, prévoyant et super aimable. La restauration est très variée et de bonne qualité. Rien à dire c'était parfait.

10/10
Exceptional
Patrick, 31 Jan 2025
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Chambre, salle de bain, terrasse Tout était parfait

10/10
Exceptional
pierre, 26 Jan 2025
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Calme, idéal pour se reposer, belle plage,service parfait personnel super le paradis

10/10
Exceptional
marc, 17 Jan 2025
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Fantastique

Très belle location au pied du morne Brabant. Service au petit soin et attentioné. Le buffet est très varié et bien fourni. , c'est appréciable quand on compare avec le Riu turquoise attenant.

10/10
Exceptional
MANUEL GIL, 16 Jan 2025
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PERFECTO, STENCION, PERSONAL, LIMPIEZA Y DIRECCION

10/10
Exceptional
Daniel, 17 Dec 2024
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Parfait

Hotel tout neuf ( renovation parfaite) plusieurs piscine ,5 restaurants. Hotel pourcadultes.

6/10
Fair
Markus, 02 Dec 2024
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Nicht leicht, eine passende Bewertung abzugeben. Die Hotelanlage ist sehr gut gelungen. Die öffentlichen Bereiche sind sehr ansprechend und der Zustand ist sehr gut. Als positiv hervorzuheben ist der Bereich um die Le Morne / Capu Bar. Ebenfalls ist der Service in den Restaurants als sehr freundlich und schnell zu bezeichnen. Die Reinigung des Zimmer wurde offenbar von unterschiedlichen Personen durchgeführt. Während eine Mitarbeiterin eine sehr gute Reinigung durchgeführt hat, war es an den Tagen, wo ein Mitarbeiter gereinigt hat, nur durchschnittlich sauber und aufgeräumt. Das AI Paket empfanden wir als ansprechend. Auch wenn sich Speisen im Buffet Restaurant wiederhofen, waren sie doch für ein Buffet Restaurant ansprechend, vielfältig und schmackhaft. Das inkludierte Getränkeangebot passt. Der Check-in nicht befriedigend. Es war relativ viel los und mehrere Gäste warteten auf ihre Zimmer. Der Rezeptionist unterbrach den Check-in Vorgang mehrmals, um sich "zwischendurch" um andere Gäste am Tresen zu bedienen, wodurch eine Diskretion bei der Anmeldung nicht wirklich gegeben war. Am Ende wurden einige Formalitäten vergessen wie z.B. das Aushändigen des AI Bands. Eine Frage beim Kundenschlalter zu Helikoperflug / Wasserflugzeug wurde mit einem Verweis auf google beantwortet. Eine Frechheit. Mit viel Mühe bekamen wir am letzten Abend einen Tisch im Krystal. Das Essen war top. Der Reserierungsvorgang eine Katastrophe. Eigentlich alles gut, aber das Hotel hat keine Seele.

8/10
Excellent
Claude, 27 Nov 2024
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Nous avons passé un excellent séjour à l’hôtel Riu Palace. Une note spéciale pour l’amabilité et la gentillesse de tout le personnel qui fait de son mieux pour satisfaire les clients. Le buffet et les restaurants à thème sont excellents, les créneaux de réservation étant cependant un peu restreints. Petit bémol pour la plage qui par son côté venteux ne se prête pas toujours très bien à la baignade et au snorkeling, et nécessite des chaussures pour entrer dans l’eau. C’est par contre un paradis pour le kite. Avantage: on ne souffre pas de la chaleur sur la plage.

10/10
Exceptional
Jacques, 27 Nov 2024
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Très bel hôtel

10/10
Exceptional
DAVID, 16 Nov 2024
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Super séjour que je recommande fortement Merci expédia

10/10
Exceptional
mikael, 14 Nov 2024
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Très bel hôtel

Bel hôtel récemment refait à neuf Belles piscines dont une grande avec bar dans la piscine Le restaurant principal avec le buffet est très très bien

10/10
Exceptional
Marcel, 20 Oct 2024
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Ein sehr schickes und modernes RIU Hotel mit direkten Zugang zum Indischen Ozean und tollen Themenrestaurants, Bars, Unterhaltungsprogramm und sehr freundlichen, herzlichen und aufgeschlossenen Mitarbeitern.

10/10
Exceptional
CELINE, 29 Sep 2024
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C était neuf, le personnel sympathique, plage juste à côté.

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