Palacina The Residence & The Suites
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Removed from My wishlist
Hotel Description
With a stay at Palacina The Residence & The Suites in Nairobi (Kilimani), you'll be within a 15-minute drive of Nairobi National Park and Yaya Centre. This luxury hotel is 7.3 mi (11.7 km) from United Nations Office at Nairobi and 9.6 mi (15.5 km) from Thika Road Mall. Make yourself at home in one of the 28 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in is available.
Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
18
Optional fees
- Airport shuttle fee: USD 50.00 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Swahili
English
Important information
You need to know:
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in is available.
Special Instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age:
18
Optional fees:
- Airport shuttle fee: USD 50.00 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Swahili
English
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Hotel Description
With a stay at Palacina The Residence & The Suites in Nairobi (Kilimani), you'll be within a 15-minute drive of Nairobi National Park and Yaya Centre. This luxury hotel is 7.3 mi (11.7 km) from United Nations Office at Nairobi and 9.6 mi (15.5 km) from Thika Road Mall. Make yourself at home in one of the 28 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Property does not require health documentation at check-in
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
Optional fees
- Airport shuttle fee: USD 50.00 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Swahili
English
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Transportation services
other
Concierge services
Airport transportation (surcharge)
Coffee/tea in common areas
Laundry facilities
Garden
Safe-deposit box at front desk
Spa services on site
Free newspapers in lobby
24-hour front desk
Spa treatment room(s)
Steam room
Designated smoking areas
Pool umbrellas
Area shuttle (surcharge)
Number of restaurants - 1
24-hour business center
Number of meeting rooms - 3
Free reception
Number of indoor pools - 1
Number of outdoor pools - 1
Designated smoking areas (fines apply)
Snack bar/deli
Free self parking
Number of bars/lounges - 1
Pool sun loungers
24-hour fitness facilities
Terrace
Babysitting or childcare (surcharge)
Eco-friendly cleaning products used
Outdoor furniture
Wheelchair accessible – no
