Excellent
878 Guest reviews
333 Cumberland St, Dunedin, New Zealand. See map
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With a stay at Quest Dunedin in Dunedin (Dunedin City Centre), you'll be a 3-minute walk from University of Otago and 5 minutes by foot from Seriously Twisted. This hotel is 0.3 mi (0.5 km) from Dunedin Railways and 0.3 mi (0.5 km) from New Zealand Sports Hall of Fame. Make yourself at home in one of the 42 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Self parking (subject to charges) is available onsite.
LGBTQ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Transportation services
Accessible facilities
Elevator
Breakfast available (surcharge)
Laundry facilities
Free newspapers in lobby
Free use of nearby fitness center
Wheelchair accessible path of travel
Wheelchair accessible parking
Free casino shuttle
Self parking (surcharge)
Parking onsite
Electric car charging station
Covered parking
Secured parking
Clean Basic
First time staying at Quest in Dunedin, would definitely stay again. Thanks
The property in general was above average and we would certainly recommend others to stay there. If you are looking for faults we would perhaps mention two:- Traffic noise and inferior quality toilet paper which could be rectified very easily.
Easy check in and out with friendly staff. Rooms were fresh, comfortable and well appointed. Great location with easy access to the hub/CBD of Dunedin.
Great
Good location
A very good location for the city centre snd restaurants which is just as well because don't expect to prepare anything other than basic food in the kitchenette. Limited cooking equipment and the electric hob is next to useless.
Convenient location to center of Dunedin
Close to uni and cbd
Good central location. Nice and clean and tidy.
Lovely time in Dunedin
The room was well appointed with small kitchenette and separate bedroom. Washer and dryer in the bathroom. Full size tub/shower. We reserved a parking spot in advance so everything was very easy. One block from a grocery store and several blocks to shopping and restaurants. Only thing that would have helped was instructions on stove and dishwasher.
Adequate accommodation
No front desk service at time of check in.
Upon arrival when entering the studio apartment, it was stuffy and hot. The only way of cooling was to open the window which made the room very noisy with the constant passing traffic. Overall the apartment was perfect in every other way, I know Dunedin is rarely hot, but in an East facing room on a sunny day with no air conditioner this was a problem for me. Bed was comfortable, bathroom great, location perfect, staff friendly and helpful. I would definitely stay again.
Worth a stay
Very clean and tidy plenty of room, only problem was the bathroom door was squeaky so during the night would wake my other half apart from that no problems
Tidy
Clean, well located property. Easy walk to shops and dining options. Spacious unit with all the necessities including washer and dryer. Just can be a little noisy with police station next door.
Good value place to stay way cleaner than some 5star hotels would definitely stay again
Excellent condition of the property generally. Minor negatives are the shampoo and body wash dispensers inside the shower are very difficult to squeeze out the liquid. Staff is very helpful. Overall a very satisfied stay.
I assumed that a serviced apartment meant they would make bed and replace used amenities. They did replace towels but that was it . I was disappointed we were there for four days..
all
Great location next down town. Excellent room and people.
We had to check in by intercom telephone as the desk had closed but we got through okay. Happy to get an EV charging parking spot.
Love the shower was amazing
Great location with secure parking and friendly staff.
1 night in Dunedin
Or stay started with a very pleasant and helpful check in. Great location and reserving a car park is an excellent idea. The hotel is situated walking distance to downtown and various sights like the train station, Settlers Museum.
Good location , clean room , helpful staff
Good location easy to walk to nearby restaurants shopping area. Friendly staff - also cheerful, happy musical, cleaning staff !! Receptionist was helpful.
n/a
Reception closes pretty early, we only saw them once to drop off the keys on check-out. This meant when arriving at 8pm we were quite confused about what to do as reception was closed. Also our car park in the secure park, had been taken by another tenant. The staff helped over the phone, and everything was fine in the end, but this made arrival and check-in an annoying process.
Good location
Great location, close to town centre and supermarket. The bed was super comfy, nice and clean room. Car parking is an additional cost but worth it as it’s secured parking.
The only real fault would be you can hear other room doors closing but I will be using Quest either way in the future.
The room was good, bed comfortable. No air conditioning. The bathroom fan went continuously and was noisy but with the door closed it was ok.
