Phoenix Resort Pyeongchang
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Hotel Description
When you stay at Phoenix Resort Pyeongchang in Pyeongchang, you'll be in a regional park, just steps from Phoenix Park Ski Resort and Phoenix Blue Canyon. This family-friendly hotel is 0.4 mi (0.7 km) from Phoenix Taegisan Country Club and 3.8 mi (6.2 km) from Lee Hyo-Seok Memorial Hall. Treat yourself to a stay in one of the 756 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Cable television is provided for your entertainment. Conveniences include phones and refrigerators, and housekeeping is provided on request. Featured amenities include a business center, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Important information
You need to know
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
Special Instructions
This property offers transfers from the train station and bus station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property offers morning and afternoon check-in hours. Guests who check in 11 AM-1 PM must check out by 9 AM. Guests who check in 3-11 PM must check out by 11 AM.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The photos are representative of rooms offered and may differ from the actual room received.
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately KRW 45000 for adults and KRW 25000 for children
- Pet fee: KRW 40000 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Korean
English
Important information
You need to know:
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
Special Instructions:
This property offers transfers from the train station and bus station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property offers morning and afternoon check-in hours. Guests who check in 11 AM-1 PM must check out by 9 AM. Guests who check in 3-11 PM must check out by 11 AM.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The photos are representative of rooms offered and may differ from the actual room received.
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately KRW 45000 for adults and KRW 25000 for children
- Pet fee: KRW 40000 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Korean
English
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Hotel Description
When you stay at Phoenix Resort Pyeongchang in Pyeongchang, you'll be in a regional park, just steps from Phoenix Park Ski Resort and Phoenix Blue Canyon. This family-friendly hotel is 0.4 mi (0.7 km) from Phoenix Taegisan Country Club and 3.8 mi (6.2 km) from Lee Hyo-Seok Memorial Hall. Treat yourself to a stay in one of the 756 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Cable television is provided for your entertainment. Conveniences include phones and refrigerators, and housekeeping is provided on request. Featured amenities include a business center, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Car recommended
Unicode Support true
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows regional sanitization guidelines CESCO (S. Korea)
- Property is cleaned with disinfectant
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for dinner
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Cashless transactions are available
Important information
You need to know
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The photos are representative of rooms offered and may differ from the actual room received.
Minimal age
Optional fees
- Fee for buffet breakfast: approximately KRW 45000 for adults and KRW 25000 for children
- Pet fee: KRW 40000 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Korean
English
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
other
Elevator
ATM/banking
Barbecue grill(s)
Ski storage
Breakfast available (surcharge)
Laundry facilities
Arcade/game room
Garden
Spa services on site
Picnic area
24-hour front desk
Business center
Ski-in/ski-out access
Meeting rooms
Sauna
Designated smoking areas
Billiards or pool table
Grocery/convenience store
Free train station pickup
Number of restaurants - 7
Golf course on site
Lazy river
Waterslide
Designated smoking areas (fines apply)
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 2
Water park access (surcharge)
Ski shuttle (surcharge)
Ski passes available
Babysitting or childcare (surcharge)
Children's club (surcharge)
Karaoke
Free train station drop-off
Electric car charging station
Table tennis
Shared microwave
Pro shop
Clubhouse
Golf caddy
Banquet hall
Reception hall
Covered parking
Uncovered parking
Free bus station shuttle
Golf cart
Outdoor furniture
Food and water bowls
