Pan Pacific Hanoi

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A stay at Pan Pacific Hanoi places you in the heart of Hanoi, steps from West Lake and a 2-minute drive from Ho Chi Minh Mausoleum. This luxury hotel is 1.2 mi (1.9 km) from Dong Xuan Market and 1.4 mi (2.2 km) from O Quan Chuong. Make yourself at home in one of the 273 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has 13143 square feet (1221 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

You need to know

• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher and a security system
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Optional fees

• Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
• Airport shuttle fee: USD 75 per vehicle (one way)
• Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

Korean

Malay

Japanese

English

Chinese (Mandarin)

French