Great location for museums and eating places ,nice room with excellent facilities for clothing washing half way through holiday
Great location
Excellent location close to town, easy to get around. Mobility park was at far end of the parking area, not very convenient. Mobility bathroom was good, would stay again/
This property was stunning and beautiful with everything I need for individual or family. I had a great stay here and enjoyed every moment at Dunedin. Very clean and house keeping services done by staff. It has two TVs with streaming options from my iPhone. How cool is that !!! This apartment was just like a house for two adults. They provided 2 sofas, dining table with chairs, dishwasher, washing machine, dryer, microwave, ironing, air conditioner and many other stuff. They supplied cleaning products for dishwasher and washing machine too. Room heaters at all rooms were fine and working well. After this stay, I decided to stay mostly in QUEST properties in my future travels
It is very central to.most tourist activities. Room was very spacious.
Great stay, clean and close to town with plenty of dinning options. Apartment was great with everything you need and great big bed to sleep
Easy stay in a great location
The place was nice and central to town and other local attractions. Everything within walking distance and local amenities so close. Next time will try and stay for longer
Very clean. Close to everything ❤️
Great location that’s central to everything central Dunedin has to offer. Staff were really friendly
Everything was nice and was close to the shops
Great location and amazing service.
Late arrival process didnt work for us as door would not unlock remotely. Even checked in guests couldn't get in with the key card. Once in everything was good
Awesome location and super friendly staff. Would come again! Thanks guys.
Quiet room, secure car park. Equidistant from and very near to New World and Countdown. Free access to a choice of 2 fully equipped gyms. Golf umbrellas available for use at reception. Friendly and helpful staff. Nice detail - the 2 framed pictures decorating the room were prints of local street art
Easy to park handy to everything very good.
Convenient location.
The property is tired and has major construction work across the road with concrete hammers through the night. That's not their fault but pricing should reflect the tired interiors and the disturbance. At the moment, this shouldn't be more than a $100 a night stay.
Awesome location can walk to Octogon and next door to supermarket
One night stay no problems at - have stayed here before
Great, spacious room. Comfortable bed. Staff were very nice and accomodating with an early check-in.
Place was very well situated in the heart of yhe city. 5 min walk to grocery store. Helpful at reception. Everything we needed in our 2 night stay.
Easy / clean / value
It's close to Dunedin Hospital
Perfect for a couple of days stay. Well provisioned apartment in a great location
friendly; close to town, lots of things going on
Great value for money at this centrally located hotel. Definitely would stay again.
We stayed two nights and enjoyed our stay! The staff were very helpful and lovely to deal with! It's close to the Octagon, shops and restaurants so we parked the car and walked most places. There is also a Countdown right next door. The studio room was spacious and had a little kitchenette with a fridge, sink and microwave. Our only small issue was that the shower was a a bit outdated and sat a bit low so trying to wash your hair was a bit uncomfortable. But overall, a great stay, would stay again!
The room was extremely hot and did not have AC, only a heater. While this might be normal in Dunedin, you need an option to cool down. You couldn't open the windows as it was to noisy due to it being close to the centre of town. The toilet also ran, so running water all night if you didn't get up and fix the issue. I would stay there again though as it was comfortable and easy access to town and transport.
All the staff were lovely, and the room was fairly clean. My only complaint was the shower didn't drain fast enough, so you found yourself in ankle depth water by the end of a shower.
Very convenient for access to the Hospital.
All was good
Walked in room and room was warm.
Nice bright warm welcoming room. Great bed. I checked in late about 6 pm ad had to use the outside intercom. Was exceptionally hard to hear the person on the other end with all the traffic noise from SH 1.
Very handy location to CBD, secure paid parking. Dunedin Hospital build noise could be an issue during the week, ear plugs supplied for road noise in front unit but we enjoyed watching the traffic etc - no need for ear plugs on a Saturday night. Kitchen a bonus
Great location close to restaurants and shopping. Comfortable room and bed.
Reception staff are friendly, room was clean and tidy, parking was bookable which is ideal. Felt that the thin blanket used as a quilt wasn't enough to keep warm though (electric blanket was too hot). Bit like Goldilocks' porridge ;D
Great room, excellent staff who were super helpful and a fantastic location.
