PanaHouse Surabaya
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Hotel Description
With a stay at PanaHouse Surabaya in Surabaya, you'll be within a 5-minute drive of Surabaya Zoo and Petra Christian University. This hotel is 2.1 mi (3.4 km) from Royal Plaza Surabaya and 5.1 mi (8.2 km) from Tunjungan Plaza. Make yourself at home in one of the 37 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and slippers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Important information
You need to know
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts cash
- Cashless transactions are available
Minimal age
17
Optional fees
- Fee for buffet breakfast: approximately IDR 70000 for adults and IDR 50000 for children
- Airport shuttle fee: IDR 75000 per vehicle (one-way)
- Airport shuttle fee per child: IDR 75000 (one-way), (up to 7 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Indonesian
Important information
You need to know:
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts cash
- Cashless transactions are available
Minimal age:
17
Optional fees:
- Fee for buffet breakfast: approximately IDR 70000 for adults and IDR 50000 for children
- Airport shuttle fee: IDR 75000 per vehicle (one-way)
- Airport shuttle fee per child: IDR 75000 (one-way), (up to 7 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Indonesian
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Hotel Description
With a stay at PanaHouse Surabaya in Surabaya, you'll be within a 5-minute drive of Surabaya Zoo and Petra Christian University. This hotel is 2.1 mi (3.4 km) from Royal Plaza Surabaya and 5.1 mi (8.2 km) from Tunjungan Plaza. Make yourself at home in one of the 37 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and slippers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
Important information
You need to know
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts cash
- Cashless transactions are available
Minimal age
Optional fees
- Fee for buffet breakfast: approximately IDR 70000 for adults and IDR 50000 for children
- Airport shuttle fee: IDR 75000 per vehicle (one-way)
- Airport shuttle fee per child: IDR 75000 (one-way), (up to 7 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Indonesian
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Accessible facilities
other
Airport transportation (surcharge)
Breakfast available (surcharge)
Garden
Free newspapers in lobby
24-hour front desk
Business center
Designated smoking areas
Wheelchair accessible parking
Number of restaurants - 1
Number of meeting rooms - 1
Snack bar/deli
Free self parking
Free valet parking
Number of coffee shops/cafes - 1
Terrace
Outdoor entertainment area
Outdoor furniture
