Phoenix Apartment by LINK
7.6

Very Good

8 Reviews

Plot No. 1134, KK 18 Street, Kigali, Rwanda. See map

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
+34 more
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Hotel Description

With a stay at Phoenix Apartment by LINK in Kigali, you'll be near the airport, a 3-minute walk from Nyandungu Urban Wetland Eco Tourism Park and a 5-minute drive from Presidential Palace Museum. This aparthotel is 2.2 mi (3.5 km) from Kimironko Market and 3.2 mi (5.1 km) from BK Arena. Make yourself at home in one of the 97 individually furnished guestrooms, featuring kitchens with refrigerators and ovens. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel policies

Check-in from2:00 PM
Check-in byanytime
Check-out by12:00 PM

No cribs (infant beds) available

No elevators

Professional property host/manager

Pets not allowed

Cleaning and safety practices

  • Property uses a professional cleaning service

You need to know

  • 24-hour pool access
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

Optional fees

  • Fee for buffet breakfast: approximately USD 5 per person
  • Airport shuttle fee: USD 10
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Swahili

English

Chinese (Mandarin)

French

Amenities

Highlights of your stay

Most Popular

Swimming Pool

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Entertainment

Smoking areas

Banquet facilities

Other

Concierge services

Gift shops or newsstand

Shopping on site

Airport transportation (surcharge)

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Garden

Safe-deposit box at front desk

Multilingual staff

24-hour front desk

Wedding services

Designated smoking areas

Pool umbrellas

Grocery/convenience store

Number of restaurants - 1

Number of outdoor pools - 1

Free self parking

Number of bars/lounges - 1

Number of poolside bars - 1

Pool sun loungers

Free RV, bus, truck parking

Terrace

24-hour pool access

Mosquito nets

Art gallery on site

Reception hall

Wheelchair accessible – no

No accessible shuttle

Guest reviews

What others are saying
7.6

Very Good

8 Verified Reviews

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Cleanliness
7.4/10
Comfort
6.6/10
Condition
8.4/10
Amenities
6.6/10
2/10

Poor

14 Nov 2023
Henry
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When i arrived they claimed to not have my booking. They then said i had to book witg them directly. They then said i can pay with my card for the room but each addition guest i had to give them cash. Theg saud j would have to cancel my booking but refused to accept thr cancellation hence taking my money. They then claimed i stayed at their residence when trying to make a claim with orbitz.

10/10

Exceptional

19 Feb 2023
Verified traveler
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Great place

Amazing, I like the place.

8/10

Excellent

06 Jan 2023
Chinwe
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It was nice, the family did have a good time.

10/10

Exceptional

05 Jan 2022
Jesse
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We stayed in the 3 bedroom apartment during our 2 night quarantine. This was the best decision we made. The accommodation was incredibly comfortable, good mosquito nets, comfortable mattress, (pillows a bit large and thick), good screens on the windows for good inside temperature. The fridge, microwave all worked well. Hot water from the solar heating was great and consistent. Service was great for a Rwandan establishment. We enjoyed the Chinese food option - they make some good food. Swam in the pool, it's shallow but clean. Reception was very helpful, responded to our whatsapp inquiries while on the premises very promptly. We even arranged for the airport transfer SUV to take us home afterwards. Would highly recommend this spot for simple spacious accommodation for a family.

10/10

Exceptional

20 Dec 2021
joachim
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Very helpful and friendly staff!!

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