Nice stay for family
It ticked all boxes for us. Laundry, kitchen, and the one bedroom apartment is perfect for our family traveling with kids. Great shower in our room too.
Very convenient to town !
Yeah Nah
Very modern - my room was right beside busy road opposite a building site - road noise an issue
Confusing check in as arrived just after 4 and no staff. Another guest helped with finding key etc.
Good stay
Bathroom lighting over mirror poorly positioned
The room was locely and warm when i arrived, made my stay alot better during these winter months.
Lovely place to stay
Noisy but ok
Great property. Nice and central but cleanliness needs some work.
Helpful staff and the unit was clean and tidy. We will stay again.
Perfect central location to the city. The room was spacious and had everything we needed. Staff were friendly and easy deal with, accommodated us with a late check out and held our baggae until our flight out.
Good
Very convenient location, secure parking, clean room and good value
Very helpful and friendly customer service from Georgina in housekeeping.
We stayed in an apartment with cooking facilities… the whole apartment was pretty grimy and smelt of cooked food.
Good place
Good location and value for money. Undercover parking. Clean. Only issue was a leak in the ceiling of the shower which we reported and I’m sure will be fixed.
.
Very central. Easy walk to restaurants and shops and train station. Secure parking. At present 2 big construction sites across the road so you could hear and feel the construction during the day. Police headquarters right next door and that was the view from the room but no issue with it.
Friendly staff and they let me leave my car in the car park at no charge. Amazing service will definitely come back to stay
Building of new hospital across the street early morning construction noise. Not ideal and realise beyond Quests control
No park available for my visit
Great for our needs. Is very handy to everything and we don’t need all the extras because we are usually attending conferences or catching up with friends and family. Liked the high pressure shower and the spaciousness.
Loved the room and facilities, couldn’t fault them. Shower/bath combo was a bit dated, but everything else was lovely and the location was fantastic - especially to walk to the farmers market on Saturday morning. What they DON’T tell you is the property is opposite a huge hospital building project and a machine will be hammering in humongous piles, so the hotel building shook every 8 seconds. Fine if you’re only there for the evening, but not great in the afternoon. My room (221) also backed onto the lift, so the 5am lift wake up wasn’t appreciated!
They have gated onsite parking, and the rooms have a kitchenette. Very close walking to the downtown shops and restaurants.
All good
Very well placed hotel with parking - although had to be pre-booked - much appreciated Staff friendly Well designed apartment with everything you could need definitely stay again
Check in was 2pm, but unfortunately the apartment was not ready until 2.45pm. There was construction happening across the road (pile driving), but we were out most of the day and it stopped at 5.10pm. The family apartment with twin beds and King bed was great. Really enjoyed how the apartment was serviced everyday. There was the option for breakfast available by request. Having a carpark booked in the Quest was essential, as this was a safe option for the security of our rental car. I was concerned that our apartment was entered by another family when we were at dinner (whose keys worked on the lock and ours stopped working). It appeared our apartment may have been double booked, however this was resolved in a very timely manner. Other then a couple of hiccups our stay was amazing, the Quest is central to everything and walking distance to The Octagon, Central Dunedin, the Railway Station, Otago University, restaurants and night clubs/bars. It's a great option for a family, couples, or single person.
Lovely welcoming room and quest always have great kitchenette facilities. A great laundry facility on the floor was a plus. Will stay again. Great base to explore Dunedin city. Not a resort- just a really pleasant place to rest at end of day. Countdown Suoermarket a couple of doors away. You must prebook the limited onsite parking- about $15 per day
Quest Dunedin | Hotel in Dunedin | Travala.com
Dunedin stay
Cons. No safe, no aircon and pay for parking in secure carpark. Pros. Good central location for main town and train station. Only minutes walk. Lots of eating places nearby and a large supermarket close by. Hotel clean, tidy, friendly staff and room had microwave fridge and sink. Cutlery also supplied which allowed us to make breakfast in room. Additional bonus was a washing machine and dryer in laundry room which was free to use and hotel even supplied washing powder free of charge. Cannot fault staff and would have no hesitation in staying at Quest Hotel again.