Q-Box Hotel Shanghai Sanjiagang

7.4

Good

84 Guest reviews

7.4

Good

84 Verified Reviews

Read all reviews

Cleanliness8.4/10

Service7.8/10

Comfort8.4/10

Condition7.8/10

Neighborhood5.8/10

Amenities7.8/10

Not clean.

I stayed at the hotel for one night. The hotel is relatively new and the room was clean, large, and had a great view. The staff were friendly and attentive, and the hotel is located close to the airport. The restaurant was also excellent. Overall, I was very happy with my stay.

Good for the price

The stay was good. Hard to find. 3 different hotels in same location. This one was in the back. The floor and room I had was "musty" smelling; Like a water damage smell. Not really bad, but bad enough to notice. The lobby smelled nice.

Nice clean friendly hotel

We stayed for one night as we’re catching flight next day. The hotel is very clean and the staff were friendly and helpful. We arrived around 8pm in the evening n went to the Florence village for quick dinner. The area was plain nothing within walking distance as we chose this hotel for it’s easy access to the airport-10mins drive. The hotel facility was fine. Breakfast was easy.

Strange hotel

Airport transfer service is terrible for guests coming from the airport at night. Restaurant is closed by 9pm, only a tiny convenience store is available for hungry guests. Hotel is too big, corridors to guest rooms are lined with carpet that are not suitable to pull luggage along. Room numbers are not consecutive. Overpriced.

The hotel is new but it is in the middle of no where and not very convenient. You have to be shuttled in a buggy to move between buildings

This property is clean, and quiet. The wifi appears not to work, but the front desk explained that Google is not used in China. It was a great stay in a huge hotel.

The hotel is great and ideal for Pudong airport however I was woken up at 4.30 by some noisey Chinese residents who were shouting in the corridor for a good 30 minutes. Shame because I couldn't fault the hotel up until that point.

It only had a breakfast buffet, lunch and dinner was in another group owned hotel. We had to be taken by electric buggy. This was hard on my 87 year old mother.

Q-Box hotel of 5 🌟

Nice Plce to stay, friendly staff, staff speak English Far from city center Far from Metro station

Lovely hotel

Only stayed 5 hours as I had a long wait at the airport but a good price and really fancied staying overnight. Would definitely recommend The transport to the airport is only every couple of hours though

Convenient stay near the airport

We decided to find a place to stay for the night last minute as opposed to staying in the airport. We found this location convenient and for a good price. When we purchased we also were given a two hour additional late checkout (2PM!) from Hotels.com rewards program which was perfect after a long day at Disneyland. This is a very big hotel and located near a couple of others about 10 minutes from the airport. At first we were taken to another hotel which is somewhat similarly named (they all have Q in the title). But after that we found the correct one and were checked in right away. The rooms were large and clean and upon check in we let them know what time we would like to take the shuttle to the airport which was also included. They also let us know of breakfast which was offered but we unfortunately slept through that. Overall for a last minute stay this was a good find and is perfect if you need somewhere nearby the airport that includes some amenities like food and transportation.

Really nice hotel. Close to the airpory and a food court where you can have lun or dinner pretty convenient

New and great design, very spacious with good facilities. but it’s quite inconvenient. Very far away from everything, and it’s 7km away from Pudong Airport.

Near the airport and it has free shuttle to disney. The staff was great. However very far from the city center and train station. No public transpo in the area, no stores and restaurants around.

Brand new oasis in Shanghai!

This is a brand new hotel (some of it was still being built) 5mins away from Shanghai Pudong Airport. We were in the wing that was being completed and it was well brand new, king sized bed, automatic curtains, spacious luxurious shower/bath, digital climate control. The service is excellent too, can't fault them at all at this they were just lovely, helpful and efficient. There were only 2 things which I have marked them down by and it can be solved. Being right next to the airport, the plane noise is loud at night, you can use earplugs like I did, however my gf doesn't use those and had a rough time. The other is that the other patrons unfortunately smoke in their rooms and leave the doors open which makes the place reek of cigarette smoke, our room was fine but when you stepped out in the hallway it was strong. This is not the hotels fault, they have non-smoking signs everywhere, unfortunately this is Shanghai. Being close to the airport it is an hour from Shanghai Nanjing St East - approx. RMB190-200. There is free airport shuttle so that's a perk. The food selection and breakfast buffet is excellent. You get everything you want to eat. Just like to thank these guys for their great service.

This is a new hotel, hence it does not come up on GPS yet. Hence the reviews here are such, but hotel is new and rooms were very nice for a good price. Also near to airport which was a plus. Q-Box and Primus Hotel is the same. Q-Box sign is not clearly mention on the entrance so it can be little confusing for people to find Q-Box.

