Polana Serena Hotel
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Removed from My wishlist
Hotel Description
Located in Maputo, Polana Serena Hotel is within a 5-minute drive of Geology Museum and Vila Algarve. This luxury hotel is 0.9 mi (1.4 km) from Núcleo de Arte and 1.2 mi (1.9 km) from Museum of Natural History. Make yourself at home in one of the 153 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
You need to know
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Special Instructions
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve high chair
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Property Registration Number 400000611
Minimal age
18
Optional fees
- Airport shuttle fee: MZN 200 per person (one way)
- Late check-in fee: 75-percent of room rate for check-in between midnight and 6:00 AM
- Rollaway bed fee: MZN 100.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Swahili
Portuguese
Afrikaans
English
French
Spanish
Important information
You need to know:
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Special Instructions:
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve high chair
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Property Registration Number 400000611
Minimal age:
18
Optional fees:
- Airport shuttle fee: MZN 200 per person (one way)
- Late check-in fee: 75-percent of room rate for check-in between midnight and 6:00 AM
- Rollaway bed fee: MZN 100.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
German
Swahili
Portuguese
Afrikaans
English
French
Spanish
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Hotel Description
Located in Maputo, Polana Serena Hotel is within a 5-minute drive of Geology Museum and Vila Algarve. This luxury hotel is 0.9 mi (1.4 km) from Núcleo de Arte and 1.2 mi (1.9 km) from Museum of Natural History. Make yourself at home in one of the 153 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 72 hours
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Essential workers only - NO
Important information
You need to know
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve high chair
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Property Registration Number 400000611
Minimal age
Optional fees
- Airport shuttle fee: MZN 200 per person (one way)
- Late check-in fee: 75-percent of room rate for check-in between midnight and 6:00 AM
- Rollaway bed fee: MZN 100.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Swahili
Portuguese
Afrikaans
English
French
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
other
Elevator
Hair salon
Concierge services
Gift shops or newsstand
Airport transportation (surcharge)
Conference space
Laundry facilities
Garden
Safe-deposit box at front desk
Spa services on site
24-hour front desk
Business center
Full-service spa
Spa treatment room(s)
Meeting rooms
Steam room
Wheelchair accessible parking
Number of restaurants - 3
Number of indoor pools - 1
Number of outdoor pools - 1
Snack bar/deli
Free self parking
Number of bars/lounges - 1
Pool sun loungers
Terrace
Babysitting or childcare (surcharge)
Banquet hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
