Porto Real
Removed from My wishlist
Removed from My wishlist
Hotel Description
A stay at Porto Real places you in the heart of Ciudad del Carmen, within a 15-minute walk of Victoriano Nieves Cespedes Museum and Zaragoza Park. This hotel is 0.8 mi (1.2 km) from Our Lady of Carmen Church and 0.8 mi (1.4 km) from University Cultural Center. Make yourself at home in one of the 25 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and dishwashers. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones and irons/ironing boards, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, laundry facilities, and a safe deposit box at the front desk.
Important information
You need to know
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
Minimal age
18
Optional fees
- Pet deposit: MXN 1000 per stay
- Pet fee: MXN 100 per pet, per day
- Service animals are exempt from fees
- Laundry fee: MXN 0
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Spanish
Important information
You need to know:
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions:
There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
Minimal age:
18
Optional fees:
- Pet deposit: MXN 1000 per stay
- Pet fee: MXN 100 per pet, per day
- Service animals are exempt from fees
- Laundry fee: MXN 0
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Spanish
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Hotel Description
A stay at Porto Real places you in the heart of Ciudad del Carmen, within a 15-minute walk of Victoriano Nieves Cespedes Museum and Zaragoza Park. This hotel is 0.8 mi (1.2 km) from Our Lady of Carmen Church and 0.8 mi (1.4 km) from University Cultural Center. Make yourself at home in one of the 25 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and dishwashers. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones and irons/ironing boards, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, laundry facilities, and a safe deposit box at the front desk.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Cashless transactions are available
- Masks are compulsory at the property
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
Minimal age
Optional fees
- Pet deposit: MXN 1000 per stay
- Pet fee: MXN 100 per pet, per day
- Service animals are exempt from fees
- Laundry fee: MXN 0
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
other
Concierge services
Laundry facilities
Garden
Safe-deposit box at front desk
Designated smoking areas
Number of outdoor pools - 1
Designated smoking areas (fines apply)
Proposal/romance packages available
Off-street parking
Wheelchair accessible – no
Food and water bowls