New stylish hotel near Pudong Airport

The hotel is brand new, with a quit big room very stylish designed. Stuff was also very friendly. Hourly free shuttle to the airport was available. Everything fine with the exception far from city centre.

Poor Customer Service, and Completely Inflexible

I can't recommend this new hotel, as they are completely inflexible and showed poor customer service. I booked a two night stay. When I arrived at the hotel, I learned that my departing flight was cancelled and rescheduled to the next day. As a result, I only needed one night, not two. I asked for a refund for the second night, and they refused. I then asked for a credit for the second night, that I could use when I returned to Shanghai the following month. They refused that, too. And the hotel was nearly empty, so my reservation clearly did not prevent them from booking rooms to other people, as they had plenty of rooms. They said that they'd ask the manager to see if they could give me a refund or credit, but they never responded. They had a chance to earn some goodwill from a customer. Instead they should themselves to be completely inflexible, despite my travel plans changing for reasons outside my control.

Great hotel close to the airport

The hotel was beautiful and very well kept. The rooms were well appointed however the rooms were very warm. We were only able to turn down the air condition slightly. We eventually had to open a window. The staff was amazing and there were a couple of staff that spoke English. We were only there for one night but would recommend this hotel. On a side note, they have a shuttle from the airport. You're going to have to ignore all of the Hawkers at the airport trying to tell you that there is no shuttle or that you need a taxi. They are very persistent. Just call ahead of time and make arrangements for the pickup.

Best hotel in China so far;The hotel is brand new .rooms are large reception is very friendly and English speaking.

Very Clean and good hospitalitt but airplane noisy, chemicsl smell, not same facility as sdverised ,eg no sauna,restaurant is located at other building , ....

Surprisingly nice hotel, low cost. quiet location

Appears that the hotel is still being completed but what is available is very nice - great value. Make sure to keep note of how to get here - shuttles are nice...you may need to arrange pickup. Rather opulent compared to what I was expecting - great view, nice room, quiet location, very helpful staff. note: Qube hotels is on the front side, Q-box is further back, Greenland hotel is also in the group of buildings

Good hotel for a flight layover

Extremely helpful staff. We booked a room with a balcony but received a standard room. Not a great deal to do in the area, taxis needed.

The hotel was good, but you should have better transportation indications from the airport to the hotel because we never found it and we needed to take a taxi.

Very average stay

Nowhere near anything - new hotel next a few others a 50Y taxi ride from the airport. My taxi got lost getting there and it took the front desk 5 calls for them to answer the phone. Once I arrived I see why - the front staff at reception were so slow in doing anything and really didn't care. Room clean - Breakfast was way below average. You really get what you pay for...at least there was a free shuttle back to the airport in the morning to get outta there!

Great experience! Very clean rooms and friendly staff. They also have good breakfast if you like chinese style food. I would definitely stay there again.

Nice modern hotel close to Pudong airport

We had a layover in Shanghai and decided to try Q Box . Beautiful rooms , and peaceful grounds. The breakfast was fantastic. We took the complimentary shuttle to the airport the next morning. I’ve already booked again on our way out of Shanghai.

Comfortable room for a layover, good breakfast. Shuttle never arrived to pick us up and Wi-Fi didn't seem to work

I was in shanghai for a 22 hour layover and am so glad I decided to stay here. The hotel sent a bus to pick me up at the Pudong airport (even though it was midnight) and they brought me to the hotel. The staff, rooms, and overall quality of the hotel was excellent, it is brand new and apparently opened two months ago. Everyone was extremely friendly and helpful. The next morning, they had a delicious complimentary breakfast and had another complimentary bus take me back to the airport. If I’m in shanghai again I will definitely stay here!

There is no pool no laundry no restaurant like it is mentioned on the siteweb. There is a mall no far away though called (Florentia village) and has a couple of places to eat including Kfc and an italian restuarant. Inside the rooms you can easily hear the person in the next room. Airport shuttle is avaible but be ready to wait about 90 minutes in between the pickups and its in T2 gate 25 its a red bus. The hotel is very big and is 14 minutes from the airport. Be ready to use your translator because the staff at the hotel dont speak English but are helpful.

Esta muy bien el hotel, lo malo es que esta lejos de comercios, pero esta cerca del aeropuerto.

好

This Hotel is very close to the airport. So I booked a room for my long transfer between two flights. I would love to stay in my room from 7am to 7pm. For a hotel next to the airport should that be a logical booking procedure. But I failed. Check inn was possible at 12 lunchtime. Its a very loud place. The planes are flying directly over the hotel. The hall was so loud, filled with family's and it was so crowded. The check inn is the dirtiest place I have ever seen. I arrived, nobody looked at me for 5 minutes. Dirty counter, dirty screens, everywhere dust on the counter. Nobody speaks english. The room was good. Nothing to complain. A hotel with service from the airport, so close to the airport should have a day room booking or an early check inn procedure. The outside park was full of bottles, drinks, rubbish. Must be a Chinese thing to leave everything where you are. Never again this hotel.

機場接駁巴士服務很差，打電話根本沒有人接

很寬敞！

ホテル自体は広くて綺麗な印象を持ちます。ですが、まだまだ不完全といった感じで、部屋には冷蔵庫も無く、空調も全然設定温度になりません。何よりwifi完備と書いてあるのに、接続されても全くネットに繋がりませんでした！これは本当に残念でした。部屋によって冷房の効きも違うようで、友人の部屋は涼しかったのですが、自分の部屋は日中になると冷房をつけていても汗ばむくらいでした。スタッフはいい人も居ましたが、基本的には感じ悪かったです。無駄に広いだけで、コインランドリーなど必要な設備も全然ありません。これから整えて行くのか？本当に期待外れなホテルでした。

一般般的商務飯店,大窗景觀舒服,沒房時寫silver member 可提前check in,這句是個屎.千萬別相信,提早到了~~想要房間更舒適,可以booking他們另外兩個高價一些的飯店

ちょっと不便です。

空港への送迎は、ホテルから空港までだけです。空港からホテルへの送迎サービスはありません。 周りには、何も無いです。

施設はとても綺麗で快適でした。夕食を取ろうとレストランに行ったら一時的に閉店になっていたのでそれがなければ言うことなしでした。

돈 좀 더내고 프리머스 가세요~ 큐박스는 별3개짜리라 호텔에 세면대에서 개미나오고 샤워부스에 물 안내려가요 스위트룸도 마찬가지입니다 직원들 영어도 잘 못하고.. 밥을 프리머스가서 먹었는데 호텔수준 차이가 너무 났어요 공항픽업서비스는 정말 좋아요~ 버스도 좋구요

施設が新しい、綺麗が、サービスが最悪、荷物は自分で運んでますが、運ぶ台車もなく、聞いても何も対応してくれません、一回泊まれば十分です。

スタッフの素人感が満載。 食事中の客がいる中ナイフを持ちながら厨房から歩いてくるスタッフがいた。 また、空き部屋で長電話しているスタッフもいた。 見られている意識をもっと持つべき。 建物1階は工事中なのか廃墟みたいでした。

“Disappointed”

I checked in the hotel on Nov 19, 2018. The front desk stuff required me to pay deposit ¥200, and asked my signature on a piece of paper. She told me the deposit cash would be refunded the next morning. I was busy with contacting my work. I didn’t realized she didn’t gave me any receipt. I thought about it later on, but kept busy later on and didn’t realized the deposit was never refund to me. I found out my shortage of money until one week later when I flew to Wuhan and the hotel requested deposit. Then, I remember the Q-Box never refund my deposit. I have contacted Hotels.com and the hotel directly. Q-Box hotel denied this transaction ever happened. Last year, I checked in this Hotel 6 times within 6 months. I remember the front desk lady and the check in procedure. How is possible a hotel require no cash or credit card deposit? since there is no credit card history, isn’t obviously I paid in cash?! I gave a good review on Hotel.com after the first time I stay back in June 16, while there is not much review on hotel.com. I gave them a 10. The service was going down after my first stay. I did book at other hotel when I visited Shanghai, and yet I stayed there for 6 times. After this dishonest incident, I no longer stay with this hotel. 前台不誠實，小心她有可能會私吞了住房押金。

上海浦東空港近くなら安くておすすめ

部屋は広くて綺麗で快適でした。バスもあります。 朝食会場は広くて、種類も豊富です。 まだ出来たてのホテルで綺麗で快適です。 周りには何もなく、同じホテルの系列が広大な敷地内にあります。

良いホテル

ホテル自体は良いと思います、空港への無料サービスもあり、ただし、ホテル周辺食事するところはあまりないです。

缺乏周邊配套

酒店位置在新開發的地方，缺乏周邊配套，酒店本身的配套也未到位就開業了，房間的隔音也不好，走廊的聲音都能聽到

周りが静かな事と、清潔な部屋まで案内がありました

불편

늦게갔더니 오버부킹으로 방이없어서 옆호텔인 큐브로 옮겼어요 불친절 공항가까운거랑 무료셔틀있는거랑 새로지어깨끗한거말고는 별로 단지 아침공항 이용을 위한 하루밤은 괜찮을듯

房間很熱

一直以來去蘇州都是選擇住蘇哥利，但10/24當晚入住後發現房間實在非常的熱，打電話到前台，前台卻堅稱是中央空調，溫度都是恆溫在攝氏20度，但明明就不可能是20度，與我同行的家人也都熱到出汗，後來前台給我們送來一台電風扇給我，但根本沒用，晚上睡覺甚至被熱醒，非常的失望。